Search Results for: telus

Cable / Telecom News

Industry in better position to negotiate MVNO rates after Rogers-Shaw deal close: Cogeco

By Ahmad Hathout MONTREAL – Cogeco CEO Philippe Jette said Friday that wireless service providers are in a better position to focus on negotiating mobile virtual network operator deals with the conclusion of Rogers’s acquisition of Shaw. “It provides more predictability throughout the industry now that this transaction is over and we know what to expect of it,” Jette said on the company’s second-quarter conference call Friday morning. “I think now every player is at a better place with the conclusion of the transaction and getting ready for the next steps negotiating partnerships and rates,” he added. Earlier this month, Rogers and Videotron Continue Reading

Cable / Telecom News

Jay Thomson, head of communications association, to retire this fall

SAINT JOHN, NB – Jay Thomson, the head of the Canadian Communications Systems Alliance, will retire this fall, according to a release from the industry association representing over 100 independent internet, TV and telephone companies. Thomson will depart following the association’s annual conference in St. John’s, Newfoundland, which will be held between September 11 and 13. The association has hired an Ottawa firm to search for his replacement, which includes an evaluation of internal and external candidates, the release said. Thomson joined the association as CEO in 2017 and “over his six years at CCSA, he led a… Continue Reading

Cable / Telecom News

Wireless leads complaints as Rogers most complained about provider for first time in CCTS report

By Ahmad Hathout OTTAWA – A six-month period of complaints collected by the watchdog Commission for Complaints for Telecom-Television Services between August and January has revealed consumer complaints increased 12 per cent, with wireless being the most-complained about sector and Rogers taking the top spot for the first time following its major network outage last summer. The Tuesday report tallied 13,962 issues with wireless leading the way with nearly 55 per cent of all issues at 7,616, down 0.9 per cent from the previous six-month period. Internet issues were second with 3,663, down 15.1 per cent; television issues were next with… Continue Reading

Cable / Telecom News

‘Most stringent set of conditions’: In approving Shaw buy, minister Champagne lays out stipulations for merging parties

By Ahmad Hathout OTTAWA – Two years and 16 days after Rogers and Shaw announced their intention to merge, Innovation Minister Francois-Philippe Champagne indirectly approved one of Canadian history’s largest corporate consolidations Friday by allowing for the transfer of Shaw’s Freedom wireless assets to Videotron – promised as the competitive fourth player in the telecom market. The stipulations laid out by Champagne in a press conference on Friday are as follows: Videotron will commit to offering retail services that are “at least 20% cheaper” than from those of the major players outside its home territory, it cannot transfer Freedom spectrum licences… Continue Reading

Cable / Telecom News

Service providers say interim network outage notification requirements unnecessary

Bell said there was no consultation on the need for such requirements By Ahmad Hathout OTTAWA – Some of the country’s major telecommunications companies are telling the CRTC that the interim notification requirements mandated by the regulator earlier this month for major network outages are unnecessary, citing an agreement signed last year by a dozen telecoms to notify relevant authorities in cases of such service disruptions. The CRTC temporarily ordered the telecoms to notify the CRTC within two hours of a major network outage starting on March 8 until the regulator makes a decision on the permanency of such… Continue Reading

Cable / Telecom News

CRTC wants to know details of proposed wholesale arrangement between Rogers and Videotron

By Ahmad Hathout OTTAWA – The CRTC has sent a letter to Rogers and Bell on Thursday asking them to lay out what off-tariff wholesale internet access agreements they have with competitors. The request for information includes details of a proposed arrangement that would see Rogers give Videotron access to its broadband network at favourable wholesale rates to win over regulators in its pursuit of Shaw. The request is part of the CRTC’s evaluation of an application filed by TekSavvy, which alleges that Rogers and Bell are engaging in agreements that are disadvantaging competitors who don’t get similar rates… Continue Reading

Radio / Television News

CRTC rules Rogers gave itself undue preference by refusing to carry soccer channel

OTTAWA – The CRTC ruled Thursday that Rogers gave itself and its own sports channels an unfair preference by refusal to carry for broadcasting Timeless’s OneSoccer. Timeless first brought the complaint last summer that alleged Rogers refused to carry OneSoccer because it was concerned about competition with its own Sportsnet channels. Rogers said it refused to carry the channel because it allegedly had limited appeal to viewers. Telus, which has carried the channel since 2021, urged the commission to investigate the matter. The regulator ruled Thursday that OneSoccer is a comparable service to the sports channels of… Continue Reading

Cable / Telecom News

CRTC confirms it is studying international roaming prices after minister concern about increases

By Ahmad Hathout OTTAWA – The head of the CRTC has confirmed Thursday that the regulator is examining the issue of high international roaming rates charged by the country’s wireless carriers, following a letter this week from the innovation minister asking it to look into the matter. “We are taking action and have already started comparing the international roaming rates available to us with those available in other countries,” said CRTC head Vicky Eatrides in the Thursday letter to Innovation Minister Francois-Philippe Champagne. “Our preliminary results confirm what many Canadians are feeling – that international roaming rates we pay are higher. We… Continue Reading

Cable / Telecom News

Major telecoms want more action from feds on network infrastructure damage, service loss

By Ahmad Hathout OTTAWA – A technical working group with members from the country’s major telecommunications companies have this month recommended a bevy of changes to enhance network reliability, including enhanced criminal penalties in cases of negligent damage to critical network infrastructure, subsidizing certain infrastructure in areas with little coverage, and expanding the CRTC’s authority over municipal infrastructure. The 27-page report from the Canadian Telecommunications Network Resiliency Working Group, released this month, packs a list consisting of general recommendations for network resiliency and asks of the federal government. “To strengthen efforts to improve the resiliency of Canada’s telecommunications networks, the… Continue Reading

Radio / Television News

CRTC to hold hearing on indigenous channel additions to basic TV packages

OTTAWA – The CRTC said Wednesday it will hold a hearing beginning on June 28 to consider applications by two not-for-profit indigenous television networks to add their channels to the digital basic television packages of the broadcasters. The regulator received applications from Nunavut Independent Television Network and Inuit TV Network to add Uvagut TV and Inuit TV, respectively, to the $25 packages that consist of channels the broadcasters must carry by regulation. Uvagut TV, which launched in January 2021, broadcasts Inuit-made children’s shows, movies, documentaries, and informational, cultural, public access and current affairs programming. Its service is currently available in basic… Continue Reading