GATINEAU – The CRTC said today the wholesale pricing structure offered by Rogers for NFL Sunday Ticket and NHL Centre Ice pay-per-view packages does not violate the Commission’s TV wholesale code of conduct.
Vidéotron had alleged its affiliation agreements with Rogers for NHL Centre Ice for the 2016-17 and 2017-18 NHL seasons, as well as NFL Sunday Ticket for the 2016 NFL season, included a minimum revenue guarantee, which runs contrary to section 4(g) of the Code Conduct, recounts the decision. (Ed note: Rogers no longer controls the rights to Sunday Ticket, which was purchased by OTT provider DAZN prior to…
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VANCOUVER – Telus’ 13th annual Days of Giving kicked off this week.
More than 34,000 Telus team members, retirees, family and friends will volunteer at 2,000 activities this year “to help create healthier, stronger and more sustainable communities across Canada and around the world,” says the company’s release.
Volunteer activities include shoreline cleanups, sorting food at food banks, reading to young students, donating blood, refurbishing shelters and planting trees. Through Telus Days of Giving, the company hopes to inspire Canadians to give back and share their acts of kindness on social media with the hashtag #GiveWhereWeLive.
Telus International team members in…
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SEATTLE — Jobs in e-commerce technology, cloud computing, and machine learning will be the focus of 3,000 new hires planned in Vancouver by Amazon.
The company today announced it will expand its Vancouver, B.C. high tech hub, building a 416,000 square foot development centre in Vancouver. Today’s announcement is the latest milestone in the company’s ongoing job creation in Canada, where it already employs over 6,000 people, says the company’s press release.
“Amazon is excited to create 3,000 more highly-skilled jobs in Vancouver,” said Alexandre Gagnon, vice-president of Amazon Canada and Mexico. “Vancouver is home to an incredibly talented and…
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TORONTO – Seamless customer care experiences directly correlate with a consumer’s view of their wireless provider and appetite to remain a loyal customer, says an annual study by J.D. Power & Associates released Thursday.
According to the J.D. Power 2018 Canada Wireless Customer Care Study, Bell’s Virgin Mobile ranks highest in wireless customer satisfaction for the second year in a row, followed closely Telus’ Koodo Mobile, SaskTel, and Videotron.
The study measured wireless customers’ perceptions of their carrier’s performance and is based on an online survey of more than 5,500 wireless customers in February-March 2018. Satisfaction is measured in two factors: assisted…
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Bell and Telus propose 500MB for $30; Rogers 400MB for $25
GATINEAU – Rogers, Bell and Telus have given the CRTC what it asked for – new data only wireless plans meant to fill a gap the Regulator sees in the market.
A multifaceted wireless decision last month included decreases in wholesale wireless rates, a “no” to Wi-Fi first models, and an early review of the wholesale wireless framework that will again reconsider MVNO rules. However, as part of that, the Commission directed the big three to immediately come up new data-only wireless plans which: must not…
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How a new level of service will help Rogers customers navigate our technological revolution
HE’S BEEN ON THE JOB for a year now and when it comes to the financial performance of Rogers Communications over those 12 months, things have gone rather well for CEO Joe Natale.
The company is adding wireless customers at a very healthy clip, it’s poised to launch a brand new voice-activated video platform this year and the Media side, led by its sports properties, has been performing very well. Friday’s annual general meeting of shareholders was a happy one. It’s been a…
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VANCOUVER – Telus said Thursday that it is now the only Canadian TV provider to support 4K HDR, providing Optik TV customers with an unmatched viewing experience.
To experience 4K HDR, customers need a 4K HDR-capable TV, a Telus 4K PVR and Telus Internet 50 or higher.
Optik TV subscribers can currently enjoy 4K HDR content On Demand, with titles like Blue Planet II and Planet Earth II, plus films like Justice League, Dunkirk and Blade Runner 2049. A growing catalogue of 4K HDR-compatible titles can be accessed by pressing the On Demand button on Optik TV remote and choosing the…
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OTTAWA – Seeking to address a “noticeable gap” in affordable, occasional-use pay-as-you-go wireless plans, the Public Interest Advocacy Centre (PIAC) and National Pensioners Federation (NPF) have asked the CRTC to order the national wireless carriers to offer them.
In an application filed Friday, PIAC-NPF asked the Commission to apply a condition of service directing Rogers, Bell and Telus to make occasional-use retail wireless plans broadly available to consumers in the same manner as the Commission proposed to do with lower-cost data-only plans in its ‘skinny wireless’ decision last month. The application also asks to combine the two proceedings “to…
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TORONTO – The second season of hit drama The Handmaid’s Tale will headline Bravo’s nation-wide free preview that will kick off April 24.
The Bell Media-owned service said that other high profile premieres rolling out during the freeview include original Canadian crime drama series Carter, starring Jerry O’Connell, on May 15 at 8:00 PM ET, plus detective crime drama Hard Sun, which will make its exclusive Canadian series premiere on May 6.
Season two of the Emmy and Golden Globe award-winning The Handmaid’s Tale will debut with a two-episode premiere event on April 29 at 9:00 PM ET. Viewers wishing to catch…
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OTTAWA – Complaints to the Commission for Complaints for Telecom-television Services (CCTS) shot up 73% over last year, led by Canadian wireless customers’ grievances over non-disclosure or inaccurate information about their terms of service.
In its mid-year report released Tuesday, CCTS said it accepted 6,849 complaints between August 1, 2017 and January 31, 2017, up by more than 2,800 from the 3,955 complaints that it received in the same period a year earlier.
While CCTS began accepting TV complaints on September 1st, it received only 846 complaints that contained TV issues. Of those, 230 were solely about TV; in the…
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