Search Results for: telus

Cable / Telecom News

Telus’s newest Stream+ offering latest in broader bundling strategy to drive down churn

Company reported 17 per cent higher net income in the quarter By Ahmad Hathout Telus executives said Friday they are not satisfied with where their churn numbers are and are seeking to aggressively bundle products to further reduce the rate of defections from the company. Last month, the Vancouver-based telecom launched its latest version of its Stream+ product, which bundles three popular streaming services. The telecom’s latest version bundles Netflix, Disney+, and Amazon Prime Video in one package at a reduced rate compared to if a customer were to buy the individual services separately. Telus executives said Thursday that this… Continue Reading

Cable / Telecom News

Quebecor and Telus going to arbitration over MVNO access

By Ahmad Hathout The CRTC accepted late last month a request by Quebecor for the regulator to determine a rate for its access to Telus’s wireless network. The carriers had tried to come to a commercial agreement and a commission-staff-assisted mediation on the rate for access through the mobile virtual network operator framework but could not come to amicable terms. The regulator will now choose which rate – Quebecor’s or Telus’s – is most appropriate for that access, which will allow the Montreal-based telecom to further expand into new territory. Telus had opposed going to final offer arbitration (FOA) because the parties were… Continue Reading

Cable / Telecom News

Telus partners with Ericsson to launch, optimize 5G standalone network

Swedish telecom equipment maker Ericsson announced Monday it has partnered with Telus to launch and optimize the Canadian telecom company’s 5G standalone (SA) network from coast to coast. The Telus 5G SA network leverages Ericsson’s 5G Core technologies, delivered through Ericsson’s cloud-native dual-mode 5G Core solution, says an Ericsson press release. “This network is purpose-built to power the 5G ecosystem,” Jerome Birot, vice-president of platform technology and services at Telus, said in the release. “Our new standalone network provides never-before-seen speeds and low latency to enable the next generation of 5G edge… Continue Reading

Radio / Television News

Telus launches new Stream+ video bundle

By Ahmad Hathout Telus announced Thursday it has launched a new trio streaming bundle for those who want certain streaming services in one package. The newest edition to the Stream+ roster includes a Stream+ Basic option, which includes Netflix with ads, Disney+ with ads, and Prime Video, all for $20 per month; and a Stream+ Premium option that doesn’t include ads for the former two services for $38 per month. The bundled package also includes a full membership to Amazon’s Prime fast-shipping service, which comes bundled with the ecommerce giant’s video service. Amazon announced it will be running ads… Continue Reading

Cable / Telecom News

Telus Health files trademark for retirement plan software

By Ahmad Hathout Telus Health has filed a trademark this week for the name Ariel, which is a software platform intended to assist organizations on retirement plan administration. The downloadable software is for “administrating, promoting, tracking, accessing, displaying data for, and managing human resources programs, employee life and work event transactions as part of human resources management, payroll, employee or group benefits, employee compensation, pension, savings and retirement plans,” according to its filing. Telus is pitching the software to help streamline the administration of pension and benefits, eligibility, enrollment, and billing. According to a webpage for the service, it is… Continue Reading

Cable / Telecom News

Telus introduces $35/mo. Mobility for Good plan with 10 GB of 5G+ data

Telus announced Tuesday it has expanded its Mobility for Good program for low-income seniors and youth emerging from foster care with the launch of a new rate plan, offering 10 GB of 5G+ data for $35 per month. “This means youth aging out of care, low-income seniors and government-assisted refugees will have the option of choosing a $25/month plan with 3GB of data, or $35/month plan with 10GB data,” says a Telus announcement. “This new rate plan is another way TELUS is leading with purpose and helping ensure everyone has access to world-leading… Continue Reading

Cable / Telecom News

Telus Health partners with Clinia to improve healthcare navigation

Telus Health last week announced an exclusive strategic partnership with Clinia, a Montreal-based provider of health-grade search technologies, to transform healthcare navigation and deliver personalized care for individuals. “By harnessing Clinia’s AI-powered technology stack, TELUS Health aims to streamline provider registry networks management, facilitate seamless interconnectivity and drive improved cost sustainability for payors and providers, eliminating the problems associated with traditional provider registry networks,” which can be expensive to maintain and don’t provide connected and complete information, a press release says. “The overwhelming amount of health information available online can be incredibly time… Continue Reading

Radio / Television News

Telus expands Optik TV’s French offering with Club illico content

MONTREAL – Telus announced Wednesday it will begin offering its Optik TV customers the option to subscribe to Videotron’s SVOD service Club illico for $10 a month — $5 less than a standalone subscription — beginning Dec. 7. Optik TV customers who subscribe will have access to more than 6,500 French-language titles from Club illico that they can watch anywhere and anytime on the device of their choice, including via the Telus TV+ mobile app, a press release says. “From original Quebec productions like Détective Surprenant, Lac-Noir and  Continue Reading

Cable / Telecom News

Telus expands Indigenous reconciliation commitments to include AI

Telus Communications last week released its fifth annual Indigenous Reconciliation and Connectivity Report, which includes a new commitment to incorporate Indigenous perspectives into the telecom’s artificial intelligence (AI) and data ethics strategy. The annual report includes stories about how Indigenous peoples are leveraging Telus’s connectivity and investments to improve education outcomes, revitalize languages, increase economic participation and drive long-term prosperity in their communities and beyond. “Together, we are making tremendous progress toward a world where all Indigenous communities have the connectivity they need to support their unique, social,… Continue Reading

Cable / Telecom News

Telus Health introduces new medical alert system to help older adults age in place

VANCOUVER – Telus Health on Tuesday unveiled its next-generation medical alert system, comprised of a discreet wearable pendant and connected caregiver app, designed to support older Canadians as they age in place. Providing users with peace of mind knowing emergency support is available 24/7 at the push of a button, the newly designed Telus Health Medical Alert Pendant has the longest battery life of any mobile medical alert device in Canada and an enhanced fall detection feature for an added layer of security, according to a Telus Health press release. Falls are… Continue Reading