TORONTO – Rogers said Thursday that it is reducing the price of data on certain 5G plans.
The largest cable company in the country said that its $85 per month 5G plan will now include double the data from 25 to 50 GB, effectively reducing the price of the price per gigabyte by 50 per cent.
Customers who buy Rogers wireline services can also now get the company’s starter 5G plan for 35 per cent cheaper than its previous 5G entry plan. The company said it can now offer bundled services in nearly 70 per cent of Canadian households following its…
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By Connie Thiessen
Rogers Sports and Media has made changes to its radio and television management structure that see Amber LeBlanc promoted to a national programming role, expanded duties for OMNI and CityNews Director Amar Sodhi, and CityNews Vancouver Director Charmaine de Silva part ways with the company.
The changes come as Dave Budge, vice president of news and information, retires after a decade with Rogers Sports and Media and five in broadcast news. Prior to his retirement last month, both radio and television news reported to Budge.
The company has now reorganized its TV and radio news operations separately with a…
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By Ahmad Hathout
TORONTO – Rogers CEO Tony Staffieri said Wednesday that the company is partnering with SpaceX to use Starlink satellites to provide connectivity to cell phones on the ground.
The satellite-to-mobile technology will provide text, voice and data compatibility to connect remote parts of the country not reached by the company’s terrestrial networks.
“As the country’s biggest investor in 5G spectrum with Canada’s largest 5G network, Rogers is proud to work with SpaceX to expand wireless coverage across all of Canada, from coast to coast, to keep Canadians connected and safe,” Rogers CEO Tony Staffieri said in a press release. “In the future, these…
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By Ahmad Hathout
TORONTO – Rogers CEO Tony Staffieri said Wednesday that the company’s side agreements with Videotron that are part of its deal to acquire Shaw are “not much different” than existing ones it has in place for other competitors.
The cable giant committed to providing favourable wholesale internet access and roaming deals to the Montreal-based company, which acquired Shaw’s Freedom in the deal, to appease regulators and allay fears that the combination would diminish competition.
But over the last several months, questions were raised by competitors as to the nature of the deals and whether they would significantly advantage Videotron…
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TORONTO – Rogers announced Thursday that former Innovation Minister Navdeep Bains will be the chief corporate affairs officer after the company closed its acquisition of Shaw earlier this month.
Bains will lead public policy and environmental, social and governance efforts for the company, “with a focus on Canada’s digital economy, access for low-income families and action on climate change,” according to a press release.
The former minister, who retired from politics in 2021, was recently vice chair of global investment banking at CIBC.
The shakeup of the company will also see Ted Woodhead, chief regulatory and government affairs officer,…
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TORONTO – Rogers said Monday that it is bringing Shaw’s foreign outsourced customer service jobs back to Canada.
The company said this involves “hundreds” of jobs, which will now be based in British Columbia, Alberta and Manitoba. It said it has already started the transition and expects to be completed by the third quarter this year.
The company said it made a commitment in 2020 to have a fully Canadian-based customer service team. That year, it transitioned 150 Rogers customer service jobs from overseas, completing its own repatriation.
“As a proud Canadian company, we’re committed to investing in Canada,”…
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By Ahmad Hathout
MONTREAL – Cogeco CEO Philippe Jette said Friday that wireless service providers are in a better position to focus on negotiating mobile virtual network operator deals with the conclusion of Rogers’s acquisition of Shaw.
“It provides more predictability throughout the industry now that this transaction is over and we know what to expect of it,” Jette said on the company’s second-quarter conference call Friday morning.
“I think now every player is at a better place with the conclusion of the transaction and getting ready for the next steps negotiating partnerships and rates,” he added.
Earlier this month, Rogers and Videotron Continue Reading
TORONTO – Rogers said Monday night it has entered into an agreement to acquire the Canadian operations of BAI Communications, which has the exclusive rights to build the Toronto Transit Commission’s wireless network.
Rogers said it will leverage the acquisition, expected to close in the next two weeks, to increase capability of the 3G and 4G network and accelerate the deployment of 5G connectivity within two years and push to get 911 services across more of the underground system.
“Today, TTC users with any mobile provider can call 911 only where the cellular network exists – on station platforms, concourses, and…
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By Ahmad Hathout
OTTAWA – A six-month period of complaints collected by the watchdog Commission for Complaints for Telecom-Television Services between August and January has revealed consumer complaints increased 12 per cent, with wireless being the most-complained about sector and Rogers taking the top spot for the first time following its major network outage last summer.
The Tuesday report tallied 13,962 issues with wireless leading the way with nearly 55 per cent of all issues at 7,616, down 0.9 per cent from the previous six-month period. Internet issues were second with 3,663, down 15.1 per cent; television issues were next with…
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By Ahmad Hathout
OTTAWA – Investment firm Globalive is asking the CRTC to review the rates charged by the incumbents for wholesale domestic roaming and to investigate Rogers’s proposed favourable pricing to Videotron as a condition of buying Shaw.
The Toronto firm, which was once gunning for Freedom Mobile before it was sold to Videotron, said in its Part 1 application Friday that significant time has elapsed since the commission last reviewed the wireless roaming rates and that current rates are muting the impact of small and medium-sized wireless competitors.
It noted that the market has significantly changed since the CRTC said…
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