By Ahmad Hathout
The Shaw Rocket Fund is asking the CRTC to rule that Rogers must continue funding the Certified Independent Production Fund (CIPF) through to the next licence renewal period or hold a public consultation on its intention to cut off payments at the end of this month.
The fund, which bankrolls children’s programming, has been receiving $2.2 million in tangible benefits spread over seven years (around $300,000 annually) from the cable giant as a condition of its purchase of Shaw’s broadcasting assets, which was approved by the CRTC in 2022. At issue is the approximately $4.7…
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The CRTC wants answers from Bell and Rogers about recently reported incidents of misrouted calls and overheard conversations of phone customers in the Niagara Region.
An August 5 letter from the CRTC to the two telecom providers is in response to incidents reported in late July by organizations such as the City of Niagara Falls, which posted on X July 25 that phone lines at its city hall were experiencing issues that, in its case, appeared to be affecting Niagara Regional Broadband Network (NRBN) enterprise voice customers making or receiving…
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In a decision dated July 23, the Canada Industrial Relations Board has given final approval to an application by the Metro Cable TV Maintenance and Service Employees’ Association to expand its existing bargaining unit for Rogers technicians in Ontario to include additional or renamed job positions at several locations.
Now included in the bargaining unit description are full-time fibre technicians, construction technicians and fibre/construction technicians working at or from Rogers’s Richmond Hill locations at 234 and 244 Newkirk Road, in addition to several other locations including 853, 855 and 857 York Mills Road and 10…
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Rogers announced Wednesday it is rolling out WiFi 7 to customers in Quebec with Rogers 5G Home Internet.
“This launch brings next generation connectivity and reliable WiFi on Canada’s largest and most reliable 5G network,” Rogers said in a press release.
This follows its introduction of WiFi 7 to Rogers Xfinity customers in Calgary in June and in Atlantic Canada last week. The Toronto-headquartered cable giant has previously said Rogers Xfinity will roll out WiFi 7 to the rest of Canada this year.
“Canadians deserve the best connectivity…
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By Linda Stuart
Bell and Rogers announced Tuesday they have signed an agreement to distribute each other’s specialty channels across their respective Bell Fibe TV and Rogers Xfinity platforms.
Under the agreement, Bell is bringing Rogers Sports and Media’s HGTV, Food Network, Discovery, Magnolia Network and Investigation Discovery to its Bell Fibe TV, Fibe TV app and Bell Satellite TV subscribers. Those customers will also continue to have access to Bravo. Bell is currently providing these new channel offerings to customers in free preview as of July 29, it said.
In addition,…
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Rogers and the United Steelworkers union (USW) Local 1944 have resumed negotiations on a new collective agreement for 25 Rogers technicians who are currently on strike in Abbotsford, B.C.
Following accusations by the USW earlier this month that Rogers was refusing to return to the bargaining table, the USW issued a press release Monday saying talks were set to begin again.
A Rogers spokesperson confirmed to Cartt on Wednesday afternoon that the two sides resumed bargaining on Tuesday, with discussions carrying over into Wednesday.
A sticking point for the striking…
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By Ahmad Hathout
Rogers president and CEO Tony Staffieri said Wednesday that the company’s spending on networks is now at risk if the federal government doesn’t rescind a CRTC decision mandating that the three largest telecommunications companies be allowed to ride on the networks of others.
Last month, the CRTC turned away applications, including from Rogers, that asked the regulator to reconsider allowing Rogers, Bell and Telus – the “Big 3” – to use the wholesale internet regime because of the claimed negative impact on investments and on smaller service providers who, they say, will be crushed by…
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By Linda Stuart
Following a Globe and Mail story published July 11 that was further reported on by online publication iPhone in Canada, Rogers has told Cartt that it has made changes to its “vendor mix” when it comes to outsourcing some of its customer service roles to third-party companies.
Rogers provided a statement July 17 to Cartt in response to questions about the Globe report that Rogers had ended its contract with Foundever, a Luxembourg-headquartered company that had reportedly been providing Canada-based customer service personnel for Rogers until recently.
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Rogers last week filed with the CRTC proposed new tariff pages for new internet service speeds it is introducing to retail customers while also proposing to destandardize a number of service speeds that it no longer offers to new retail users.
The cable giant’s tariff change request is being made in accordance with the CRTC’s speed match rules whereby a provider introducing new service speed packages to retail customers must make those same speeds available to third-party providers or wholesale customers.
Rogers said in its Tariff Notice 86 (dated July 15 and posted on the…
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By Linda Stuart
Rogers announced Tuesday the launch of a beta trial of Rogers Satellite, a new satellite-to-mobile text messaging service that all Canadians can participate in at no cost.
“With Rogers Satellite, Rogers now covers over 5.4 million square kilometers — that’s over 2.5 times more than any other Canadian wireless service provider,” reads a Rogers press release.
Starting July 15, all Canadians on any mobile carrier can sign up for the Rogers Satellite beta trial for free. Participants must have a compatible smartphone and unlimited messaging plan….
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