Telus said Tuesday that it is bringing its PureFibre internet with gigabit speeds to Ontario and Quebec.
The Vancouver-based telco said it is offering download speeds of up to 1.5 Gbps and upload speeds of 1 Gbps.
The company confirmed to Cartt that it is wholesaling the fibre using the CRTC’s aggregated last-mile fibre regime – the interim rates of which were set last month – to deliver the plans. Telus currently has its own networks in a small part of Quebec.
The plans include the latest in Wi-Fi 6 technology.
“The expansion of TELUS PureFibre in Eastern Canada gives more Canadians access to…
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By Ahmad Hathout
Telus executives on Friday pointed to competitor aggression for dampening its average revenue per user (ARPU) on wireless, but the company said it is keeping firm on its retention strategy as it heads into the hottest quarter of the year.
The Vancouver-based telecom reported a mobile wireless ARPU of $58.85 in the third quarter, a decline of roughly $2 compared to the same period last year. The company that prides itself on customer loyalty and its historically low churn saw that rate of defection increase to 1.09 per cent from 1.03 over the same period.
The telco said this…
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Telco phasing out prepaid plans on Bell brand by year-end
By Ahmad Hathout
Bell executives said Thursday that approximately 106,000 subscribers are affected by a ruling by the CRTC this summer that prohibits Bell customers from using the wholesale internet regime in its operating territory.
The regulator said in the August decision that large players and their affiliates cannot lease internet capacity from others in areas where they have their own networks. To avoid service disruptions, existing customers on the third-party internet access (TPIA) regime will be able to continue to receive service but they cannot change speed plans…
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By Ahmad Hathout
On federal cabinet urging, the CRTC is “working quickly” to launch a public consultation on whether Rogers, Bell and Telus should be banned from using the aggregated last-mile fibre regime in Ontario and Quebec, the regulator said in a statement to Cartt, a move that is being welcomed by competitors.
The minister of Industry, Francois Philippe-Champagne, made the recommendation to the CRTC on Wednesday. It was a partial win for Bell, which requested in its February petition for the cabinet to rescind or vary the regulator’s decision last year that mandated competitor access to its bundled middle- and…
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By Ahmad Hathout
The CRTC is asking Canada’s major telecommunications service providers to explain how their employees are informing customers about the Commission for Complaints for Telecom-television Services (CCTS), after the regulatory said it found an unsatisfactory number of survey participants even knew it existed.
The regulator commissioned a survey by Nanos Research, which found only 2 per cent of participants who had an unresolved complaint were made aware of the organization by their service provider. The research was delivered in March.
“This finding is supported by consumer feedback data in the CCTS’s annual reports from 2015 to 2023, which shows…
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Telus said Thursday that its strategic investment arm is investing in two American health technology companies.
Telus Global Ventures is participating in two new equity funding rounds from Illinois-based Homethrive and Massachusetts-based Rhino Health. Telus’s investment is expected to assist Homethrive in scaling its services, which includes care coordination, healthcare navigation and emotional support for caregivers and recipients.
“The support of TELUS Global Ventures is an exciting opportunity for us to expand our reach and deepen the impact we have on caregivers and their loved ones,” Homethrive Co-CEO David Greenberg said in a release. “Their expertise in healthcare will help us…
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Telco says it did not receive any wholesale orders in Quebec
By Ahmad Hathout
Telus is asking the CRTC for a four-month extension to provide competitor access to its last-mile fibre network in British Columbia and Alberta.
The Vancouver-based telecom said in a review-and-vary application made public Wednesday that — after two months of work on the framework since the August decision mandated that access — “it will be impossible to implement an automated and reliable system” by the current deadline of February 13, 2025. It is asking for that to be extended to June 13.
“TELUS’ implementation work so far has made…
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Telus said Wednesday that the latest smartwatches from Apple and Samsung are now available through its retail locations.
The Apple Watch Series 10, Apple Watch SE, Apple Watch Ultra 2, and the Samsung Galaxy Watch7 and the Samsung Galaxy Watch Ultra are now available with the purchase of a separate SIM card for the devices.
Koodo is also introducing a new data plan for the smartwatches, called One Number 5GB, which provides said amount of data at 4G LTE speeds for $10 per month.
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Telus announced Monday that part of its fibre network will serve as the platform for British Columbia-based Photonic Inc. to test its next-generation quantum communications technology.
The telco will provide a 30-kilometre stretch of fibre network in B.C., “configured to test increasingly complex quantum networking that leverage quantum encryption for ultra-secure, tamper-evident transfer of information over long distances,” a press release says.
The fibre infrastructure will allow the Canadian startup to test and advance critical capabilities in quantum technology, including solving complex computation problems beyond today’s computers, such as for materials development and quantum key distribution, which lays the foundation for…
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By Ahmad Hathout
The CRTC on Friday set the interim rates competitors will pay large telephone companies to use their last-mile fibre network outside of Ontario and Quebec, while adjusting the existing rates for that access in those two provinces. The rates are being received with reception ranging from lukewarm to outright disappointment.
For all provinces, including Ontario and Quebec, the CRTC set Bell’s last-mile interim access rate – which competitors can lease with its middle-mile facilities – at $68.94 per month for between 3 Mbps to 1.5 Gbps and $78.03 for 1.5 Gbps to 3 Gbps. To bulk buy the…
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