Montreal-based mobile satellite operator Terrestar Solutions announced Tuesday it has selected Etiya, a global software company with offices in Montreal, to “help bridge the connectivity gap for all Canadians”, it said in a press release.
Terrestar is currently working on bringing to Canadians “seamless, affordable direct-to-mobile satellite communication services”, which would connect “everyday devices, including smartphones and Internet of Things (IoT) devices, everywhere in Canada as a complement to cellular networks”, the company explained in its release.
“We are excited to support Terrestar’s bold vision. Together, we will build a future that enhances the lives of Canadians and…
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Foreign streamers say base contribution will make collaborations more difficult
By Ahmad Hathout
Foreign and standalone online streamers that make $25 million or more will be required to contribute five per cent of their previous year’s Canadian revenues into the system, an amount the CRTC said Tuesday would draw $200 million per year into supporting Canadian content.
The regulator said it is prioritizing certain categories of content to the receive funds, including the expensive-to-produce local news on radio and television, and content catering to French-language, indigenous and minority communities.
Of the five per cent, two per cent will go toward the Canada Media…
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Disconnections are expected June 4, TekSavvy said
By Ahmad Hathout
TekSavvy is again asking the CRTC to intervene in a case where its internet customers are at risk of losing service because the cable network from which it leases capacity is being migrated to pure fibre.
In a Part 1 application dated Wednesday that has yet to be posted at the time of this story’s publishing, Teksavvy said 29 customers at two buildings – 191 and 201 Sherbourne Street – in Toronto are at risk of disconnection because Rogers told the Chatham-based company that it is migrating those hybrid fibre-coax facilities to…
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Telus announced Thursday it has expanded its Mobility for Good program to low-income families.
The program provides families receiving the maximum Canada Child Benefit with a choice of two 5G+ plans: one with unlimited talk and text and 3 GB of data for $25 a month and another with same talk and text and 10 GB of data for $35. Speeds on the monthly alotment are up to 2 Gbps and then throttled afterward. Subscribers have the option of bringing their own device or buying a discounted, pre-owned device from Telus’s Mobile Klinik.
“In today’s increasingly digital world,…
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By Ahmad Hathout
Rogers wants to know why Bell and Telus have such drastic differences in proposed surcharges for a new service that will allow Android phones to more accurately communicate their locations with emergency responders under the next-generation 911 system.
The Emergency Location Service (ELS) is a Google location service that allows Android-based devices – relying heavily on Wi-Fi sensors, but also using GPS and cell towers – to provide enhanced location data directly from the device to the public safety answering point (PSAP) where 911 calls are received. The result, it is said, is accuracy, speed and reliability of…
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Rogers is the leading fixed broadband provider in Canada for overall experience, according to a new report from U.K.-based mobile analytics firm Opensignal.
“Rogers, which now includes Shaw customers, is recognized for the best overall experience more frequently than any other provider in our report,” Opensignal says.
When compared to other national fixed broadband providers including Bell, Telus and Starlink, Rogers secured three outright national wins for consistent quality, download speed and video experience, according to the report. In addition, it achieved 21 wins (11 outright wins and 10 joint wins) across various…
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Telus announced Tuesday its generative AI (GenAI) customer support tool is the first in the world to achieve the International Organization for Standardization’s ISO 31700-1 Privacy by Design certification.
The Telus.com GenAI support tool is powered by Fuel iX, an enterprise-grade AI engine provided by Telus International.
The tool’s evaluation was conducted by international auditing and advisory firm KPMG, “which reported its alignment with international privacy criteria and the requirements laid out in the ISO 31700-1 Privacy by Design Standard,” says a Telus press release.
This is the…
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Telus announced Tuesday it will invest more than $24 billion to expand and enhance its network infrastructure and operations across Ontario over the next five years, as part of its larger commitment to invest $73 billion across Canada by 2028.
Its investment in Ontario in 2024 will see Telus build new cell towers across the province, expanding coverage in areas including Ottawa and Windsor, according to a Telus press release.
Telus said, since 2000, it has invested more than $68 billion in Ontario, and $259 billion nationally, to build and develop network infrastructure,…
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Telus said Thursday it launched a program offering free smartphones and data plans to indigenous women at risk of, or surviving, violence in Quebec.
The Mobility for Good for Indigenous Women at Risk is part of Telus’s Connecting for Good programs and will partner with Quebec First Nations Women’s Space, an organization created by Quebec Native Women to “act as a front-line responder and point of entry to reception, referral and listening services for Indigenous women in Quebec experiencing violence,” a press release said.
“Through this partnership, TELUS and QFNWS will provide women with a vital lifeline to emergency services, reliable…
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The percentage of telecom and TV service providers who are compliant with the Commission for Complaints for Telecom-television Services (CCTS) rules for providing information about the CCTS on their websites has increased over the last few years, according to the organization’s 2023 Compliance Report Cards, published early Thursday morning.
Internet, phone and licensed TV service providers in Canada are required by the CRTC to participate in the CCTS and its ombudsman complaint-resolution program.
In 2023, 35 per cent of 51 audited participating service providers (PSPs) were fully compliant with the requirements to…
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