Search Results for: telus

Radio / Television News

OUTtv claims ‘extreme marginalization’ with Rogers package changes

Rogers charges OUTtv using regulatory system to stop it from making commercial decisions By Ahmad Hathout LGBTQ+ TV broadcaster and streamer OUTtv is alleging Rogers is violating Wholesale Code rules by shuffling the network into a less popular cable TV package. The subscription-based service is alleging in a Part 1 application dated March 5 that the cable company is violating section 9 of the code by not putting the network in the “best available” package, negatively impacting its wholesale fee revenue. The complaint alleges that Rogers shuffled the service it must carry out of a “Premier” package and “into a different and… Continue Reading

Cable / Telecom News

CRTC makes Bell, Telus pole attach rates interim

Bell says it will withdraw court app challenging lack of action on rate-setting before new attach rules By Ahmad Hathout The CRTC on Tuesday made interim the current wholesale rates competitors pay to attach to the poles owned by Bell and Telus, paving the way for the setting of final rates that will apply retroactively. The decision, effective today, locks in Bell’s current charges of $1.04 per pole per month in Ontario and Quebec and Telus’s going rate of $1.61 to do so in British Columbia and Alberta as the commission evaluates the telcos’ request to bump up those aging rates. More importantly… Continue Reading

Cable / Telecom News

CRTC wants more action from big three on flexible and affordable international roaming options

The CRTC last week asked Bell, Rogers and Telus to make available as soon as possible new international roaming offerings the big three telecoms have told the commission they are planning to introduce, and to ensure these new offerings are easily found on their websites.  In response to an October 2024 letter from the CRTC calling on the telecoms to reduce international roaming fees and provide more flexible options, Bell, Rogers and Telus reported to the commission they have introduced or plan to introduce new international roaming offerings that include:  monthly… Continue Reading

Radio / Television News

Telus Optik TV customers getting free preview of Rogers’s HGTV, Food Network, Discovery, Bravo channels

Telus and Rogers have reached a distribution agreement for the latter’s new Food Network, HGTV, Discovery, Investigation Discovery, Bravo and Magnolia channels. Telus announced Wednesday its Optik TV customers are now getting an exclusive free preview of Rogers’s premium lifestyle and entertainment channels until April 14. Starting April 11, Optik TV customers will be able to add the individual channels to their existing plan for $5 each or choose from two theme packs: Food & Home for $10 per month, which includes Food Network, Magnolia Network and HGTV; or Discovery & Reality, also $10 per month, which includes Bravo, Discovery and… Continue Reading

Cable / Telecom News

Bell alleges CRTC wrongly increased pole obligations without updating rate

By Ahmad Hathout Bell is accusing the CRTC of putting the cart before the horse when it ordered new pole attachment obligations without first updating the cost for competitors to put their equipment on its structures. In late January, the CRTC imposed on the legacy telcos – Bell, Telus, and SaskTel – new obligations to speed up the ability of competitors to attach their broadband equipment to the poles: absorb the full cost of “corrective work” or getting poles up to compliance standards; schedule both make-ready and corrective work together on strict timelines set by the commission in… Continue Reading

Cable / Telecom News

CRTC extends NG911 deadline, maintains two systems until 2027

Regulator also designates small ILECs as ONPs By Ahmad Hathout The CRTC on Friday extended by two years the deadline to decommission the legacy 911 system, after public safety groups said they wouldn’t be able to make the March 4, 2025 deadline to implement the new system. The regulator said a majority of proceeding intervenors – including the Canadian Association of Chiefs of Police, the Canadian Association of Fire Chiefs, and the Paramedic Chiefs of Canada – said they would not be able to implement the system by this week. The CRTC has now set March 31, 2027 as the deadline for the… Continue Reading

Cable / Telecom News

Prescriptive rules on broadband labels unnecessary, potentially harmful: ISPs

PIAC, Competition Bureau, CCTS push label as important opportunity By Ahmad Hathout The CRTC must take a light-touch regulatory approach when it comes to determining how internet service providers (ISPs) present certain technical plan details, as being too prescriptive risks providing unnecessary information while adding implementation costs, according to several large service providers. The gist of the ISP argument – both large and regional – can be distilled to some form of the following: they already provide the necessary information they believe an already-informed public should know, and the one example of a mandated “broadband label” – that is the one in… Continue Reading

Cable / Telecom News

Big ISPs urge tailoring far north subsidy or risk increasing prices across the country

By Ahmad Hathout Two of Canada’s largest telecoms are warning the CRTC against implementing a uniform internet subsidy for the far north or risk increasing internet service prices in rest of the country. Others are saying the subsidy contribution would be a negligible amount to support those in need of affordable services. The CRTC last month proposed a monthly subsidy to be distributed by internet service providers (ISP) to all households in the far north. The contributions would come from the National Contribution Fund (NCF), which subsists on ISP contributions. The concern, outlined by some providers in submissions to… Continue Reading

Cable / Telecom News

Telus ordered to provide more money to residents in axed landline areas

By Ahmad Hathout The CRTC has ordered Telus on Wednesday to provide additional monetary compensation to customers in certain remote British Columbia regions who will lose access to landline service dependent on spectrum licenses the telco will lose next month. The Vancouver-based telecom, which is the dominant provider in the affected region, has been relying on the 3.5 GHz spectrum to provide landline services to 115 customers in the Alexis Creek, North Kamloops, and the Tahsis exchanges. But the telco, which was granted two extensions on the use of the licenses, will lose access to them next month when Industry Canada… Continue Reading

Cable / Telecom News

Entwistle expects CRTC to uphold wholesale internet decision

By Ahmad Hathout Telus CEO Darren Entwistle said in many words Thursday he expects the CRTC to reaffirm its decision to allow the three largest telecoms in the country to have access to the wholesale internet regime, and that some of the company’s decisions in the east will depend on it. “We’re going to make the bold assumption,” Entwistle began during a fourth-quarter conference call with analysts, “that regulatory decisions pronounced by the CRTC after a comprehensive and rigorous and exhaustive process, where the diversity of voices was consulted in terms of all stakeholder constituency groups, where the documentation of the… Continue Reading