TORONTO — Rogers Communications today announced a series of steps to support its customers and communities during the evolving COVID-19 pandemic.
Rogers Ignite TV and Digital TV customers now have free access to a rotating selection of channels until April 30. This includes popular content for the whole family, since we are going to be spending a lot of time together for the foreseeable future, as well as news channels to stay informed.
Disney, Disney Jr., Family Channel, Family Jr., YTV, Treehouse, Teletoon, ABC Spark, FX, CP24, CTV News Channel, CBC News Network, New Tang Dynasty, TV Asia are all available…
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VANCOUVER – Rogers Communications announced today its personalized retail service Pro On-the-Go is now available to existing and new Rogers customers in Greater Vancouver (see coverage area above).
Rogers Pro On-the-Go is a customer service effort which delivers the store to customers’ doors. Within hours of ordering a device, a Rogers pro will meet a customer at a preferred time and location with their new device and set it up based on their preferences. The Rogers employee can then walk a customer through plan options, transfer applications, sync contacts, explain its features and offer popular accessories like cases, headsets and…
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TORONTO – Rogers Communications today announced 5G service is available to its customers on the Samsung Galaxy S20 5G series, Canada’s first 5G smartphone.
As of Friday, Rogers Infinite customers and business customers with unlimited plans can access 5G services, where available, on the new Samsung smartphone. Rogers recently announced it has begun rolling out Canada’s first 5G network in downtown Vancouver, Toronto, Ottawa and Montreal, with 20 more markets to come this year.
“This is the beginning of 5G and as it evolves, it will deliver more capabilities including speed, latency and capacity. Rogers Infinite and unlimited business data…
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By Denis Carmel
GATINEAU – Until now the CRTC regime in place to compensate owners of conventional TV signals distributed by cable companies outside of their markets seem to work fairly well.
Terrestrial BDUs offer distant signals for ‘time shifting’ purposes. It allows subscribers to watch popular shows at a different time by watching a station in a different time zone. Since local stations are losing advertising money (advertisers only pay for local viewership) a compensation regime was put in place.
To distribute such signal, the cable company needs consent from and provide compensation to the owners of conventional television stations. Before…
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And, MVNOs won’t help
By Ahmad Hathout
GATINEAU – The CRTC’s last mandate for the wireless industry – low-cost data-only plans which originally stood in lieu of a regulatory regime for mobile virtual network operators – have not been popular with customers, Rogers executives told the CRTC today.
“A substantially bigger package of data without voice and text is not as appealing” as less data with talk and text, David Watt, Rogers’ senior vice-president of regulatory affairs, said Wednesday in front of CRTC commissioners reviewing the wireless industry.
“I think we had thought low-cost data-only appeal to people who use a fair…
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TORONTO — Rogers Media revealed Friday its spring lineup of new and returning series for its FX, FXX and Citytv channels, with the season kicking off February 24.
New to FX and FX Now is limited series Mrs. America, starring Cate Blanchett as conservative firebrand Phyllis Schlafly who transports viewers to the frontlines of the fight over equal rights through the women who lived through it. Mrs. America premieres on FX on Wednesday, April 15 at 10 p.m.
Also new to FX this spring is the sci-fi thriller miniseries Devs, from Alex Garland (Ex Machina), which follows a young software engineer…
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CHATHAM, Ont. – Independent ISP TekSavvy Solutions has asked the Competition Bureau to investigate what it says is a pattern of anti-competitive activities in wholesale and retail markets for Internet services on the part of Bell Canada and Rogers Communications.
The official complaint to the Bureau says Bell and Rogers’ wholesale divisions drove up competitors’ costs, while the big incumbent operators’ retail divisions targeted those competitors with “fighting brand” retail prices below their wholesale costs – which Bell and Rogers wrongfully inflated, reads the TekSavvy press release.
The complaint says that Bell and Rogers’ “wholesale rate manipulation resulted in higher…
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TORONTO — The zone-ify app, which delivers short-form streaming video content to TVs is now available to Rogers Ignite TV customers. Rogers is the first Canadian TV service provider to integrate the multi-channel video service on its platform.
Developed by Toronto’s Zone-tv, the app is a free, ad-supported service that features one- to two-minute videos from popular brands such as Bon Appetit, Wired, Vanity Fair and Vogue.
Zone-ify delivers 13 linear-like channels that are personalized based on stories viewers love and uses artificial intelligence and curated content to deliver unique and engaging online videos, says the news release. Twelve…
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TORONTO – Rogers Communications’ Fido brand this week launched the Fido Payment Program, which allows customers to spread the cost of a new phone or tablet over 24 equal monthly payments at 0% interest.
Rogers launched similar payment programs for devices last year, but only on its primary brand. This is the next step to phasing out device subsidies for its city brand. While most devices will not require a down-payment, some higher end devices may require one.
The monthly service fee and the cost of the device are shown separately on the bill, and at the end of the payment…
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TORONTO – Two long-term senior Rogers Communications executives have announced they are moving on from the company this year.
Senior vice-president, communications Terrie Tweddle announced this week she will be leaving at the end of the month, and senior vice-president regulatory David Watt will be retiring from the company in May.
Tweddle (left) has been with Rogers for more than a decade, having been hired under former CEO Nadir Mohamed, and Watt (right) has been for Rogers for 25 years, coming to the company when it purchased control of Canada’s first long distance provider Unitel. He has spent more than 35…
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