BURNABY, B.C. – A union representing Telus workers is threatening to escalate actions in the absence of a better labour deal with the telecom giant.
Hundreds of Telus workers and members of the United Steelworkers union have been going through picket training over the past several weeks after the union and the country’s third largest telecom could not hammer out a tentative agreement on a new labour deal.
Since then, the union has said Telus has refused to resume negotiations.
“In the coming days we will commence a new phase of escalated actions across the country, which we intend…
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VANCOUVER — Telus last month completed the integration of customers of internet service provider Start.ca after acquiring the small outfit, the company confirmed.
The customer networks of the London, Ont.-based provider of internet, television and home phone services were integrated into Telus last month, “giving customer access to TELUS’ global-leading wireless network, suite of home automation and security, health and entertainment products and services,” Telus told Cartt in a statement.
Richmond, B.C.-based Altima, another ISP that Telus acquired, was integrated into Telus’s network in June 2022.
The purchases further narrow the range of service providers to choose from, as various factors have…
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VANCOUVER – Telus announced today that it has created a new division, called Telus Consumer Solutions, which merges other company segments and creates its first chief product officer position.
Consumer Solutions will bring together Mobility Solutions, Home Solutions, and Customer Excellence into a single team managed by Zainul Mawji, who will be executive vice president and president, a press release said.
Jim Senko, who spent more than two decades with the company and will retire from the company at the end of this year, will be chief product officer and executive vice president of the division. He will “establish an integrated…
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BURNABY, B.C. – Hundreds of Telus workers and members of the United Steelworkers union gathered outside of company locations across the country on Sunday for picket training after their union and the telecom failed to hammer out a tentative agreement, according to a press release released yesterday.
“Telus will not move off massive and unnecessary concessions they brought to the table,” said Donna Hokiro, USW Local 1944 President, in the release. “After months of bargaining, we tried to reach a deal through the federal conciliation process, but before Christmas, Telus made a unilateral decision to halt bargaining and walked away…
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By Ahmad Hathout
TORONTO – Telus Corp. has filed a lobby registration with the City of Toronto to talk about infrastructure resiliency.
The purpose of the registration, approved January 5, is to “discuss infrastructure resiliency with a focus on climate change and impacts on critical services, including telecommunications networks.”
The lobby category is filed under emergency planning and restoration.
The largest city was just one of many affected in the nationwide blackout in July of Rogers’s network, which impacted governments and private sector services.
The fallout from the blackout led to a commitment from the major telecommunications companies to support each other during…
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Regulator leaves open possible regulation on credit card fees more broadly in the future
By Ahmad Hathout
OTTAWA – The CRTC said today that it will not allow Telus to charge credit card fees to customers in areas where its services are regulated, arguing that it would negatively impact service affordability for Canadians and said such fees could be examined more broadly under a new proposed policy direction from Innovation Canada.
In August, Telus asked the CRTC if it could charge a 1.5% fee to customers paying by credit card in areas of British Columbia and Alberta where services…
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By Ahmad Hathout
VANCOUVER — Telus Corp. has filed a trademark this month for a program intended to aid newcomers in obtaining services including telecommunications, healthcare and job opportunities, according to a filing on November 3.
The trademark is for the name “Brightstart,” a program that supposedly includes as its services “providing information to newcomers relating to telecommunications and services” and “educational services namely providing resources to newcomers relating to job and career opportunities and resume preparation services.”
According to the filing, a pre-assessment letter was sent to Telus informing it that the goods or services were not acceptable….
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VANCOUVER and MUSQUEAM, SQUAMISH and TSLEIL-WAUTUTH TERRITORIES — Telus today released its 2022 Indigenous Reconciliation and Connectivity Report, which details how the telecom “embeds Reconciliation within its business” and includes stories of how connectivity and technology have enabled “transformative outcomes for Indigenous businesses and communities,” says a press release.
“Connecting Indigenous communities is so much more than building cell towers and laying fibre-optic cables, it also means developing meaningful relationships built on openness, trust and reciprocity, and harnessing the limitless possibilities enabled by our world-leading networks to create better health, education, economic and…
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OTTAWA – Documents newly made public today at the Competition Tribunal’s hearing into the Competition Bureau’s application to block the proposed merger of Rogers Communications and Shaw Communications reveals Telus’ strategy to stop and delay the deal.
The document, prepared for Telus’ board on the company’s second quarter of 2022, says Telus continued to execute its “top-of-house strategy” where its executive leadership team met “with political leaders to kill, shape and slow the deal.”
Additionally, the document notes that during the quarter, “NDP leader, Jagmeet Singh, repeatedly asked PM Trudeau during Question Period to block the merger, using TELUS talking points”…
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MISSISSAUGA and VANCOUVER – Walmart Canada and Telus Health today announced a strategic initiative bringing Telus Heath’s suite of health and wellbeing solutions to over 100,000 Walmart associates across the country.
“This robust suit of health services will provide Walmart Canada associates and their families with confidential access to hundreds of health professionals from a variety of disciplines to support every step of their healthcare journey,” a press release says.
“This enhanced offering will provide associates and their eligible dependents with a single source to access a full suite of services to improve their overall wellness, whether they need counseling on…
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