GATINEAU – Telus has been ordered by the CRTC to provide rebates to customers who paid a $2.95 per month access fee but didn’t make any long-distance calls during the month. Telus however is not required to rebate customers who made long-distance telephone calls during the same month.
Local service rates are regulated by the CRTC and have to be either pre-approved by the commission or, in larger areas where it has stopped regulating rates are subject to a price ceiling. Long distance service, however, is not regulated. Telus had contended it did not need pre-approval or to abide by…
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Dear Editor,
IN YOUR NEWS REPORT today you suggested Telus supported some form of fee for carriage in Quebec.
To be clear, we are categorically opposed to FFC under any circumstance and in any jurisdiction. We obviously agreed with vice-chair Arpin that the CRTC can develop different rules in Quebec to reflect regional differences, that is something which is provided for in the Broadcasting Act, but we still oppose FFC as a solution, regardless of any regional differences.
We recognize TQS is in serious difficulty. But FFC won’t fix its difficulties. The roots of its problems are deeper. As…
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GATINEAU – Telus Corp., a relatively new entrant into the broadcast distribution field with the IPTV service it launched in 2006, says it would prefer the regulatory status quo than a descent into a “rabbit hole of new regulations for problems which simply don’t exist”.
In a presentation before the CRTC’s hearings on broadcast distribution and specialty services Wednesday, Telus’ vice-president for wireless, broadband and content policy Michael Hennessy said he was concerned that “false assumptions” could persuade the Commission to add regulations when what the industry needs is space to flourish.
“The future has to be based on…
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EDMONTON – The National Telecommunications Workers Union,TWU-STT Canada, has announced today the launching of their YouTube channel (www.youtube.com/twustt). The union’s YouTube channel is part of an overall membership outreach strategy that is intended to utilize new media technology to better communicate with members as the union mobilizes employees for many upcoming initiatives including preparing for Telus bargaining which will commence in 2009.
"It is essential that we, as communications workers, engage our members using all the technology available so that we remain informed, connected and relevant to those we represent. Our YouTube channel is an integral part of…
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OTTAWA – The CRTC will rule on Telus’ controversial network access fee tomorrow and Cartt.ca will have complete coverage of the decision.
The CRTC is reviewing the new fee Telus added to local phone bills after competitor Yak Communications filed a formal complaint last year. The commission has also received complaints from over 400 B.C. residents since the $2.95 charge was added to phone bills last November.
The monthly fee to access Telus’s long-distance network is charged to customers who haven’t signed up for long-distance calling plans with Telus or any of its competitors.
Customers are charged whether or…
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TORONTO – Telus and XM Canada announced today that Telus mobile radio is now offering more channels, and customizable options.
Telus mobile radio now offers Canadians access to real-time streaming satellite radio programming and delivers an extensive range of up to 50 channels and a dozen genres, commercial-free music, talk, entertainment and family-friendly radio programming that can be accessed by Telus clients anytime and anywhere.
"Satellite radio is rising in popularity everywhere and Telus is proud to offer its mobility clients the XM Satellite Radio service in real-time streaming," said David Neale, senior vice-president of product and services at…
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CALGARY – Telus Corp. is telling its customers not to give out personal information to people who call, and to hang up on them as a phone scam has emerged in British Columbia, Alberta and Alberta.
The scam involves someone calling who claims to work for Telus and offers a deal on a phone service. The scam artist asks for personal information, such as social insurance number, credit card number and Telus account numbers.
Telus warns that those customers who hand over the requested information could suffer identity theft or other fraud.
“Any legitimate Telus agent calling you will have…
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BURLINGTON, ON – White Radio said Thursday it has filled three sales and support positions: Robert Burke as business development manager of the Atlantic Region, Pat George as product manager, wireless and John Mitchell as application engineer.
Burke has 13 years experience in technical sales and distribution, including at Telus and EMJ Data Systems. George has a lot of technical experience, and has previously supported companies such as Execulink and Total Network Services. Mitchell worked as in telecom technical customer service for White Radio before his promotion.
“Sales and support is the foundation of our value proposition,” stated Jack…
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GATINEAU – Allarco Entertainment Inc.’s pay-per-view Super Channel will finally be launching on Shaw Communications’ cable systems and on its direct-to-home satellite distributor Star Choice in late April and early May respectively, according to the broadcaster.
The news was revealed following Allarco’s appearance Wednesday at the CRTC’s three-week-long hearing into pay and specialty services and broadcast distribution undertakings – at which executives complained it was proving impossible to get carriage, even though Super Channel had been granted must-carry status by the regulator.
“It’s easy to get a licence, but very difficult to execute it,” said Allarco chair Chuck Allard….
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VANCOUVER – Telus announced Saturday it will be giving Canada’s snowboarding team members a total of $50,000 for reaching the podium at World Cup events or other key events during the 2007-2008 snowboard season.
The money will be divided among Maelle Ricker (North Vancouver), Jasey-Jay Anderson (Mont Tremblant, QC), Drew Neilson ( North Vancouver), Rob Fagan, (Cranbrook, B.C.), Tom Velisek (Squamish, B.C.), Dominique Maltais (Montreal, QC), Derek Wintermans (Vancouver, B.C.), Mike Robertson (Canmore, AB), Ryan Hickey (North Bay, ON), Matt Morison (Burketon, ON), Brad Martin (Ancaster, ON), Jeff Batchelor (Oakville, ON), Crispin Lipscomb (Whistler, B.C.), Sarah Conrad (Halifax, NS),…
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