TORONTO – Today, Rogers Communications will start bringing its products right to its customers.
Rogers Pro On-the-Go is a new, personalized retail service which aims to make buying a wireless device more convenient, and easy. Within hours of ordering, a connected solutions pro will meet a customer at their time and location of choice, with their device, and will set it up for them based on their preferences.
Launching first with phones and to current Rogers wireless customers in the GTA, Rogers Pro On-the-Go brings “the store to your door,” all at no extra cost, says the press release.
This should be…
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KELOWNA — Rogers said Thursday it will open a new customer solution centre in Kelowna, BC, next year, which will create initially 350 new high-quality jobs in the local market and will handle roughly one million Rogers and Fido customer interactions each year.
“Our centres play a vital role in our customers’ experience, and we’re pleased to add 350 new team members to serve our customers across Canada,” said Eric Agius, senior vice-president of customer care at Rogers Communications, in a news release. “We’re proud to grow our presence in the province and tap into the incredible Okanagan workforce.”
The…
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ATLANTA – Tech trade-in company Phobio announced this week former Rogers Communications EVP Raj Doshi will join the organization as an executive consultant as the company continues to push into Canada.
Doshi (right) left his position as EVP 5G and wireless in May after 30 years with Rogers and his joining Phobio comes on the heels of SaskTel selecting the company’s omni-channel trade-in software platform for its corporate and dealer retailer locations. Phobio already supports trade-in programs at Vidéotron, Loblaws, Staples, and Apple.
Phobio enables the buyback and recapture of smartphones, tablets, computers, accessories, and any…
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MONTREAL, TORONTO and VANCOUVER — Bell, Rogers and Telus all announced Thursday they have each signed reciprocal roaming agreements with AT&T to provide their respective business customers with seamless access to AT&T’s LTE-M network throughout the United States.
In the case of each agreement, a Bell, Rogers or Telus customer will be able to roam on AT&T’s LTE-M network across the US, and AT&T customers in turn will be able to roam on the LTE-M networks operated in Canada by Bell, Rogers and Telus.
In three separate announcements, the Big Three carriers all touted their LTE-M networks as the ideal platform…
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AACHEN, GERMANY and TORONTO — Rogers Communications has been named the “Best in Test” wireless carrier in Canada by P3, an international leader in benchmarking mobile networks. According to the most recent P3 Mobile Benchmark Canada report, Rogers was the highest-ranking Canadian operator for both voice and data services. Bell ranked second overall, followed by Telus.
Measurements for the P3 Mobile Benchmark Canada study were conducted between May 6 and July 15, 2019. P3 tested and measured performance on the networks operated by Bell, Freedom, Rogers, Telus and Videotron, using smartphones for voice and data services in metropolitan and…
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TORONTO — The puck will drop on the sixth season of Rogers Hometown Hockey on October 6, when the Winnipeg Jets will face off against the Islanders in New York, with Sportsnet favourites Ron MacLean and Tara Slone hosting the show from Halton Hills, Ont.
The Rogers Hometown Hockey Tour presented by Scotiabank and Hyundai will get underway the first weekend of the 2019/2020 NHL season, with the free weekly festival kicking off October 5. Starting in Halton Hills, Ont., the Rogers Hometown Hockey Tour this season will make stops in 25 communities across the country to celebrate the local…
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TORONTO — Rogers announced it is the first national carrier to allow smartphone customers to finance the entire cost of their devices, by extending its financing options to include taxes on phones.
With its new device financing option, Rogers is letting customers get every phone for $0 down with 0% interest and no taxes paid upfront.
In July, Rogers announced its Edge Financing options that allowed customers to get the latest smartphones such as the Samsung Note 10 and iPhone XS at $0 down, 0% interest, with the retail price of the device paid through equal monthly payments over 24 months….
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23 jobs cut
MONTREAL — As Breakfast Television is celebrating its 30th anniversary in Toronto, Rogers Media is making cuts elsewhere, including cancelling its Montreal morning show entirely, and having some content at its Vancouver and Calgary shows sourced out of Toronto.
Staff in Montreal were informed after Thursday's broadcast that it would be their last. Eight jobs were eliminated by the cancellation in Montreal, leaving 41 people employed in Montreal between CityNews, OMNI and sales. Four jobs have been cut in Vancouver and 11 in Calgary.
"This decision was very difficult, but at the end of the day, the show…
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TORONTO – TeraGo announced Wednesday morning that it has hired a new VP whose goal will be to accelerate the company’s efforts to commercialize 5G fixed wireless commercial services in Canada utilizing 5G mmWave spectrum.
Irv Witte, who has over 20 years of experience in wireless communications, most recently with Rogers, has been hired as vice-president of 5G at TeraGo. Witte was most recently involved in Rogers’ 600 MHz auction and in network product management. He also oversaw the initial launch of the chatr wireless brand, and has B2B experience when he was VP of Rogers Wireless business marketing.
“As…
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MONCTON – Rogers announced Wednesday its IPTV service, Ignite TV, is now available across New Brunswick, in English and French.
Initially an English-only service in Canada, Rogers customers can now search for their favourite content and navigate the platform in both French and English using their voice, says the company, saying it has been uniquely designed for the region as more than 500 employees across the province helped Rogers perfect voice technology in both northern and southern Acadian accents.
“We’re excited to bring Ignite TV to our New Brunswick customers in the language of their choice,” said Eric Bruno, SVP 5G,…
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