Search Results for: telus

Cable / Telecom News

Telus, Mobilicity deal could be aided by mediation

TORONTO – Can court-ordered mediation help pave the way to a deal between and Telus and Mobilicity? The struggling wireless carrier said late Friday that Industry Canada has agreed to participate in talks “to mediate any outstanding issues relating to the successful completion” of issues related to Mobilicity's CCAA proceedings, which include Telus’ latest $350 million purchase offer. “If needed, Mobilicity expects that mediation would proceed over the next few weeks”, reads the statement.  Those meetings would be mediated by Warren Winkler, a former chief justice of Ontario who was also involved with Nortel Networks and the CanWest/Shaw Cable restructuring. In addition… Continue Reading

Cable / Telecom News

Telus offers a free boost to taxi-takers

VANCOUVER – Telus is equipping taxis in Toronto, Montreal, Calgary and Vancouver with device charging stations to keep Canadians connected while they're on-the-go. In partnership with Play Taxi Media, the first-ever fleet of taxis in Canada featuring cell phone and tablet chargers will roll out over the coming months in 1,000 vehicles, allowing riders to power up their devices free of charge. The cabs will be equipped with a power docking station located on the backside of the passenger seat headrest and will work with any phone or tablet, plus be equipped with a note on the window to remind customers… Continue Reading

Cable / Telecom News

Telus to take on federal government again with latest $350 million Mobilicity bid

TORONTO – Telus really wants to buy Mobilicity and has made another bid for the company, despite the knowledge the federal government really doesn’t want to see this deal happen. Late Thursday, Data & Audio-Visual Enterprises Holdings and its affiliates (collectively, Mobilicity) announced Telus would acquire it for $350 million. The proposed transaction will move forward under the Companies' Creditors Arrangement Act rules. Mobilicity has been under creditor protection since September. "The transaction is a good outcome from Mobilicity's restructuring efforts and extensive sales process," said William Aziz, Mobilicity's chief restructuring officer, in the press release. "I am confident the transaction… Continue Reading

Cable / Telecom News

Telus ordered to reimburse Quebec customers $2.6M in text fees

MONTREAL – Telus may appeal a Quebec court decision ordering it to reimburse customers more than $2.6 million for text messaging fees that it collected between 2008 and 2011. According to a Canadian Press report, the Quebec Superior Court ruled in favour of a class-action suit against Telus that alleges that the Vancouver-based carrier unilaterally changed the terms of contracts for 177,425 customers in Quebec and began to charge 15 cents per incoming text message.  If the ruling stands, each customer would be reimbursed about $15. The company says it notified customers of the price change “well in advance” and offered… Continue Reading

Cable / Telecom News

SaskTel CEO warns of “challenging year” ahead, blames new wireless regs

REGINA – Despite increased competition in the province, SaskTel ended 2013 with net income of $90.1 million and operating revenues of $1.2 billion, up $22.7 million from 2012. But according to president and CEO Ron Styles, that amount could drop to $59.2 million next year due to unintended consequences of new federal regulations that encourage the presence of four wireless companies in all regions of the country.  Styles is scheduled to meet with federal government officials this week to express concern over prices in provinces with four carriers, such as Saskatchewan, which he says are much lower than in provinces where… Continue Reading

Radio / Television News

CRTC HEARING: Interveners worry about the negative impact of Rogers NHL deal on the overall system

OTTAWA – Various parties continued to question the level to which Rogers Media will use its recently acquired NHL hockey content as a component of its Canadian programming expenditures (CPE) commitments at the company’s licence renewal hearing before the CRTC while Rogers said they need not worry. The Canadian Media Production Association (CMPA), in its opening remarks on Wednesday fretted that Canadian content will suffer because Rogers will use the NHL to account for its CPE commitments, particularly if the Commission approves Rogers request to be treated under the group licensing framework (GLF). “We have to wonder if hockey fans will… Continue Reading

Cable / Telecom News

Mr. Laurence’s job #1? Improve Rogers’ customer service, says report

TORONTO – Reducing churn through much-improved customer service should be the top priority for newly minted Rogers Communications CEO Guy Laurence, according to a recent analysts report circulated on Bay Street. “We believe improving customer service is an important strategic priority at Rogers, perhaps the most important priority,” wrote BMO Capital Markets telecom and media analyst Tim Casey. “Among the national wireless incumbents, Rogers’ operating metrics have been underwhelming. Specifically, it has the highest churn rates and a declining ARPU profile. Combined, they translate to deteriorating customer lifetime revenues and value at Rogers. We expect new CEO Guy Laurence will… Continue Reading

Cable / Telecom News

Telus offers organizational consulting via new Telus Transformation Office

VANCOUVER – Telus has launched a new initiative designed to help its large business clients drive increased employee engagement, cultural transformation and improved financial performance. Created in response to requests from external partners and customers, Telus Transformation Office offers learning and technology experts to consult and train businesses in five key areas: leadership and culture; digital readiness and connected learning; career and talent services; onboarding and induction; and flexible work styles. The training is completed through a series of half-day workshops or more intensive tailored consulting sessions, customized based on the client's specific needs. Telus business clients will be… Continue Reading

Cable / Telecom News, Radio / Television News

Mobile lifestyles have more Canadians cutting TV, phone cords: Convergence reports

TORONTO – An increasing number of Canadian households are opting to cut the cords from their television services providers and landline telephones, according to two new reports from Convergence Consulting. The Battle for the North American (US/Canada) Couch Potato: Online & Traditional TV and Movie Distribution  predicts that Canadian TV cord cutter households will reach 665,000 (5.7%) by year-end 2014, a significant jump from the 380,000 estimated at the end of 2013.  Based on its ‘TV Cord Cutting Model’, which takes into account annual subscriber additions, economic conditions, and the digital transition, the report estimated that 458,000 (3.9%) Canadian… Continue Reading

Radio / Television News

CRTC HEARING: Rogers taken to task over hockey spending as part of Cancon commitments

ROGERS MEDIA SPENT MUCH of Tuesday playing defence during its licence renewal hearings before the CRTC, deflecting criticism over the company’s desire to have its hockey broadcasts considered programming of national interest (PNI), or be part of the company’s Canadian programming expenditures (CPE). CRTC vice-chair of broadcasting Tom Pentefountas took the first shot by questioning whether hockey programming should be included in Canadian content or PNI commitments. After a series of questions on whether this type of sports programming needs regulatory help from the commission, he wondered why hockey should account for CPE or fall under PNI programming.  Keith Pelley, president… Continue Reading