Search Results for: telus

Cable / Telecom News

Telus Ventures invests in customer service AI

VANCOUVER, NEW YORK and TEL AVIV — Telus Ventures today announced it has invested in Tel Aviv-based TechSee, a developer of visual assistance artificial intelligence technology. TechSee says it has raised US$30 million in a Series C equity investment round co-led by Telus Ventures, OurCrowd and Salesforce Ventures, with participation from Scale Venture Partners and Planven Entrepreneur Ventures. Individual company investment amounts were not disclosed in the TechSee press release. In an email, a Telus spokesperson said the company’s investment is designed “to help advance the transformation of customer service by bringing more AI and AR (augmented reality) to the… Continue Reading

OTT

Firstlight Media hires new execs

TORONTO — Toronto’s Firstlight Media, a provider of cloud-based OTT infrastructure to streaming service operators, today announced it is adding three executives to its sales and business development team. Bal O’Neil (above, centre) has joined the company as vice-president of solutions engineering, Eric Goldstein (left) will serve as Firstlight Media’s head of business development, and John Ferrandino (right) is the company’s new head of sales. All three will be responsible for delivering partner and client solutions for video service providers. O’Neil most recently served as vice-president of solutions delivery for Evergent Canada. Previously, she spent more than a dozen years with… Continue Reading

Radio / Television News

Licence renewal: Bell misused community TV funding for “self-serving practices,” CRTC rules

Must pay nearly $18 million to production funds By Steve Faguy MONTREAL — Bell Canada “misallocated” millions of dollars of funding for Canadian programming and failed to meet its obligations to community television programming by using much of its required funding for community TV on shows that clearly furthered Bell Media’s commercial interests, the CRTC announced in a lengthy (26,632-word) decision rendered on Thursday. The performance of Bell’s community television was reviewed as part of its Fibe TV licence renewal, the company’s IPTV network in Ontario, Quebec and Atlantic Canada, and as a result of the violations, Bell has been directed… Continue Reading

Cable / Telecom News

Telus launches mental health app for frontline workers

TORONTO — Telus announced today the launch of Espri by Telus Health, a new mobile app that provides mental health and wellness resources to support the needs of Canadian healthcare workers and first responders. “By providing timely access to effective mental health resources through Espri by Telus Health, we are able to offer critical support to our essential frontline workers, first responders and clinicians, in turn, enabling them to keep all Canadians safe and well, today and well into the future. To our frontline workers, thank you for all that you do to keep us safe and healthy, particularly during… Continue Reading

Cable / Telecom News

Speedtest shows strong broadband speeds from Canadian providers

Rogers was the fastest fixed broadband provider in Canada in Q3, says Ookla SEATTLE — In its latest Speedtest Global Index measurement of network speeds in Canada, Seattle-based Ookla reports Rogers Communications was the fastest fixed broadband provider among top providers in Canada in the third quarter of 2020. According to Ookla’s Speedtest Intelligence data from July to September, Rogers achieved a speed score of 151.51 in Q3 2020. (Ookla’s speed score incorporates measurements of each provider’s download and upload speeds to rank network speed performance, with 90% of the final speed score being attributed to download speed.) The next highest… Continue Reading

Cable / Telecom News, Radio / Television News

Randy Lennox leaving Bell Media in January

Bell’s Oosterman to lead media group MONTREAL — BCE announced today Bell group president and vice-chair Wade Oosterman will take over operational leadership of Bell Media in 2021 following the departure of Bell Media’s current president, Randy Lennox, on January 4. “On behalf of everyone at Bell, I would like to thank Randy (above) for his leadership at Bell Media and his support of a smooth leadership transition in 2021,” said Mirko Bibic, president and CEO of BCE and Bell Canada, in a press release. “A renowned executive in Canadian music and media, Randy joined Bell Media in 2015 and has… Continue Reading

Cable / Telecom News

Telus tailors new plans to small business owners

VANCOUVER – Telus today launched what it’s calling the Owner’s Advantage Plan, which offers a range of benefits for Canadian small business owners. For the first time in Canada, says the carrier, a business mobility plan includes one year of complimentary access to Telus Health Virtual Care, providing owners, their families and ten of their employees access to on-demand virtual healthcare. “At Telus we believe that small businesses are the heartbeat of every community. That is why we’ve designed an exclusive plan that keeps business owners connected with the latest devices and VIP support, all on the fastest network in the… Continue Reading

Cable / Telecom News, Radio / Television News

Communications companies among the leaders when it comes to diversity and inclusion

TORONTO – When Canadians were asked to think on a top-of-mind basis of companies which are championing diversity and inclusion for Canadians of varied backgrounds, Walmart, Nike, RBC, Tim Hortons and TD emerged as the top five according to the phase I results of Solutions Research Group’s new Diversity & Inclusion Monitor syndicated study. Walmart was the top-ranked company mentioned by Canadians in Western Canada, Quebec and Atlantic Canada and was ranked number seven in Ontario, behind TD and Apple. In follow-up interviews, consumers were particularly likely to point out the one reason they believe Walmart is a leader is… Continue Reading

Cable / Telecom News, Radio / Television News

CBC News Network and ICI RDI more widely available again

MORE TV DISTRIBUTORS in Canada are adding CBC/Radio-Canada’s 24-hours news channels, CBC News Network and ICI RDI, to the lineup of channels available to all of their subscribers. The public broadcaster says it is collaborating with the country’s TV distributors as Canadians face a resurgence of Covid-19. Back in mid-March at the beginning of the pandemic, many of Canada’s TV distributors made the two news channels available to their subscribers. CBC News Network is now available to all subscribers on Bell TV, Rogers, Cogeco, Eastlink, SaskTel and others, with Telus and Shaw joining next week. In addition, as of tomorrow,… Continue Reading

Cable / Telecom News, OTT, Radio / Television News

Telus doc explores cyberbullying impact

VANCOUVER – Telus today announced the October 10th premiere of Dark Cloud, a documentary which spotlights the stories and life-altering impacts of cyberbullying in Canada. As Canadians are spending more time than ever online during the Covid-19 pandemic, the Telus Originals movie (made in partnership with Spotlight Productions) shares insights into what causes cyberbullying and how we can stop it. The premiere is in support of World Mental Health Day, and will be available for free on Telus.com, Telus Optik TV, and the company’s YouTube channel. “Cyberbullying poses one of the most pervasive threats to Canadians’ mental health. Telus produced… Continue Reading