CALGARY – Telus Communications announced Wednesday the launch of HomePro, a new à la carte and subscription service that provides customers with access to in-person and 24/7 online tech experts to support almost every connected device in their home, according to a press release.
Telus says it has partnered with tech care company Asurion “to provide customers with device protection coverage and online support for everything from device setup, installation, troubleshooting and more.”
HomePro offers two monthly subscription plans: the HomePro Starter plan for $15 per month, which provides customers with 24/7 virtual (chat or phone) access…
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VANCOUVER – Telus on Monday announced it is now the official Canadian breach response provider for consumer cybersecurity brand Norton, delivering support to employees and customers of businesses affected by data breaches.
As part of the announcement, Telus is launching Telus Online Security powered by Norton, available in two premium plans for businesses — Guardian and Guardian Plus — which provide identity theft protection, credit monitoring and dark web monitoring.
“As cybercrime rates rise and the demand for solutions increases, Telus Online Security goes beyond standalone identity monitoring services in the market…
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VANCOUVER – Telus said Tuesday it is accelerating deployment of its Smart Building technologies across Canada in an effort to support net-zero carbon emissions for businesses, including companies such as Arlington Street Investments and clothing company H&M.
Residential, commercial and public buildings account for 13 per cent of Canada’s direct greenhouse gas emissions, according to a 2022 discussion paper from Natural Resources Canada (NRC), cited in a Telus press release. The same NRC paper says 78 per cent of operational building emissions come from space and water heating equipment that burns fossil fuels, Telus notes.
“The…
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VANCOUVER and BERLIN – The Telus Pollinator Fund for Good is investing in Dryad Networks, a German startup “that provides ultra-early wildfire detection through large-scale IoT networks and sensors that can detect fires as early as their smoldering phase,” according to a Telus press release last week.
The amount of the Telus Pollinator Fund’s investment was not announced.
“Telus recognizes that there is an urgent need to scale innovative wildfire detection technologies and that’s why the Pollinator Fund is investing in Dryad,” Blair Miller, managing partner, Telus Pollinator Fund, said in the release. “More than…
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VANCOUVER – Telus announced last week it is doubling its commitment to its Indigenous Communities Fund, saying it will provide $2 million to the fund over the next five years.
When the Telus Indigenous Communities Fund was launched in November 2021, the telecom committed $1 million to the fund, which provides grants up to $50,000 to support Indigenous-led social, health and community programs.
Some of the Indigenous organizations supported to date include Workforce Warriors (a 2021 grant recipient), IndigeSTEAM (2022 recipient), Big Horn Health Services and NꞌQuatqua First Nation…
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VICTORIA – Telus announced Thursday the launch of a second mobile health clinic in Victoria.
The mobile health clinic, in partnership with the Victoria Cool Aid Society, is supposed to address the “increasing need for primary health care and provide support for people experiencing homelessness in the capital region,” a press release said.
Those services include routine testing, contraception, women’s health services, STI treatment, harm reduction services, and mental health care and counseling, the release said.
The existing mobile clinic, which serves 25 locations on a bi-weekly rotational basis, has “enabled more than 14,000 patient encounters from citizens throughout the greater Victoria…
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VANCOUVER – Telus announced Wednesday that it will become the official telecommunications, digital health and home security partner for Canada Soccer.
The multi-year partnership kicks off by helping “ensure more women and girls enjoy the benefits of soccer” with the telecom becoming the title partner of the Telus She Can Coach program, the press release said. The program recruits, develops and trains female soccer coaches.
The release notes that “less than on per cent of women are actively working as professional coaches and decision-making members on national and provincial boards.”
“The inaugural phase of the TELUS She CAN Coach program will launch…
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MONTREAL – Telus and the Montreal Science Centre announced Monday that they are partnering to encourage people to give their old mobile devices for repair, recycling and refurbishing.
Telus said it has recycled or upcycled over 3.5 million devices since 2005, and uses its subsidiary Mobile Klinik to do the job. Quebec residents can drop off their old devices at any eligible Telus store.
Refurbished devices are then available for purchase from Telus backed by a one-year warranty. If the devices cannot be refurbished, they are then recycled.
“Research suggests that buying a refurbished device helps protect the environment by…
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OTTAWA – Bell filed Wednesday a letter of support for the Supreme Court of Canada to review a Federal Court of Appeal decision affirming that the CRTC does not have jurisdiction over wireless attachments on municipal structures.
The one-page letter supporting Telus’s application includes a copy to Rogers, Cogeco, Quebecor, Xplornet, Ice Wireless, the province of British Columbia and opponents of the argument, the Federation of Canadian Municipalities and Electricity Canada.
Telus filed the appeal to the high court last month, which has yet to decide if it will hear it. The Vancouver-based telecom argued that the appeal…
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MONTREAL – Telus announced Wednesday that is has signed an agreement to develop a 5G laboratory in Montreal to provide an incubator for technologies utilizing the next-generation mobile wireless networks.
The Vancouver-based telecom partnered with the school Ecole de Technologie Superieure, which will be the home of the lab, and with iBwave, a software developer that deploys indoor wireless networks.
The project will collect data on a building’s characteristics into a single 3D digital representation to “help improve collaboration between the various stakeholders, reduce errors and facilitate decision-making,” a press release said.
The idea is to optimize network performance in institutions, such…
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