Accuses Rogers of “gross negligence”
MONTREAL – A class action lawsuit has been filed against Rogers Communications over the nationwide outage that began last Friday and “false representations”, particularly the company’s claim to be Canadas “most reliable” network.
The lawsuit was filed by LPC Avocat Inc. on behalf of Arnaud Verdier in the Quebec Superior Court. The class action has not yet been authorized by a judge.
An application for authorization specifies the lawsuit will include a class made up of Rogers, Fido, and Chatr customers who did not receive service on July 8 and/or July 9, 2022, and a…
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OTTAWA – After meeting with representatives from several Canadian telecommunications service providers, Innovation, Science and Industry minister François-Philippe Champagne announced he has directed them to take immediate steps to address network resiliency in Canada.
The meeting, attended by representatives from Rogers, Telus, Bell, Videotron, Shaw, SaskTel and Eastlink, comes as Rogers continues to work to restore its networks, which are close but not quite fully operational, following a nationwide outage that began early Friday morning.
“I’ve demanded that they take immediate initial steps to improve the resiliency of our networks,” Champagne told reporters during a conference call this afternoon…
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By Ahmad Hathout
OTTAWA – Innovation Canada and the CRTC have released an advance notice today stating they intend to award a $1.5-million contract to a broadband measurement company to collect performance data on fixed-wireless speed claims of up to 50 Mbps download and 10 Mbps upload – the federal objective.
In the notice, ISED said it is seeking only data from wireless service providers claiming to provide Internet service of “up to” 50/10 to households over wireless signals for verification purposes. The contractor will test performance by metric, time, location, service plan, distance to service towers and technology, according to…
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Rogers continues to monitor the situation, is aware of ongoing issues for some customers
TORONTO – Over the weekend Rogers Communications continued to make progress on getting its networks fully operational and explained what caused the nationwide outage on Friday.
“We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning,” reads a letter from Rogers president and CEO Tony Staffieri, which was posted on the company’s website on Saturday.
“We disconnected the specific equipment and redirected traffic, which allowed…
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TORONTO – It has been a rough Friday morning for Rogers customers.
The telecom has been experiencing network issues across the country since early this morning, according to an online service map and London, England-based global Internet monitor NetBlocks.
A tweet from TekSavvy Assistance also indicates there is an incumbent outage impacting third-party providers with no timeline for things to be up and running again.
“Please note that there is currently a large spread incumbent outage that is impacting all internet and wireless (including cellphone) users, as well as third-party customers like TekSavvy,” the tweet says. “This also impacts…
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OTTAWA – Bell Mobility is asking the CRTC to review and vary its recent decision directing Bell, Rogers and Telus to make changes to the proposed terms and conditions outlined in their GSM-based wholesale mobile wireless roaming tariffs that incorporate seamless hand-off and 5G roaming.
Telecom Decision CRTC 2022-102 was issued April 6, 2022, in connection with the tariffs filed by Bell, Rogers and Telus in relation to a previous CRTC decision (TRP 2021-130) on implementing a regulated mobile virtual network operator (MVNO) system, which included determinations regarding seamless roaming.
Bell is arguing CRTC 2022-102 reaches beyond the scope of the…
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TORONTO — Mediapro Canada announced today an agreement with CBC that will see CBC Sports provide broadcast and streaming coverage of Canada Soccer’s women’s national team’s (above) three group stage games in the 2022 Concacaf W Championship.
Mediapro Canada is the rights holder in Canada for all Concacaf national team tournaments through to 2023.
The 2022 Concacaf W Championship “is contested by the eight top-ranked national teams from the North and Central American and Caribbean region and will take place from July 4 to 18 in Monterrey, Mexico,” a press release explains.
The tournament qualifies four teams directly for the 2023 FIFA…
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OTTAWA – Innovation, Science and Economic Development Canada (ISED) announced today its decision on the rules for the upcoming 3800 MHz spectrum auction.
“These rules ensure that it will be possible to support higher quality and more affordable wireless services,” according to a press release.
Spectrum in this band is important for the deployment of 5G.
“Today’s announcement of the new rules for the 3800 MHz spectrum auction is an important step in our ongoing efforts to ensure Canadians have access to affordable and high-quality services from coast to coast to coast,” said François-Philippe Champagne, minister of Innovation, Science and Industry,…
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OTTAWA — On July 1, the IEEE, the Engineering Institute of Canada (EIC) and the Canadian National Committee of the International Union of Radio Science (CNC-URSI) will partner with Bell Canada, Telus and SaskTel to recognize the history and legacy of the Trans-Canada Microwave System, which officially opened on July 1, 1958.
Called “one of the greatest engineering achievements in Canadian history”, the Trans-Canada Microwave System “introduced live network television and direct-dialled long distance telephone service to Canadians from coast to coast,” explains a press release from IEEE Canada.
When it was completed in 1958, it was the world’s longest…
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Company sent a letter to ISED and Competition Bureau and is preparing ad blitz
By Ahmad Hathout
THE COMPANY THAT formerly owned the assets of what is now called Freedom Mobile has not given up on reacquiring them, despite a deal announced earlier this month that (pending relevant approvals) would see Rogers sell the wireless assets to Quebecor to satisfy regulators looking at its proposed acquisition of Shaw Communications.
Globalive Capital on Friday sent a letter to Innovation Minister Francois-Philippe Champagne and Competition Commissioner Matthew Boswell – with a copy to Prime Minister Justin Trudeau – further pitching its case as being…
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