Search Results for: telus

Cable / Telecom News

Phone scam plagues Telus’ customers

VANCOUVER – Telus customers are the targets of a new phone scam that tries to trick them in to revealing personal information. In a statement late Wednesday, Telus said that it has received “a significant number of customer calls” in the past 24 hours complaining about the scam.  Customers all report picking up a phone call from a 905-395-XXXX number to hear a recorded message that says: “Hello, because you are a valued Telus customer you will receive 3,000 travel dollars. To accept press 1”. Customers who press 1 are then connected to a person misrepresenting themselves as working for… Continue Reading

Cable / Telecom News

CTS 2010: Regulatory chiefs dig into foreign ownership (and each other)

TORONTO – In light of Industry Minister Clement’s comments on foreign investment on Monday, it wasn’t long before the topic du jour came up again at Tuesday’s ‘Regulatory Blockbuster’ panel, an annual highlight of the Canadian Telecom Summit. And while all six of the panelists supported the idea in theory, sparks flew, albeit in a good natured way (well, most of the time), on how best to loosen Canada’s foreign ownership restrictions. Mirko Bibic, Bell’s senior vice-president of regulatory and government affairs, said his company favours the approach put forth by CRTC chair Konrad von Finckenstein to boost foreign ownership… Continue Reading

Cable / Telecom News

CTS 2010: Mobile apps redefining how enterprises do business, says RIM exec

TORONTO – With Canadian consumer adoption of smart phones still relatively low, meaning tremendous market opportunity right now, one device maker says he’s concerned about a shift in focus toward consumer-oriented mobile applications at the expense of the kinds of productivity apps that drive enterprise business growth. Jeff McDowell, senior vice-president of business marketing and alliances for Waterloo, Ont.-based Research In Motion, said individual employees within organizations are increasingly influencing corporate policies regarding smart phone adoption and usage. Instead of simply accepting a new mobile device their employer wants them to use, many employees are expecting their companies to… Continue Reading

Radio / Television News

Copyright bill reaction ranges from support to “dismay”

TORONTO and OTTAWA – Reaction to this week’s new draft copyright legislation was swift and predictably varied. A coalition of Canada’s telecommunications, retail, Internet and technology companies and organizations, known as the Business Coalition for Balanced Copyright, largely supported the bill.  But some parts of the legislation unfairly restrict consumer freedom and need to be revised before being passed by Parliament, such as the inability to circumvent digital locks for private use, the organization said in a statement. The group includes the Canadian Wireless Telecommunications Association, Bell Canada, Cogeco Cable, Rogers, Telus, Google, the CCSA and the Canadian Association of Internet Providers, among others. The… Continue Reading

Cable / Telecom News

MSOs go back to basics in front of Commission panel

GATINEAU – CRTC commissioners were given a lesson in basic cable architecture on Wednesday as Rogers, Shaw, Cogeco, Videotron and EastLink faced the panel considering CRTC 2009-261, the wholesale high-speed access services proceeding. The overall message appeared to be a detailed reminder to the Regulator from cable that “we’re different. Cable is a shared network that can’t be unbundled.” Some have asked, for example, that a single 6 MHz channel (the space in which one analog TV channel is transmitted but which can be crammed full of digital and IP data and is by MSOs) be set aside for wholesale access by… Continue Reading

Cable / Telecom News

Nokia opens Canadian app store

TORONTO – Nokia’s Ovi Store is open for business in Canada. Touting itself as the easiest way to find content for Nokia’s devices, the Ovi Store allows Canadians to download and personalize their Nokia mobile device with a range of free and paid apps, games, themes and ringtones with content that supports more than 30 languages. Thanks to integrated billing with Bell, Rogers and Telus, the cost of purchased apps will appear on a customers’ wireless provider bill. “We are proud to be one of the first manufacturers and Nokia offices in the world to offer integrated billing with all major carriers,”… Continue Reading

Cable / Telecom News

Telus would consider reselling DOCSIS cable services

OTTAWA – Telus executives told the CRTC today that it might resort to becoming a reseller of DOCSIS 3.0 high-speed cable services if the Commission changes the value proposition of the company’s network investments by giving competitors access to its high-speed next-generation services. “If you make those margins large enough, I will look at opportunities to use cable DOCSIS versus build options, and then choose the most economical path, if that serves the economic interests of our shareholders,” Eros Spadotto, executive vice-president of technology strategy at Telus told commissioners on day two of the hearing looking at mandating certain… Continue Reading

Cable / Telecom News

Telus technology lets Canadians manage healthcare records on-line

VANCOUVER – Telus is paving the way for Canadians to manage their personal healthcare records electronically. Powered by Microsoft HealthVault, Telus health space is a high-security data storage and sharing service where individual Canadians will be able to keep all their personal healthcare information – such as lab results and prescription information – in an on-line database for access over any Internet connection.  It is now available for licensing by healthcare organizations including provincial governments, health authorities, hospitals, insurers, individual practitioners and employers, the company said Monday. “Today is an important day for Telus, and our partners in the health industry… Continue Reading

Cable / Telecom News

New Telus House one of the greenest, most advanced, in the world

TORONTO – Telus celebrated the opening of its new $250 million office tower in Toronto’s downtown on Wednesday with a nod to the Starship Enterprise. Telus House Toronto, located at 25 York Street (right beside the Air Canada Centre), is built to LEED (Leadership in Energy and Environmental Design) gold certification, an internationally accepted benchmark for the design, construction, and operation of high-performance sustainable buildings. Occupying 12 of the 30 floors, Telus is the feature tenant in the Menkes-owned building. Along with Federal Environment Minister Jim Prentice and other high profile guests, Telus president and CEO Darren Entwistle (pictured) praised Telus House Toronto as… Continue Reading

Cable / Telecom News

Headed into the hearing, Rogers and Telus say there’s no need for wholesale Internet access regs

OTTAWA – The time has come to eliminate wholesale regulation of retail Internet services, two of the countries largest communications companies tell Cartt.ca. They say intermodal competition – cable versus DSL versus wireless – has rendered the need for a wholesale access regime unnecessary. The comments come as the CRTC prepares to hear oral arguments in a very broad hearing dealing with wholesale access to certain broadband facilities. The proceeding, launched with Telecom Notice of Consultation 2009-261 begins on Monday. “I don’t think wholesale is going to help the future of broadband in Canada. I think it could… Continue Reading