Many customers may want it, but is it contrary to the CRTC’s Code?
TORONTO – Rogers Communications today said it will now offer customers the ability to pay for new devices over 24- or 36-month time frames, at $0 down with no interest.
Wireless policy watchers will say immediately, of course, that the CRTC’s 2013 Wireless Code only effectively allows carriers to offer a maximum two-year contract to their customers. Telus wireless chief Jim Senko told Cartt.ca last week he believes the company can’t go any longer than the two-year financing offer it just launched – even though he’d like…
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Slowed speeds after 10 GB might be against the rules
GATINEAU – Who would have thought a routine process of monitoring Internet pricing to make sure Internet Traffic Management Practices (ITMPs) don’t violate consumer rights would bump up against the much ballyhooed new $75 wireless data pricing plans?
The CRTC has long been concerned about some differential pricing practices that could be viewed as unfair, so it decided two years ago to “closely monitor the retail prices and data caps for both wireless and fixed-line Internet services, which will enable it to assess the degree to which…
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TORONTO – Rogers Communications today announced its new device financing options mentioned last month when it debuted its new pricing are officially on the way next week.
These new device purchasing options, launching July 10 and called Edge Financing, will give customers more choice and flexibility “to purchase any device, anytime, at $0 down and 0% interest,” reads its press release (which was sent about two hours after Telus launched its own repricing and device financing, just like Bell and Telus responded within hours to Rogers’ new pricing last month. Who says the…
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Family discounts and easier device payment plans launch, too
VANCOUVER – The day after its three-week, $75/month with no overage charges wireless promotion officially ended, Telus has decided to make the lower price permanent – and to add some new wrinkles.
Today, the company launched what it’s calling “Peace of Mind” rate plans, which begin at $75/month for 10GB of high speed data with any overage delivered at 512 Kbps. There are also plans at $95 for 20GB and $125 for 50GB. Speeds are slowed for users who cross their limits in those plans, too. While Rogers – when it Continue Reading
COO Mirko Bibic to take over
MONTREAL – Bell Canada today announced president and CEO George Cope will retire as of January 5, 2020 and will be replaced in the role by company COO Mirko Bibic.
“The BCE board is pleased to take the next step in our succession plan by confirming Mirko Bibic as our next CEO,” said Gordon Nixon, chair of BCE and Bell Canada, in the company press release. Bibic will be the company’s 14th CEO, dating back to the company’s founding in 1880.
“Mirko is a seasoned Bell executive who has played a critical leadership role in the…
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TORONTO – Over 90% of new Canadians have a smartphone, and they are power users of their devices – and while they’re somewhat familiar with Canadian wireless and broadband providers, their rapidly growing housing costs look to impact what they are able buy from those companies.
Canadian newcomers are far more likely to use their mobile phones for messaging, calling, online banking and video streaming compared to the general Canadian population according to a new report, Newcomers to Canada 2019 from Toronto’s Solutions Research Group
The company conducted extensive research among very recent immigrants who arrived in the 2013-2018 time…
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BTLR panel wades through 2,085 submissions
OTTAWA – The federal government’s Broadcasting and Telecommunications Legislative Review (BTLR) made public its preliminary report today, a summary of what it heard from more than 2,000 written submissions and a dozen conferences spread out over the past 10 months.
Its What We Heard Report, released today along with all of those written submissions (see links below), reflects the panel’s “extensive outreach and engagement process to hear what Canadians had to say about updating the existing laws to reflect the realities of our rapidly evolving digital world,” says the announcement.
In September 2018, the panel launched an…
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Videotron, SaskTel score top marks for 7th time
TORONTO – TV service providers who make it easy for their customers to binge-watch their favourite content score higher in customer satisfaction, according to new data from J.D. Power.
The 2019 Canada Television Provider Customer Satisfaction Study is based on seven factors (in order of importance): performance and reliability; cost of service; programming; communications and promotions; features and functionality; billing and payment; and customer service. The 2019 Canada Internet Service Provider Customer Satisfaction Study measures overall satisfaction with internet service providers and is based on five factors (in order of importance): performance and…
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TORONTO – Telus Optik TV will be the first Canadian provider to launch Insight TV’s 4K UHD feed.
Distributed in Canada by Ethnic Channels Group (ECG), Insight TV’s programming includes original action sports, lifestyle and entertainment shows featuring global influencers including Droners, Travel with a Goat, Road to Gymkhana GRiD, King of the Hammers, THRU, and Breaking Limits.
Insight TV is scheduled to debut on Telus Optik TV Friday with a one month free preview.
"ECG is thrilled to partner with Insight TV to bring this high-octane content to Canadians. There has been a gap in this market for this type of…
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THE LAUNCH LAST week of Rogers Communications’ new $75/month 10 GB Infinite unlimited wireless data plan has forced the entire Canadian wireless industry to respond.
While Bell and Telus quickly offered what more or less amounts to a matching offer the day after Rogers made its announcement, Telus has since offered additional, new $75 plans and regional carriers Videotron and Eastlink have now matched the pricing.
Only Rogers, however, has said this new pricing is long-term, while the others have set expiry dates on their offers, or have said they are for a limited time, but no…
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