TORONTO – Bell Media announced today that its authenticate streaming apps Space GO and Bravo GO now offer more programming to subscribers of its participating distribution partners.
Available on iOS and Android devices, as well as Space.ca and Bravo.ca, the Space GO and Bravo GO apps allows subscribers of Bell TV and Fibe, Bell Aliant, Rogers, Telus, and soon Shaw Cable and Shaw Direct, to watch hundreds of hours of premium content, offering full-season or multiple-stacked episodes, in addition to live streaming.
Non-subscribers can access a sampling of a selection of Space and Bravo programming.
“We are delighted to expand Bravo and…
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TORONTO – Bell’s Virgin Mobile ranks highest in wireless customer satisfaction, followed closely by Telus’ Koodo Mobile and Videotron, says an annual study by J.D. Power & Associates released Thursday.
According to the J.D. Power 2017 Canadian Wireless Customer Care Study, customers who are delighted with their wireless carrier experience cite high rates of behaviours that demonstrate courtesy, concern and knowledge. Delighted customers also have much higher levels of loyalty and advocacy.
The study measured wireless customers’ perceptions of their carrier’s performance and is based on an online survey of more than 5,500 wireless customers in September-October 2016 and March 2017. Satisfaction…
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TORONTO – BlackBerry’s new Android smartphone, the BlackBerry KEYone, will be available in Canada next month at Bell, Bell MTS, Rogers, SaskTel and Telus Business.
BlackBerry’s global smartphone licensing partner TCL Communication said Thursday that the new device sports a sleek aluminum frame and soft grip textured back, a Smart Keyboard with customizable shortcuts and touch navigation, extended battery life, and a 12MP rear camera and an 8MP front camera.
The BlackBerry KEYone will start at $199 CAD on a two year term. Ahead of its May 31st official on-sale date, the device will be available for…
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MONTREAL – The acquisition of MTS combined with slowing television and Internet subscribers helped to pull down first quarter profits by 4.4%, BCE said Wednesday.
Net earnings fell to $725 million in Q1 while net earnings attributable to common shareholders dropped 4.0% to $679 million due to higher severance, acquisition and other costs and an increased average number of BCE common shares outstanding, both due to the acquisition of MTS. Excluding severance, acquisition and other costs, net losses or gains on investments, impairment charges and early debt redemption costs, adjusted net earnings increased 3.3% to $758 million.
Operating revenue was up…
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TORONTO – Irwin Gotlieb’s company is in charge of a third of the world’s advertising budget and he came to Toronto last week to tell Canada’s broadcasters to get on with addressable advertising, measure better, and work co-operatively, or his company will soon be spending its clients’ money elsewhere.
In an appearance at the Future of TV Ads Conference Thursday at Steam Whistle Brewery and in an interview with Cartt.ca, the global chairman of Group M implored Canadian broadcasters – especially those with TV distribution arms as well – to follow the lead of much of the rest of the…
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TORONTO – While Joe Natale plans to spend Thursday with some of Rogers Cable’s technicians, and then visiting stores and call centres in the days after that “to see what it’s like to be our customer”, the new RCI CEO stressed yesterday that success begins by building the right corporate culture.
Speaking to the board, shareholders and employees during the company’s annual general meeting held in the Velma Rogers Graham Theatre at the company’s Toronto headquarters just hours into the start of his tenure, Natale stressed he has “an overarching belief that everything starts and ends with culture. It’s the…
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Top 10 priorities
TORONTO – Expectations will be high for Joe Natale when he takes the elevator up to the 10th floor of 333 Bloor St. E. for the first time as CEO of Rogers Communications.
Since he has such a long history in Canadian telecom and wireless and stellar track record leading so much of the growth at Telus since joining that company in 2003 (and departing in 2015), Bay Street expects Natale to waste no time making his presence and his priorities felt.
BMO Capital Markets telecom/media/cable financial analyst Tim Casey even went so far as to construct a top-10…
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TORONTO – Rogers Communications announced today that Joe Natale will join the company as president and CEO next week, on Wednesday April 19.
In the press release, Rogers said that a confidential agreement was reached with Telus, Natale’s former employer, to secure his early arrival. He had been slated to join Rogers in June, after his non-compete agreement with Telus had expired. Natale had been with Telus since 2003 and had been promoted to CEO, before leaving that company in August 2015 when former CEO and Telus board chair Darren Entwistle took the job back.
"We are very pleased to have…
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THE SUBSCRIPTION TELEVISION industry likes to say that outright cord-cutting (defined as when a consumer abandons a TV subscription altogether) is still a pretty small phenomenon.
So far, overall, that remains technically true. The latest numbers show about two percent of Canadian households with a TV subscription have chosen to cut the cord and stop subscribing to traditional TV. Generally, it’s been a story of “flat is the new up”, while inside of the likes of Rogers, Shaw, Cogeco, Bell and others, hardworking employees are doing their best to swallow hard every day and manage substantial…
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OTTAWA – While complaints over telecom and Internet services continue to fall, Canadians are still unclear about the terms of their service contracts, says the Commissioner for Complaints for Telecommunications Services (CCTS).
In its mid-year report released Thursday, CCTS said it accepted 3,955 complaints between August 1, 2016 and January 31, 2017, down by more than 600 from the 4,562 complaints received in the same period a year earlier.
The report says that non-disclosure or misleading information about contract terms was once again the most commonly raised issue (10.7% of all issues), followed by complaints about incorrect charges at 9.4% and…
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