Telus announced Wednesday it will invest more than $10 billion to expand and improve its network infrastructure and operations across Quebec over the next five years.
This follows similar Telus announcements on Monday about its planned investments in British Columbia and Alberta through 2028.
As part of its investment in Quebec, Telus said in a press release it is collaborating with the government of Quebec and the CRTC through two separate grant programs to expand its 5G network to isolated and rural communities and road sections in the regions of Eastern…
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Telus announced Monday it will invest $17 billion in British Columbia and more than $16 billion in Alberta to significantly expand and improve its network infrastructure and operations across those two provinces over the next five years.
These investments are part of the Vancouver-based telecom’s larger commitment to deploy $73 billion across Canada by 2028 to develop infrastructure, improve sustainability and advance its network technology, it said.
Part of its investment in the two provinces through 2028 will go toward enhancing its 5G network with open radio access network (ORAN)…
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By Ahmad Hathout
Telus is the last of the three largest telecoms to report Thursday a higher rate of customer turnover in its mobile wireless business.
The Vancouver-based telecom pointed to aggressive retail pricing in the second half of 2023 that seeped into the first quarter as having an outsized impact on the defection rate this quarter, which was up to 1.13 per cent compared to the 0.9 per cent it held in the same period last year.
Telus prides itself on its low churn, as for years it held the distinction of being able to tout a sub-1 per cent rate…
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By Ahmad Hathout
Telus said the CRTC must pony up if it requires the telco to build a new network to keep landline customers in certain remote communities of British Columbia connected – even though there are alternative service providers in those areas.
Earlier this year, the Vancouver-based company was forced by the CRTC to explain what was going on with home telephone services in those BC communities after it proposed to disconnect the services. Telus explained that those services are based on decades-old wireless technology known as the SR500 system that uses the 3.5 GHz spectrum, which…
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Telus announced Tuesday its acquisition of Vumetric Cybersecurity, a Toronto-headquartered cybersecurity provider that specializes in advanced penetration testing designed to identify cyber vulnerabilities and threats to companies across North America.
Through the integration of Vumetric’s specialized digital platform, Telus is enhancing its security services portfolio, which includes advisory services, cloud security, network security and cyber defence, a Telus press release says.
“Fully integrated with major cloud platforms, Vumetric’s platform delivers a cutting-edge, client-centric approach to cybersecurity testing,” the release reads. “This solution simplifies penetration testing complexities and enables businesses to proactively strengthen their…
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Telus announced Wednesday its strategic investment arm, Telus Ventures, has been rebranded as Telus Global Ventures, as the company aims to position itself as a global leader seeking new investment opportunities in global markets.
“As one of the world’s most active corporate venture capital funds, TELUS Global Ventures has invested in more than 150 companies that are poised for significant growth and market transformation, spanning across 10 countries and five continents,” says a Telus press release announcing the fund’s rebranding.
In 2023, Telus Global Ventures participated in 30 venture deals and invested more…
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Telus announced Monday it has introduced a new generative AI (GenAI)-powered customer support tool for Telus.com, one of the first customer-accessible GenAI solutions from a Canadian organization, it says.
“Powered by Fuel iX and Microsoft OpenAI Service, the GenAI customer support tool offers fast, easy and intuitive responses to customer queries, providing a more convenient and seamless digital experience,” a Telus press release says.
Fuel iX is an enterprise-grade AI engine designed by Telus International and WillowTree, a digital product provider acquired by Telus International…
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Telus announced Wednesday its 19th annual Telus Days of Giving, the Vancouver-based telecom’s month-long initiative rallying its employees, retirees and partners around the world to volunteer and give back to their local communities.
“From cleaning local shorelines and parks, donating blood, planting trees, recycling old mobile devices, or volunteering at neighbourhood food banks, TELUS Days of Giving enables team members, their families, customers and retirees to foster deeper connections with each other while helping make a meaningful difference in their own backyard,” reads a Telus press release.
Driven by its…
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By Ahmad Hathout
Bell’s joint request of the CRTC to permanently block the three largest telecommunications companies from accessing its bundled fibre facilities is an attempt to nullify the competitive impact of the interim access regime, Rogers and Telus argued earlier this month.
The country’s largest telco partnered with wholesale competitors to ask the regulator in a procedural request to clarify that the Big 3 are ineligible to access the bundled middle- and last-mile facilities of Bell and Telus before the May 7 deadline to implement the interim regime in Quebec and Ontario. The CRTC did not explicitly…
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Quebecor said it will rethink pricing strategy as a result
By Ahmad Hathout
Quebecor will need to accept Telus’s rate to connect to its wireless network, the CRTC ruled Monday, eliciting a scathing response from the Montreal company that included a promise to reconsider its low-cost pricing and suspend the launch of certain plans in Manitoba.
Telus and Quebecor could not come to an agreement on the price-per-gigabyte component of that access, so they each presented their respective prices and asked the CRTC to make that determination via final offer arbitration.
While it said both offers would allow Quebecor’s mobile virtual network…
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