Search Results for: telus

Cable / Telecom News

Quebec seniors’ residence chain partners with Telus Health

LAVAL – Retirement home chain Selection Group announced today a new partnership with Telus Health to offer its residents and employees state of the art telemedicine. This free service will be deployed starting today to Selection Group’s residents and employees, and for the duration of the COVID-19 situation, reads the press release today. The service allows for video and text messaging consultations with healthcare professionals, as well as the ability to have diagnoses and send prescriptions directly to the pharmacy of the patient’s choice. Residents will benefit from the service until after the COVID-19 challenge is resolved. A paid version of… Continue Reading

Cable / Telecom News

Telus commits $10 million to COVID-19 response

VANCOUVER – In response to the COVID-19 pandemic, our Telus Corp.’s Friendly Future Foundation announced today a $10 million commitment to help urgently support and enhance public healthcare capacity and community response across Canada. This new funding will go toward purchasing new medical technology and equipment, such as ventilators, as well as increased support for food security, outreach to isolated seniors, virtual education programs, and mental health initiatives, said the company. This will build on what’s already being done by the company in terms of providing telemedicine and virtual healthcare solutions for Canadians, including home health monitoring and access to one-on-one… Continue Reading

Cable / Telecom News

Telus Health delivers Albertans to their doctors through their smartphone

EDMONTON – The free Babylon by Telus Health app can serve as a new tool for Albertans to access health-care information and support in response to COVID-19 – from anywhere in the province, the government of Alberta announced today. Albertans can use the service to check symptoms, book appointments, see a doctor, and get prescriptions and referrals for diagnostic imaging and specialists – all covered by Alberta Health Care. “Alberta is pleased to partner with Telus to deliver physician services in a new way. This app is now available and ready for use in Alberta thanks to an alternative relationship plan,… Continue Reading

Cable / Telecom News, Radio / Television News

How COVID-19 may impact telecom, cable, media revenues

TORONTO — With people practicing social distancing, businesses cutting hours and services, Canadians staying home to work or self-isolate while the stock markets slide in unprecedented fashion due to the effects of COVID-19, Scotiabank this week released an analysis of where it sees both negative and positive effects when it comes to the telecom and media spaces. “Over the past week, the initial COVID-19 concerns have expanded dramatically from global device supply chain issues to an unprecedented level of domestic consumer and business disruptions. The equity sell-off in the sector has been indiscriminate,” reads the research note to investors from… Continue Reading

Cable / Telecom News

Telcos help federal government text Canadians abroad during COVID-19 outbreak

OTTAWA — Through a partnership with several of Canada’s telecom providers, the federal government is reaching out to Canadians living or travelling abroad via text messages containing contact information for Global Affairs Canada consular support in response to the global COVID-19 outbreak. A sample of one is pictured below. Beginning Wednesday, Rogers, Bell, Telus, Videotron, Freedom Mobile, Eastlink and SaskTel will be sending their subscribers currently living or travelling abroad text messages containing consular support information and key contact information. “I am pleased that Canada’s telecommunications service providers have acted quickly to help Canadians as they take steps to answer the… Continue Reading

Cable / Telecom News

Rogers, Bell, Telus, closing most retail outlets

THE LATEST IMPACT of COVID-19 is the closure of retail outlets by Canada’s biggest telecom and cable companies, including Rogers, Bell and Telus. Smaller carriers are doing the same. Starting March 18, Rogers is closing most of its retail locations until March 31. However, it’s keeping 93 store locations open across the country to deliver critical services only, including: phone repair and loaner phones, critical device activation, SIM card swap and replacements, modem and cable box swaps, and remote controls for Ignite TV. A full list of available stores can be found here for Rogers, Fido and Continue Reading

Cable / Telecom News, Radio / Television News

Corus, other broadcasters, make channels available free during COVID-19 crisis (updated)

TORONTO – It appears Corus Entertainment and a number of other Canadian broadcasters have made their Canadian specialty channels free to the customers of broadcast distribution undertakings (BDUs) in Canada until April 30th. The companies have not put out a press release or made an announcement saying so, but carriers such as Rogers Communications, Cogeco, Eastlink, SaskTel, Access Communications, Westman Communications and Quadro Communications have announced every one of Corus’ 28-plus channels (from Adult Swim to Food Network to History to YTV) are now free to all customers to watch while they hunker… Continue Reading

Cable / Telecom News, Radio / Television News

Industry responds to COVID-19 by removing data caps, closing stores, urging employees to work from home

WHILE THERE WILL surely be more announcements in the coming days, the broadband, telecom and TV industry is responding to the COVID-19 virus in a number of ways. All have noted in emails their networks are up to the challenge of handling whatever increased traffic that might come from thousands of people working from home rather than the office. During a conference call with financial analysts Thursday discussing its 2019 fiscal fourth quarter, Vidéotron president Jean-Francois Pruneau said, when asked he is “not worried at all about the virus impact on consumption and network capacity.” Then, on Friday, Vidéotron said it… Continue Reading

Cable / Telecom News, Radio / Television News

Canadian cord-cutting hits new record high

OTTAWA —Canada’s publicly traded television service providers lost a new record number of traditional pay-TV subscribers in 2019, continuing the trend of accelerating TV cord-cutting in Canada, according to new research from Ottawa-based research and consulting firm Boon Dog Professional Services Inc. The continued launch of new Internet streaming services and the growth of such services in Canada, a slowdown in the growth of IPTV, and continued record losses of subscribers of cable TV all contributed to a record cumulative loss by the big Canadian TV service providers of an estimated 278,000 TV subscribers in their respective 2019 fiscal periods… Continue Reading

Cable / Telecom News

Canadian Telecom Summit announces advisory board

TORONTO — The 2020 Canadian Telecom Summit advisory board was announced Wednesday. CTS is scheduled to take place June 15-17 at the International Centre in Toronto. The 2020 CTS advisory board members include: Roger Perryman, special advisor and advisory board chair, Macgregor Communications Katherine Winchester, director of operations, Canadian Wireless Technology Association (CWTA) Samer Bishay, CEO, Iristel Neel Dayal, director, innovation and partnerships, Rogers Communications Ibrahim Gedeon, CTO, Telus Mark Henderson, senior executive/CEO in the telecommunications industry, corporate director, Nomofob Matt Stein, CEO, Distributel Namir Anani, president and CEO, Information and Communications Technology Council (ICTC) Please click here to learn… Continue Reading