Search Results for: telus

Cable / Telecom News

Telus expands enhanced cybersecurity across Canada

VANCOUVER – Saying Canadians have collectively lost more than $60 million to fraud this year so far and almost 90% of them wish their internet was more secure, but only 18% report using tools to protect their identity online, Telus today expanded a few things to help out. The company today announced Telus Online Security Powered by NortonLifeLock is now available throughout Canada. The service features online safety and privacy solutions from NortonLifeLock to help Canadians protect their identity, devices, and online privacy. Telus Online Security was previously available only to Telus Internet customers in B.C. and Alberta. “Throughout the pandemic,… Continue Reading

Cable / Telecom News

Telus launches Healthy Living Network on Optik TV and Pik TV

VANCOUVER — In partnership with mental fitness app developer Calm, Telus today launched the Telus Healthy Living Network on Optik TV and Pik TV to bring meditation and relaxation content directly into customers’ homes. Calling it a global-first agreement, Telus says the collaboration with Calm will enable Telus to provide mental health resources to Canadians as they deal with the stresses brought on by life during the Covid-19 pandemic. The on-demand Calm content, which is free for all Optik TV and Pik TV subscribers, includes guided meditations, breathing exercises and Calm’s Sleep Stories, bedtime stories for grownups. “At Telus, we know… Continue Reading

Cable / Telecom News

Telus rolls out new smart city solutions

VANCOUVER — Telus today said it’s accelerating its commitment to deliver smart city solutions to enable municipalities to leverage technology and data to enhance their residents’ health and safety, increase operational efficiencies and meet sustainability goals. The company says it has already deployed technologies to enable smart city solutions in more than 65 municipalities across Canada, helping city officials to track infrastructure usage, save energy with intelligent lighting systems, improve traffic flow and decrease emergency response times. “From intelligent traffic systems and connected street lights, to advanced artificial intelligence that provides insights to create smarter city planning, Telus Smart City solutions… Continue Reading

Cable / Telecom News

Commission grants Iristel some relief pending traffic stimulation R&V

GATINEAU — The CRTC has provided some relief to Iristel as it continues to consider a review and vary (R&V) application submitted by the independent telecom service provider regarding the Commission’s recent decision which found Iristel guilty of traffic stimulation to the 867 area code. In its August 14 decision (which we reported on here), the Commission ordered Iristel to reduce its long-distance interexchange (IX) termination rate for calls to the 867 numbering plan area (NPA) in northern Canada from $0.038 per minute to $0.0098125. The new rate was to apply on an interim basis, and was to become… Continue Reading

Cable / Telecom News

Telecom Summit pumps 5G ecosystem panel

MARKHAM, Ont. — The Canadian Telecom Summit today provided more details about who’s participating in the “5G Eco-system” panel discussion happening November 18 as part of this year’s virtual edition of the annual summit. With the full title “The 5G Eco-System: Enabling Value and Developing Revenue Streams”, the panel discussion will be moderated by Eric Smith, senior vice-president of the Canadian Wireless Telecommunications Association (CWTA). Scheduled to take place from 11:45 a.m. to 12:45 p.m. ET on Wednesday, November 18, the panel participants include: Kevin Riley, chief technology officer and executive vice-president of advanced research and development at Ribbon Communications Milan… Continue Reading

Cable / Telecom News

COMMENTARY: More networks are a good thing

By Len Katz THE WORDS IN THAT headline came from a senior executive at a wireless conference almost a decade ago as he commented on the Joint Network and Spectrum Sharing Agreement that saw Bell Canada and Telus carve up the build-out of one national wireless high speed digital network to compete with Rogers. Telus trumpeted the agreement saying it allowed for an accelerated buildout. It also resulted in one less national infrastructure network in Canada. So did the benefit outweigh the cost? ISED (then Industry Canada) repeatedly approved the applications to extend the Sharing Agreements during subsequent spectrum auctions Continue Reading

Cable / Telecom News

Telus Ventures invests in customer service AI

VANCOUVER, NEW YORK and TEL AVIV — Telus Ventures today announced it has invested in Tel Aviv-based TechSee, a developer of visual assistance artificial intelligence technology. TechSee says it has raised US$30 million in a Series C equity investment round co-led by Telus Ventures, OurCrowd and Salesforce Ventures, with participation from Scale Venture Partners and Planven Entrepreneur Ventures. Individual company investment amounts were not disclosed in the TechSee press release. In an email, a Telus spokesperson said the company’s investment is designed “to help advance the transformation of customer service by bringing more AI and AR (augmented reality) to the… Continue Reading

OTT

Firstlight Media hires new execs

TORONTO — Toronto’s Firstlight Media, a provider of cloud-based OTT infrastructure to streaming service operators, today announced it is adding three executives to its sales and business development team. Bal O’Neil (above, centre) has joined the company as vice-president of solutions engineering, Eric Goldstein (left) will serve as Firstlight Media’s head of business development, and John Ferrandino (right) is the company’s new head of sales. All three will be responsible for delivering partner and client solutions for video service providers. O’Neil most recently served as vice-president of solutions delivery for Evergent Canada. Previously, she spent more than a dozen years with… Continue Reading

Radio / Television News

Licence renewal: Bell misused community TV funding for “self-serving practices,” CRTC rules

Must pay nearly $18 million to production funds By Steve Faguy MONTREAL — Bell Canada “misallocated” millions of dollars of funding for Canadian programming and failed to meet its obligations to community television programming by using much of its required funding for community TV on shows that clearly furthered Bell Media’s commercial interests, the CRTC announced in a lengthy (26,632-word) decision rendered on Thursday. The performance of Bell’s community television was reviewed as part of its Fibe TV licence renewal, the company’s IPTV network in Ontario, Quebec and Atlantic Canada, and as a result of the violations, Bell has been directed… Continue Reading

Cable / Telecom News

Telus launches mental health app for frontline workers

TORONTO — Telus announced today the launch of Espri by Telus Health, a new mobile app that provides mental health and wellness resources to support the needs of Canadian healthcare workers and first responders. “By providing timely access to effective mental health resources through Espri by Telus Health, we are able to offer critical support to our essential frontline workers, first responders and clinicians, in turn, enabling them to keep all Canadians safe and well, today and well into the future. To our frontline workers, thank you for all that you do to keep us safe and healthy, particularly during… Continue Reading