GATINEAU – The full results of a first-of-its-kind independent, national study on broadband performance in Canada shows that Internet service providers (ISPs) largely meet or exceed their advertised download and upload speeds.
Participating ISPs in the survey (announced last year and for which preliminary results were made public in the spring), conducted by SamKnows and which was commissioned by the CRTC, included all the main wireline service providers in Canada, with the exception of Sasktel, which declined to participate, said the CRTC in a press release this afternoon.
The data collected will…
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OTTAWA–GATINEAU – Canadians who are deaf, hard of hearing or speech impaired now have a new way to communicate thanks to Wednesday’s launch of the new national video relay service (VRS).
This made-for-Canada service enhances the ability of Canadian’s whose first language is American Sign Language (ASL) or Langue des signes québécoise (LSQ) to conduct calls via video relay service with hearing people through a professional ASL or LSQ interpreter.
VRS calls are placed using a high-speed Internet connection through a computer, tablet or smartphone and an operator facilitates the conversation between the two parties by relaying the conversation between sign…
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VANCOUVER – To commemorate the Duke and Duchess of Cambridge’s visit to Telus Garden on Sunday, the company is donating $10,000 to Jack.org, an organization that the Royal couple will spend time with in Victoria during their visit to Canada.
Founded in 2015 by Eric Windeler and Sandra Hanington in honour of their son Jack, Jack.org is a student-led organization brings young speakers into high schools and universities across Canada to transform how students think about mental health.
"Telus is committed to educating and empowering youth to encourage and mobilize Canada's next generation of community leaders to reach their full…
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OTTAWA-GATINEAU – The CRTC is warning customers of Téliphone Navigata Westel Communications (TNW) that they may lose phone and Internet service in November as a result of a commercial dispute between TNW and Telus.
The Commission issued a public consumer alert Thursday, after determining that Telus may initiate service disconnection beginning November 21, 2016. Telus, which provides underlying carrier service to TNW, advised the CRTC in June that it had given notice to terminate services as a result of payment issues with TNW.
Headquartered in Vancouver, the independent facilities-based CLEC provides Internet, phone and television services to customers across Canada. According…
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VANCOUVER – Telus has successfully closed its previously announced offering totaling $600 million in senior unsecured 2.80% 10-year notes.
The company said Monday that the proceeds will be used to repay approximately U.S.$453 million of outstanding commercial paper and for general corporate purposes.
"Through this successful U.S. debt offering, Telus further lowered its weighted average cost of long-term borrowing from 4.32 per cent to 4.23 per cent," said Telus EVP and CFO Doug French, in the news release. "Combined with our average long-term debt maturity of 10.7 years, Telus continues to maintain a strong, investment grade balance sheet to ensure it…
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Without a major regulatory change, the traditional TV industry here faces a chilling future
IF THE CRTC DOESN’T, at long last, review the 1999 New Media Exemption Order, the Canadian TV industry as we know it may well perish in the next five years, at the cost of billions of dollars and tens of thousands of jobs – all while production of Canadian content shrivels to whatever the CBC makes.
Last week, the Federal Communications Commission reached a compromise deal with the subscription TV titans in the States over the American regulator’s so-called push to “unlock the…
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TORONTO – Telus has joined forces with Toronto's Co-op Cabs to offer free Wi-Fi to passengers in the 6ix.
Wi-Fi-enabled Co-op Cabs will hit the streets starting this week, with all vehicles in the Greater Toronto Area offering free Wi-Fi by the end of the year. Passengers will be greeted by a splash page on their mobile Internet browser as soon as they enter the cab, and then must enter their email address to join the Telus Wi-Fi network.
The program follows Telus' 2015 partnership with Yellow Cab taxis in Vancouver, offering free Wi-Fi to passengers in that city and surrounding…
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TORONTO – Bell Media’s Investigation Discovery (ID) and Discovery Science will both be opening up for a four week free preview September 22 through October 19.
The timing will coincide with the launch of new ID series Las Vegas Law, Vanishing Women plus new special Adnan Syed: Innocent or Guilty? (pictured), featuring the convicted murderer and subject of the acclaimed Serial podcast. Highlights from Discovery Science include the debut of new series How To Build…Everything and Alaska Mega Machines.
The four-week preview is available through television service providers including Bell and Bell Aliant, Cogeco, Eastlink, MTS, Rogers, SaskTel, Shaw, Shaw Direct, Telus,…
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TORONTO – Family Channel kicked off its 14th annual Bullying Awareness Week campaign this week with the message to Stand UP!, not stand by, when bullying happens.
Headlined by the release of a new original anthem "We Stand Up" performed by the cast of the tween series Backstage, the campaign also features the return of Family’s in-school rally tour.
In addition, Family has enhanced its original content offering through a new partnership with Telus via their online safety initiative Telus Wise (Wise Internet & Smartphone Education), resulting in exclusive short-form content from Backstage and teen drama Degrassi: Next Class that addresses…
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TORONTO – Telus Health has wrapped up its acquisition of Nightingale Informatix Corp.'s Canadian business operations, including its proprietary Electronic Medical Record (EMR) software and nearly 5,000 physician customers across Ontario, Western Canada and Atlantic Canada.
First announced in July, the deal also includes the transition of 42 Nightingale employees to Telus Health.
The move broadens the company's electronic medical records customer base in Ontario and Atlantic Canada, further advancing Canada's connected healthcare ecosystem, reads the news release.
"Canada has made great strides in the last few years in transitioning from paper to digital in our primary healthcare clinics, which is where…
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