TORONTO — Marketing and research association thinktv announced today its vice-president of media insights, Kathy Gardner (above), is retiring effective Feb. 4 after a 38-year career in the media industry.
“It has been a privilege to work alongside Kathy, and on behalf of the board, I would like to express our heartfelt appreciation for her numerous contributions,” said Alan Dark, chairperson of thinktv’s board of directors, in a press release announcing Gardner’s retirement.
Gardner “has been instrumental in thinktv’s success over the last six years. Kathy’s unique expertise and her compassionate leadership have benefited us all immensely,” reads the press release,…
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TORONTO — Rogers Communications announced late this afternoon Tony Staffieri (above) has been appointed as the company’s president and CEO, effective immediately.
Staffieri’s appointment follows a months-long period of turmoil at the company last fall during which board chair Edward Rogers sought to remove previous CEO Joe Natale, who eventually left the company in mid-November. At the time, Staffieri was appointed interim president and CEO.
Previously, Staffieri was Rogers’s chief financial officer until his abrupt departure at the end of September, before the power struggle at the company became public knowledge.
A press release today from Rogers says…
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GATINEAU – Revenue from Canadian broadcasting services declined 6.6% to $15.8 billion in 2019-2020 compared to 2018-2019, the CRTC says.
This is highlighted in the broadcasting portion of the CRTC’s Communications Market Report (CMR; formally the Communications Monitoring Report), released last month, which covers the broadcast year spanning from Sept. 1, 2019, to Aug. 31, 2020, and as such includes around six months of the Covid-19 pandemic.
The $15.8 billion in revenue does not include revenues from Internet-based services, known as over-the-top services (OTT), operating under the CRTC’s digital media exemption order.
Over half of the revenues were generated by broadcasting distribution…
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GATINEAU – Total revenue for Canada’s telecommunications sector was $53.4 billion in 2020, a decrease of 1.4% compared to 2019, the CRTC says.
This is according to the telecom portion of the CRTC’s Communications Market Report (CMR; formally the Communications Monitoring Report), released last month.
The report features data from 2020, during which the Covid-19 pandemic began, non-essential travel was curtailed and many Canadians ended up working from home. During this time, there were higher volumes of wireline voice calling, significantly increased Internet data usage and decreased mobile roaming, the report explains.
The 1.4% total revenue decrease for telecommunications in 2020 is…
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OTTAWA – Fraudulent calls continue to be an issue for Canadians despite the recent implementation of measures to try to combat them.
In April of this year, the CRTC directed telecommunications service providers (TSPs) to implement STIR/SHAKEN (Secure Telephony Identity Revisited/Signature-based Handling of Asserted information using toKENs), which is intended to combat caller ID spoofing, by Nov. 30 as a condition of providing telecommunication services.
As of Nov. 30, TSPs are expected to “certify whether a caller’s identity can be trusted by verifying the caller ID information for Internet Protocol-based voice calls,” a CRTC press release explains. The…
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Rogers and Fido see largest increases
OTTAWA – The Commission for Complaints for Telecom-television Services (CCTS) accepted 17,003 consumer complaints in the past year – a 9% increase compared to the previous year, according to its annual report released today.
The annual report covers the period from Aug. 1, 2020, to July 31, 2021. In this timeframe, CCTS concluded 17,506 complaints, a 10% increase from last year (this includes complaints received before Aug. 1, 2020, which were concluded during the year covered by today’s report.)
The concluded complaints raised over 42,000 issues. The top issues were billing (16,304), contract dispute (13,147), service…
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TORONTO – Rogers Communications announced today Robert Dépatie (above) will be the president and chief operating officer of the company’s new home and business division as of Dec. 6.
Dépatie has “nearly 20 years of executive leadership in telecom and media experience, including four years as a member of the RCI Board of Directors,” a press release says. He was previously president and CEO of Quebecor and Quebecor Media as well as spending 10 years as president and CEO of Vidéotron Itée.
“I am thrilled to welcome Robert to our leadership team,” said Tony Staffieri, interim president and CEO of Rogers,…
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TPIA providers say they’ve had to make tough financial decisions to stem the bleeding
By Ahmad Hathout
OTTAWA – Canada’s large telecommunications companies are claiming third party internet service providers have never had it better with the interim bulk internet purchase rates the CRTC made permanent in May.
The telecoms were responding to petitions to the federal government to overturn the May decision filed by large independent internet service provider TekSavvy, ISP National Capital FreeNet, and the Competitive Network Operators of Canada (CNOC), an organization representing smaller telecoms who lease network space from the larger carriers. In the decision, the regulator said it…
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Telecoms have said this would impact the value of the 5G frequencies
By Ahmad Hathout
Innovation Canada said last week it will stick with its proposal to place restrictions on the use of the 3.5 GHz spectrum in areas surrounding 26 major airports, which some of Canada’s telecoms want to deploy 5G wireless networks.
The exclusion areas are intended to prevent interference with aircraft altimeters, which use radio signals to guide the airplane to the runway.
The large telecoms, including Bell, Rogers and Telus, said Innovation Canada did not indicate before the 3.5 GHz auction in June that the department would prevent…
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TORONTO – Accusations of unfair conduct, cautious optimism and a Ben Affleck meme – the Canadian Telecom Summit’s regulatory blockbuster panel, held Tuesday, had it all.
The panel (pictured above left to right) was moderated by Globe and Mail reporter Alexandra Posadzki, and featured Ceri Howes, head of regulatory at Opensignal, Dennis Béland, vice-president of regulatory affairs, telecommunications at Quebecor, Geoff White, executive director of Competitive Network Operators of Canada (CNOC), Paul Beaudry, vice-president of regulatory affairs at Cogeco, Ted Woodhead, senior vice-president of regulatory at Rogers Communications, Samer Bishay, CEO of Iristel and Stephen Schmidt, vice-president of telecom policy…
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