LONDON, U.K. — Winning four out of seven awards for mobile network experience, Telus has been picked as the top wireless operator in Canada by mobile analytics company Opensignal in its latest report, released this morning.
Opensignal’s bi-annual Canada Mobile Network Experience Report awarded Telus top honours in the categories of video experience, voice app experience, download speed and upload speed. Telus scored a draw with Bell for 4G coverage experience, while Rogers was chosen as the top provider in the category of 4G availability.
In the final category — games experience, which is a new category this time —…
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TORONTO — Although Ontario residents more often say they prefer to have medical appointments in-person or by phone call, rather than consulting with a doctor virtually, 65% of Ontarians report they are comfortable or somewhat comfortable having a virtual care consultation through a third-party service covered by the Ontario Health Insurance Plan (OHIP).
That’s according to a new virtual care survey conducted by Nanos Research on behalf of Telus Health, which has become a primary virtual care supplier. Part of the aim of the survey was to gauge how the Covid-19 pandemic has affected Ontario residents’ use of medical care…
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By Greg O’Brien
GATINEAU – The federal government’s Competition Bureau was a rather prominent player during the now 16-months long CRTC process reviewing the regulations governing the wireless market in Canada.
UPDATE, Aug. 7: Please see the bottom of this story for an update from the Competition Bureau.
Last year the Bureau fought the carriers and the Commission for access to confidential data from Canadian wireless companies so it could do its own “objective economic analysis” of the market, telling the Commission in 2019 the “information that we are seeking is critical to our ability to make an evidence-based submission…
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VANCOUVER — Telus announced Tuesday it has decided to continue with the company’s current remote working arrangements for its employees until 2021, in response to the ongoing Covid-19 pandemic.
“Telus feels it is important to provide team members and their families with the necessary information, clarity and support as to the continuation of the current work arrangement remaining in place from now to the conclusion of 2020 at a minimum, so they can manage the logistics and responsibilities of their professional and personal lives through the back-to-school period and the fall/early winter timeframe,” reads the Telus news release.
According to…
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OTTAWA – On Monday, the federal government announced funding for four organizations to expand broadband connectivity in rural regions.
The funding is as follows:
$1,019,925 is allocated to Bell Canada to provide high-speed Internet via fibre in Saint-Pie-de-Guire, northwest of Drummondville; Lac-à-la Truite, southeast of Thetford Mines; and Saint-Séverin and Saint-Frédéric, northeast of Thetford Mines; and
$927,938 is going to Groupe Maskatelnto bring fibre to Saint-Lucien, east of Drummondville, and Lac Bolduc, southeast of Thetford Mines. Thetford Mines is about 100 kms south of Quebec City.
$1,015,368 will go to Bell division Télébec to bring fibre to Belcourt, which is northeast of Val-d’Or;…
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By Greg O’Brien
VANCOUVER – As expected, Telus executives said their company is very well positioned to weather whatever storm the newly launched Shaw Mobile releases into the Albert and British Columbia telecom marketplace.
Pointing to its long-term track record, relationships with its customers and solid distribution channels (Telus has 300-plus retail stores in the two provinces compared to 19 for Shaw, although the latter does have additional retail partners like Wal-Mart), company executives on its second quarter results conference call with financial analysts on Friday sounded pretty confident they have prepared well for this new competitive brand.
“We’ve been…
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Adds 141,000 new customers
VANCOUVER – Telus today reported consolidated operating revenue of $3.7 billion in the second quarter of 2020, a 3.6% increase over the same period a year ago.
However, earnings before interest, income taxes, depreciation and amortization decreased by 1% to $1.4 billion while adjusted EBITDA was down 2.9%. This decline reflects the financial impacts arising from the Covid-19 pandemic, said the company’s press release, mainly thanks to lower wireless roaming revenue (partly offset by growth in wireline data service margins), expanded services and subscriber growth, an increased EBITDA contribution from our organic Telus International (TI) business, and…
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By Greg O’Brien
WHEN TELUS RELEASES its second quarter results July 31st, company executives will surely have to answer a fair number of questions about their primary western Canadian competitor’s new brand, Shaw Mobile, when they host their quarterly conference call with financial analysts at noon ET.
Those analysts all published their takes on the launch of Shaw Mobile and agree the dramatic discounts offered by Shaw will surely draw customers away from Telus, Rogers and Bell – while shoring up Shaw’s wireline customer base at the same time. As we reported, Shaw has gone to market in Alberta and…
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VICTORIA – As part of its PureFibre rollout, Telus said today it is investing $90 million to connect more than 90% of homes and businesses in the District of Saanich (pop 113,000), which is just outside of Victoria, B.C.
Construction is already underway, and the company anticipates the majority of homes and businesses will be connected by the end of 2022.
“Telus is proud to make this generational investment in Saanich, providing the technology to bridge geographic and socio-economic divides right now, and well into the future, connecting citizens to the people, resources and information that matter the most to them,”…
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VANCOUVER – Telus announced today some of its Optik TV customers in B.C. and Alberta can choose Amazon Prime as a benefit with their service.
Optik TV customers who already have four or more programming theme packs can now also choose Amazon Prime membership (which comes with Prime Video) as a benefit in their Optik TV package, courtesy of Telus. It’s almost like Amazon Prime is a new, free specialty TV tier, but with free delivery of stuff bought through Amazon.
With their free Prime membership (which is normally $7.99 per month), customers can shop with free, fast shipping and gain…
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