TORONTO – 'Be prepared' is an old Boy Scout motto. But Telus' vice-president and chief data officer told a privacy conference Wednesday that being prepared can also make the difference between a data breach being big headlines for days or dealt with quickly and quietly.
"It really very often can be how you respond that makes the difference between a major incident that you manage and get through and live to survive," Pamela Snively told the Toronto conference.
Before taking her present post at Telus, Snively was a consultant who advised companies on how to respond after a breach….
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TV complaints on the rise
OTTAWA – Canadians had more complaints about their television services than about their telecom and Internet services combined, says the Commissioner for Complaints for Telecommunications Services (CCTS).
In its mid-year report released Wednesday, CCTS said it accepted 4,562 complaints between August 1, 2015 and January 31, 2016, down slightly from the 5,468 complaints received in the same period a year earlier. While the number of telecom complaints remained steady, CCTS said that it recorded over 4,650 consumer issues related to television services in the first six months of 2015-16, as compared to 7,294 in all of…
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SMITHERS, B.C. – Telus has invested $1 million to build a new wireless site along Highway 16, bringing wireless service to approximately 13 kilometers of highway and the town of Telkwa.
The project is part of the 10-year Connecting British Columbia Agreement that Telus signed with the province of B.C. in 2011. Under the terms of the agreement, Telus will invest to connect more than 1,700 kilometres of unconnected highways with wireless service.
“Telus’ investment in this site will ensure travelers and residents can make calls along this stretch of highway, and more critically, reach 911 in the event of an…
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TORONTO – Telus is once again teaming up with The Globe and Mail on a contest aimed at shining a spotlight on Canada's small business community and the challenges it faces.
The sixth annual Small Business Challenge wants to hear from entrepreneurs for a chance to win a grand prize of $100,000. From now until May 31, small businesses are invited to submit their biggest business challenge and explain how they would use $100,000 to help them overcome it. Five semi-finalists will pitch to a panel of successful entrepreneurs and small business experts in Toronto on June 29 and…
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MONTREAL – Telus intends to invest $2 billion across Quebec through 2020, of which $340 million will be invested in new communications infrastructure this year alone, the company said Monday.
Telus said that the funds will be used to extend its fibre optic network infrastructure, strengthen its wireless service, and further develop the Telus Health offer to increase connectivity and collaboration in the healthcare continuum.
"By the end of 2020 Telus will have invested more than $27 billion in Quebec since 2000," said François Gratton, EVP and president, business solutions east and Telus Quebec, in the news release. "This sustained commitment attests…
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DAWSON CREEK and FORT ST. JOHN, BC – Telus is establishing a direct fibre connection to Dawson Creek, Fort St. John and the community of Charlie Lake in British Columbia.
Planning is currently underway, and construction work will begin in the spring, with homes and businesses connected before the end of this year. Telus said that connecting to its fibre optic network will boost data capacity, providing local homes access to Internet speeds of up to 150 Mbps, and even faster speeds for businesses, healthcare providers and schools.
The company added that it will spend $10 million to connect more than…
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GATINEAU – A Bell Canada application seeking the forbearance of wireless access service (WAS) has support from network partner Telus, saying there are plenty of alternatives. Rogers Communications, on the other hand, opposes it, noting that it’s not as simple as saying there are alternatives, and that therefore WAS can be forborne.
The CRTC has dealt with WAS on two separate occasions, the most recent being its wholesale services decision 2015-326. A 2012 decision also delved into WAS. Both times, the Commission has chosen not to forbear from regulating it and allowed wireless service providers to continue to…
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VANCOUVER – Telus Garden’s office tower in Vancouver is officially one of the greenest buildings in North America after receiving LEED Platinum certification, the highest rating a building development can receive.
Following an extensive review, the Canada Green Building Council awarded Telus Garden Leadership in Energy and Environmental Design (LEED) Platinum certification this week during the Smart Prosperity launch. Telus president and CEO Darren Entwistle is one of 25 founding members of the Smart Prosperity coalition, committed to advancing innovation and accelerating Canada’s transition to a stronger, cleaner economy.
“Today, we celebrate Telus Garden, the transformative centerpiece of a revitalized city…
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OTTAWA – Recycle My Cell, Canada's recycling program for mobile devices and accessories, has announced the winners of the sixth annual Recycle My Cell Student Challenge.
Held each year in conjunction with Waste Reduction Week in Canada, the Challenge sees students from kindergarten to post-secondary collecting as many old wireless devices as possible, including cell phones, smartphones, pagers, accessories and cell phone batteries.
Students from 75 schools across the country participated in the 2015 edition of the Challenge, which was held from October 19 to November 18. In total,…
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GATINEAU – More than five years after the CRTC issued its deferral accounts decision, some 287 rural and remote communities in British Columbia, Alberta, Manitoba, Ontario and Quebec now have access to broadband Internet services.
Under a plan approved by the Commission in 2010, Bell Canada, MTS Allstream and Telus spent $422 million on broadband expansion to rural and remote communities using technologies such as digital subscriber line, fixed wireless and high-speed packet access. Bell connected 112 communities and MTS connected 16 in 2014. Telus finalized its expansion to 159 communities in December 2015.
“We are pleased that three of Canada’s…
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