JD Power survey says 91% of Canadians say service meets speed needs
TORONTO – Canada’s wireless networks are continuing to meet most customers’ expectations according to the J.D. Power 2020 Canada Wireless Network Quality Study, released this week.
“In our current state of self-isolation, telecommuting and an exponential rise in the use of streaming service —from video conferencing to movies—are stretching network infrastructures to unprecedented levels,” said Adrian Chung, director of the technology, media and telecom practice at J.D. Power Canada, in a press release. “Many consumers are able to take advantage of home Wi-Fi for now but the demand for…
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VANCOUVER – The Telus Friendly Future Foundation today announced a $250,000 donation to support a number of community healthcare leaders with their Covid-19 response for homeless and marginalized Canadians.
“The funding will bolster efforts to provide a multitude of services, including Covid-19 assessments; triage service at temporary isolation shelters; and personal protective equipment and cleaning supplies to ensure a clean and safe environment for patients and clinicians,” says the press release.
This $250,000 donation is the latest contribution by Telus Friendly Future Foundation in response to the Covid-19 crisis. Recently the foundation announced a $10 million commitment to help urgently…
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VANCOUVER – This week, Telus Health announced it has expanded its Home Health Monitoring (HHM) solution in British Columbia so nurses and other healthcare providers there can digitally monitor more patients remotely while they recover from Covid-19.
Launched in partnership with the B.C. Ministry of Health and local health authorities, the digital health dashboard enables healthcare providers to track symptoms and provide medical help for more patients as they recover outside of hospitals and in their own homes.
Through any mobile device, the program sends daily prompts to the patient to report things like their temperature, physical symptoms and overall health…
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QUEBEC CITY, MONTREAL, OTTAWA, TORONTO, VANCOUVER, VICTORIA and KELOWNA — Telus announced Tuesday several of its community boards across the country are donating additional funding to local charities to support organizations responding to the Covid-19 pandemic. Last week, Telus said it was committing $1 million in donations in 2020 to charities in Calgary and Edmonton.
Today, Telus announced it is providing $1 million immediately in grants to grassroots charities in Quebec City, Montreal, Ottawa, Toronto, Vancouver, Victoria and the Okanagan region of B.C., with a commitment to provide another $2.4 million in…
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VANCOUVER – Telus announced Monday it is giving over 10,000 free mobile devices and $0 rate plans to hundreds of organizations across the country to help Canadians in vulnerable communities or isolated in hospitals stay connected through the Covid-19 crisis.
The devices are letting hospitalized Covid-19 patients virtually connect with loved ones, for example, as well as providing a needed lifeline for isolated seniors, low-income families, homeless, and at-risk individuals so they can see and speak to to families, health practitioners and social support services.
Telus has already donated more than 6,000 mobile devices paired with $0 rate plans including unlimited…
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GENEVA — The World Health Organization (WHO) and the International Telecommunication Union (ITU), with support from the United Nations Children’s Fund (UNICEF), are calling on global telecommunication companies to join their initiative to use information technology to defeat Covid-19.
In a news release issued Monday, the WHO and ITU say they are ready to work with telecom companies to text people directly on their mobile phones with vital health messaging to help protect them from Covid-19. The text messages will reach billions of people that aren’t able to connect to the Internet for information, explains the release.
This initiative builds…
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By Ahmad Hathout
THE CANADIAN NETWORK OPERATORS Consortium (CNOC) is facing fresh denials from some incumbents to a request by the organization to lift certain network restrictions during the Covid-19 crisis.
The three-part ask from CNOC, which represents smaller third party internet access operators that rent part of the network of the larger providers, includes a lifting of capacity restraints free-of-charge, expedited network augmentations through more physical interconnections, and wholesale payment term flexibility of 60 additional days to help support customers who are unable to pay on time.
The letter was sent over the course of the past couple of weeks to…
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EDMONTON and CALGARY – The Telus Edmonton Community Board and the company’s Calgary Community Board each announced donations to local charities this morning to help them during the Covid-19 pandemic which will amount to $1 million in 2020.
The Edmonton board it is immediately directing $165,000 in grants to be given out and is committing another $335,000 this year for a total of $500,000 to be granted in 2020. The Calgary board is committing to $140,000 in grants right now and will add another $360,000 for a total of $500,000 to be given out in 2020.
“As charities across the country…
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VICTORIA – Top musical talent from Vancouver Island will join forces Friday at 8 p.m. to help raise funds for Islanders who are most in need during the Covid-19 pandemic on independent broadcaster CHEK.
Rock for Relief will feature performances by David Foster and Katharine McPhee, Randy and Tal Bachman, the Tenors, Trevor Guthrie, and current American Idol contestant Lauren Spencer-Smith from Nanaimo, as well as local favourites Jesse Roper, Carmanah, Aaron Pritchett, Kathryn Calder and many others.
Plus, there will be special appearances by Steve Nash, Silken Laumann, Rick Hansen, Jim Treliving and other notables. The program will be hosted…
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EDMONTON — Telus is expediting its capital investments in Alberta to support the province throughout the Covid-19 pandemic, announcing Tuesday it will bring forward investments originally targeted for 2021 into this year as it reallocates its 2020 capital spend.
As part of its previously announced $16-billion, multi-year investment commitment in Alberta, Telus’ total investment in network infrastructure and operations in the province in 2020 will be approximately $3.5 billion, according to the news release.
As part of this investment, Telus will expand its PureFibre and high-speed Internet networks to 282,000 homes and businesses across Alberta, including a specific focus…
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