CALGARY and TORONTO – Shaw Communications announced late Wednesday it has agreed to purchase Wind Mobile.
After spending a number of years contemplating wireless, buying spectrum and then starting to build, then stopping and finally divesting its spectrum earlier this year (which it will now re-take ownership of with this deal), Shaw Communications will be the seventh Canadian communications carrier offering a quad-play of TV, internet, home phone and wireless (in its larger Alberta and B.C. centres, that is).
(Officially, Shaw has agreed to acquire a 100% interest in Mid-Bowline Group Corp. and…
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TORONTO – Rogers is rolling out new leapfrog cybersecurity solutions that it says will help Canadian businesses to detect and prevent against global cyber-attacks.
In partnership with Chicago-based information security company Trustwave, Rogers is offering services such as real-time monitoring of security events within a businesses' network infrastructure; cybersecurity diagnostic tools for proactive scanning and security testing to identify network security weaknesses and solutions ahead of a breach; and dedicated security teams that will help customers to comply with laws governing data protection and to maintain their network infrastructure.
"Cybersecurity is the number one concern for Canadian businesses of all sizes,…
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TORONTO – Telus will join the increasing number of data centre providers in Canada offering hybrid cloud services that connect applications in corporate-owned or hosted private clouds or infrastructure, to public clouds.
The Vancouver-based telecommunications company said last week the new hybrid cloud service – to launch early next year – will allow organizations to shift workloads including virtual machines, operating systems, data, and applications between their private clouds (usually applications that need high security) and public clouds (applications that are under development or are less mission-critical).
"It's going to provide the ability to move workloads between these environments…
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TORONTO – Rogers customers no longer need to wait on hold to change their plan or ask a question now that the Toronto-based telecom is offering customer service via Facebook Messenger.
By messaging Rogers on Messenger from their mobile or desktop, customers may create a continuous chat where they can respond at their convenience and keep track of the conversation, just like they would with their friends. The service is available on all consumer products between 7:00 AM and midnight daily starting immediately.
The idea was born out of a meeting between Rogers president and CEO Guy Laurence and Facebook COO…
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TORONTO – CBC/Radio-Canada has added to CBC Sports executive director Greg Stremlaw’s responsibilities, naming him general manager and chef de mission for its coverage of the Rio 2016 Olympic Games.
Stremlaw (pictured) joined CBC Sports in September. As GM and chef de mission, he will continue to work closely with key stakeholders to ensure CBC/Radio-Canada’s coverage of the Olympic Games achieves the collective goal of bringing the country together through the unifying power inherent in sport, reads Friday’s announcement. Stakeholders include broadcast partners Bell and Rogers, Canada’s national sport organizations, the Canadian Olympic and Paralympic Committees, and Own the Podium.
“Having…
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TORONTO – Long-time Rogers exec David Purdy has been named as Vice Media’s new chief international growth officer.
Purdy, who played a key role in the recent multiplatform partnership between Vice and Rogers, will work between Toronto and New York developing that partnership and growing other partnerships around the world to distribute Vice’s programming across linear, mobile, and OTT.
At Rogers, where he was most recently SVP for content and video product management, Purdy (pictured) helped to launch several Canadian linear channels, brought more than 100 international channels into the Canadian market, and led the launch of numerous new content products and…
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TORONTO – After nearly 21 years with Rogers Communications, Jan Innes’ final day as VP provincial and municipal government relations, was December 4th.
For those of us who have covered the company for a long time, we know Jan as the smart, affable communications pro who expertly handled one of the toughest jobs in the field for over a decade: managing public relations for the company’s visionary, sometimes-mercurial, founder and CEO, the late Ted Rogers.
“I just thought I have been at one place for an awfully long time, have had just a terrific career at Rogers – and I believe…
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GATINEAU – A number of Canada’s Internet service providers are telling the CRTC that Bell Canada’s appeal for more restricted access to disaggregated wholesale fibre Internet access services is self-serving and in fact would lead to less competition in the market.
Bell is asking the Commission to review and vary certain provisions related to disaggregated broadband service (DBS) in Telecom Regulatory Policy 2015-326. The company has also filed an appeal of the decision to cabinet, as Cartt.ca first reported in October.
In its R&V, Bell argues that the Commission needs to add three conditions for granting access…
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OTTAWA – While Canadians complained less about their wireless services last year, the number of Internet-related grievances jumped by 52%, the Commissioner for Complaints for Telecommunications Services (CCTS) said Wednesday in its annual report.
The report, Making The Tough Calls, showed that the CCTS received 9,988 customer complaints in 2014-15, down 12% from 11,340 in 2013-14, and maintained an 87% resolution rate. Wireless services complaints once again topped the list with 52.9% of all complaints, followed by 26.1% for Internet, 18.2% for local telephone service and 2.8% for long distance.
“For the second year in a row, complaints declined somewhat”,…
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QUEBEC CITY – Rogers Communications has extended its mobile wireless service agreement with the Government of Quebec for up to 10 years under a new agreement with the Centre de services partagés du Quebec (CSPQ).
The company said Wednesday that it will continue to provide the provincial government with wireless technologies, including voice and data services as well as the connectivity for Internet of Things (IoT) solutions at the provincial and municipal levels.
"Employees are looking for flexible ways to work, and we are eager to collaborate with the Government of Quebec to implement wireless solutions to meet this need," said…
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