Search Results for: telus

Cable / Telecom News

Supreme Court sides with Commission in deferral account case

OTTAWA – The Supreme Court of Canada has told the CRTC is can do what it pleases with the $650 million in deferral account money. That means the Commission’s plan of giving some back to urban telecom customers who overpaid – while rural areas with little broadband will be able to draw on a few hundred million for more access, will go ahead. The Court dismissed appeals from the major telcos and consumer groups that wanted the money to be doled out differently. “While distinct questions arise in each of the appeals before us, the common problem is whether the CRTC, in… Continue Reading

Cable / Telecom News

Wireless Future: Data will drive revenue growth but ARPU will decline, says research

TORONTO – Canadian wireless operators will likely see a three percent decline in their service ARPU for 2009, with data accounting for 20% of wireless service revenue – and all of the growth, says a new report from Toronto’s Convergence Consulting. Over the last year Canadian wireless voice revenue growth has moved into negative territory, while data growth continues to be robust, thanks to the growing adoption of smartphones/data devices, which the report estimates will reach 23% by year-end 2009 (and break 50% in 2014). Based on what Convergence projects in terms of new entrants pricing (Wind, Dave, Public Mobile), and… Continue Reading

Cable / Telecom News

Globalive says there’s no big secret, just a bank very afraid of losing business

TORONTO – Last week we published a story touting how new wireless company Globalive (to be branded as Wind) wants its primary Canadian banker to remain not only secret, but super-secret, if and when it meets the CRTC. They would like to bring a representative from the bank in to its September 23rd hearing to tell the Commission how challenging it is for such a start-up to raise the money needed to launch in a competitive wireless marketplace dominated by three huge players, among other financial matters. (The Regulator, due to concerns voiced by a number of people and companies,… Continue Reading

Cable / Telecom News

Campaign aims to overturn CRTC decision on broadband competition

OTTAWA – An Internet based initiative launched today called ‘Campaign for Competitive Broadband’ is hoping to overturn a CRTC decision that campaign organizers say will stifle competition in broadband Internet, Ethernet and other next generation communications services in Canada. Spearheaded by MTS Allstream, the campaign’s goal is “to ensure that network facilities built with the benefit of a historic monopoly and guaranteed rate of return, are accessible to a wide range of competitors who want to offer choice in services to businesses and consumers,” the press release reads. Bell and Telus, which control these networks in most parts of the… Continue Reading

Cable / Telecom News

Shaw fires back at Novus

VANCOUVER and CALGARY – Western cable giant Shaw Communications has shot back in the skirmish between it and tiny Novus Entertainment. Shaw president Peter Bissonnette confirmed to Cartt.ca that his company has filed a defamation suit against the independent Vancouver-based distributor for “defaming us and for interfering with our relations with our customers”. “As well, we’ve filed suit against their pseudo third party marketing group, which I think is called 3G and which I believe is really a group of their employees, who are essentially attending to a blog that provides misinterpreted information”, Bissonnette said. “It’s having a negative impact within… Continue Reading

Radio / Television News

A LOOK BACK: The top 25 stories of the year

EVERY YEAR AT THIS TIME, both because it’s fun and because we want the weekend off… we re-publish the top 25 stories from the last 12 months. The other reason why we do it now and not in January is that September, just after Labour Day, is the “new year” for broadcasters. The new fall shows are coming out and speaking from a regulatory perspective, too, the 2009 broadcast year ended August 31st and we are into a new year. After spending hours pouring over our analytics to identify the top stories, I can say it has been a very busy… Continue Reading

Cable / Telecom News

Globalive fears for its backers, wants total identity protection

OTTAWA-GATINEAU – Nascent wireless company Globalive is so worried about protecting the identity of its financial backers that this week it has asked the CRTC for what looks like CSIS-level security if and when those financiers do meet the Commission. In a three-page letter to the Commission, Globalive doesn’t just want their competitive financial information kept confidential, but “requests that the Commission treat as confidential the name and other identifying characteristics of a Canadian financial institution (the Bank), or any other financial institution, which may provide witness to appear at the hearing to discuss Globalive’s financing plans,” reads the letter,… Continue Reading

Cable / Telecom News

UPDATE: Globalive fears for its backers, wants total identity protection

OTTAWA-GATINEAU – Nascent wireless company Globalive is so worried about protecting the identity of its financial backers that this week it has asked the CRTC for what looks like CSIS-level security if and when those financiers do meet the Commission. Others say the request is unprecedented and should be immediately dismissed. In a three-page letter to the Commission, Globalive doesn’t just want their competitive financial information kept confidential, but “requests that the Commission treat as confidential the name and other identifying characteristics of a Canadian financial institution (the Bank), or any other financial institution, which may provide witness to appear at… Continue Reading

Cable / Telecom News

Cable raps CRTC for deadline extension

FIVE OF Canada’s biggest cable companies have complained to the CRTC for extending a filing deadline – two days after the deadline had already passed. Calling it “both unprecedented and unacceptable”, the heads of regulatory affairs from Bragg Communications, Cogeco Cable, Rogers Communications, Shaw Communications and Quebecor Media on behalf of Videotron, (collectively, the Cable Carriers), sent a sternly worded letter to CRTC Secretary General Robert Morin on Thursday expressing their collective “deep frustration” with Telecom Notice of Consultation CRTC 2009-261-4.  “…The Cable Carriers want the Commission to understand the deep frustration that the companies feel at having made… Continue Reading

Cable / Telecom News

CWTA members create code of conduct

OTTAWA – Canadian Wireless Telecommunications (CWTA) members have created a new code of conduct to underscore their commitment to high standards of service and support to their customers. The new code will “safeguard the rights of consumers”, and serve as a resource in the complaint resolution process by Canada’s Commissioner for Complaints for Telecommunications Services (CCTS). Unlike other jurisdictions that have developed wireless carrier conduct guidelines, such as in the U.S. where the code is strictly voluntary, the Canadian code will be backstopped by the third-party and independent CCTS, the announcement detailed. “This new Code will ensure that customers have the… Continue Reading