Search Results for: telus

Cable / Telecom News

A new look for home entertainment from Telus

VANCOUVER – Optik is the new brand name of Telus’ suite of advanced TV and high speed internet services, the company announced today. “Our Telus team has tapped the latest fibre optic and IP technologies to bring our customers a compelling set of home entertainment and communications services that can be tailored to their lifestyles,” said Joe Natale, Telus’ chief commercial officer in the press release. Optik brings together Optik TV, which is powered by Microsoft Mediaroom, and Optik High Speed, offering Internet access speeds of up to 25 Mbps that can be accessed anywhere in your home with home Wi-Fi. “Optik… Continue Reading

Cable / Telecom News

Phone scam plagues Telus’ customers

VANCOUVER – Telus customers are the targets of a new phone scam that tries to trick them in to revealing personal information. In a statement late Wednesday, Telus said that it has received “a significant number of customer calls” in the past 24 hours complaining about the scam.  Customers all report picking up a phone call from a 905-395-XXXX number to hear a recorded message that says: “Hello, because you are a valued Telus customer you will receive 3,000 travel dollars. To accept press 1”. Customers who press 1 are then connected to a person misrepresenting themselves as working for… Continue Reading

Cable / Telecom News

Telus would consider reselling DOCSIS cable services

OTTAWA – Telus executives told the CRTC today that it might resort to becoming a reseller of DOCSIS 3.0 high-speed cable services if the Commission changes the value proposition of the company’s network investments by giving competitors access to its high-speed next-generation services. “If you make those margins large enough, I will look at opportunities to use cable DOCSIS versus build options, and then choose the most economical path, if that serves the economic interests of our shareholders,” Eros Spadotto, executive vice-president of technology strategy at Telus told commissioners on day two of the hearing looking at mandating certain… Continue Reading

Cable / Telecom News

Telus technology lets Canadians manage healthcare records on-line

VANCOUVER – Telus is paving the way for Canadians to manage their personal healthcare records electronically. Powered by Microsoft HealthVault, Telus health space is a high-security data storage and sharing service where individual Canadians will be able to keep all their personal healthcare information – such as lab results and prescription information – in an on-line database for access over any Internet connection.  It is now available for licensing by healthcare organizations including provincial governments, health authorities, hospitals, insurers, individual practitioners and employers, the company said Monday. “Today is an important day for Telus, and our partners in the health industry… Continue Reading

Cable / Telecom News

New Telus House one of the greenest, most advanced, in the world

TORONTO – Telus celebrated the opening of its new $250 million office tower in Toronto’s downtown on Wednesday with a nod to the Starship Enterprise. Telus House Toronto, located at 25 York Street (right beside the Air Canada Centre), is built to LEED (Leadership in Energy and Environmental Design) gold certification, an internationally accepted benchmark for the design, construction, and operation of high-performance sustainable buildings. Occupying 12 of the 30 floors, Telus is the feature tenant in the Menkes-owned building. Along with Federal Environment Minister Jim Prentice and other high profile guests, Telus president and CEO Darren Entwistle (pictured) praised Telus House Toronto as… Continue Reading

Cable / Telecom News

Headed into the hearing, Rogers and Telus say there’s no need for wholesale Internet access regs

OTTAWA – The time has come to eliminate wholesale regulation of retail Internet services, two of the countries largest communications companies tell Cartt.ca. They say intermodal competition – cable versus DSL versus wireless – has rendered the need for a wholesale access regime unnecessary. The comments come as the CRTC prepares to hear oral arguments in a very broad hearing dealing with wholesale access to certain broadband facilities. The proceeding, launched with Telecom Notice of Consultation 2009-261 begins on Monday. “I don’t think wholesale is going to help the future of broadband in Canada. I think it could… Continue Reading

Cable / Telecom News

Telus harnesses the power of pink

HALIFAX – Telus is urging its customers to think pink. Between now and October 31, 2010, Telus has pledged to donate $25 from the purchase of every pink BlackBerry Curve 8530 or its pink BlackBerry Pearl 3G smart phone towards new high-tech equipment to help with the early detection of breast cancer. The coast-to-coast campaign will benefit BC Women’s Hospital & Health Centre Foundation, Alberta Cancer Foundation, Saskatchewan Cancer Agency, CancerCare Manitoba, Princess Margaret Hospital Foundation in Toronto, The Ottawa Hospital Foundation, Segal Cancer Center at the Montreal Jewish General Hospital and QEII Health Sciences Centre in Halifax. "As a Canadian technology… Continue Reading

Cable / Telecom News

TV growing quickly for Telus

VANCOUVER – While revenue growth was flat and high speed Internet subscriber additions surprisingly low in the first quarter of 2010, ended March 31st, Telus still managed to please the street, thanks in part to a 5.3% increase in the dividend to shareholders and growth in other areas. Over the 12 month period, total customer connections increased 2.4% or 276,000, driven by a 6.4% increase in wireless subscribers and 103% growth in Telus TV customers, partially offset by declines in legacy landline connections the company said in its quarterly report to shareholders on Wednesday. Telus now has over 200,000 TV… Continue Reading

Cable / Telecom News

Telus appeals DND network migration case, again

OTTAWA – The case goes back a few years and involves a complex network migration of Department of National Defence telecom services from Bell to Telus, but Telus is again insisting to the CRTC that its decisions in the DND versus Bell Canada dispute will have a negative impact on future competition in the large enterprise market. The western-based telco filed the Part VII on April 12, appealing two previous rulings in the case (Decisions 2009-85 and 2010-11). The CRTC ultimately determined that DND would have to pay Bell for a set period of time while services were… Continue Reading

Cable / Telecom News

Telus commits $150M to Ontario; $9M specifically for Ottawa

OTTAWA – Telus has pledged to invest $150 million this year in Ontario, with $9 million earmarked for the Ottawa region. Monday’s announcement detailed that the company would direct $1.5 million to Mississauga, $1 million to Windsor, $2 million to the Kitchener-Waterloo region, $2 million to Kingston, and $2.5 million to London in order to expand its advanced wireline and wireless broadband services. “Telus’ massive investment in information, communications and technology is also delivering advances in priority areas such as healthcare, the environment and small business”, said president and CEO Darren Entwistle, in a statement. “Additionally, access to our leading connectivity, collaboration and network services is changing the game… Continue Reading