Search Results for: rogers

Cable / Telecom News

Three-year device plans raise new barriers where the CRTC planned none, say consumer groups

Competition Bureau has its worries, too GATINEAU – In the summer Rogers Wireless introduced 36-month device financing plans into the Canadian wireless marketplace. The service providers which introduced these new plans (Telus quickly followed suit, and then Bell and Ice Wireless had begun or where about to launch three-year device plans) were hailed by some as increasing smartphone affordability and generally being pro-consumer. Others hailed in the opposite direction. On August 2nd, as we reported, the CRTC sent a letter to providers to cease that practice and then on August 30th, Continue Reading

Cable / Telecom News

Rogers partners with Cubic Telecom on connected cars

Navigation, real-time route mapping, streaming media coming for Canadian drivers DUBLIN and TORONTO – Cubic Telecom, a connectivity management software provider for the automotive and IoT industries, and Rogers Communications today announced a collaboration geared towards delivering a connected car solution to Canadians. The new partnership integrates Cubic Telecom’s PACE platform (Platform for Application and Connectivity Enablement) and connected car solution with the Rogers mobile network, which the companies believe will enable a high-quality connected car experience throughout Canada and the U.S. Rogers will support connectivity for any auto manufacturer hosted on Cubic Telecom’s PACE platform, “which integrates with multiple original equipment… Continue Reading

Cable / Telecom News

Comcast Business expands to Canada through Kamloops’ iTel

PHILADELPHIA – Comcast Business today announced it has signed an access agreement with Kamloops-based iTel Networks in order for the American communications giant to deliver managed broadband services to its U.S.-based enterprise customers with a presence in Canada. Comcast’s press release says it will leverage iTel Networks’ vendor relationships to expand its business footprint and support its U.S.-based enterprise customers’ locations in Canada with its managed broadband offering. It's not expected at this time to compete for Canadian business customers against existing partners like Shaw, Rogers and Videotron. “Our enterprise solutions team has uncovered a wealth of opportunities for Comcast Business… Continue Reading

Radio / Television News

Rogers’ Frequency podcast net launches series on Rob Ford’s rise

TORONTO – Rogers Media’s Frequency Podcast Network announced today it will launch an eight-part investigative podcast series which explores former Toronto mayor the late Rob Ford’s rise to power. The series will open with two episodes on October 31st, the anniversary of the day Toronto Police Services confirmed it was in possession of video evidence of Mayor Rob Ford smoking crack cocaine, reads the press release, with weekly episodes to follow. The Gravy Train is an original investigative podcast exploring Ford’s rise to power while at the same time revealing how politics and media were changing at the same time,… Continue Reading

Cable / Telecom News

Rogers launches personal shopper program Pro On-the-Go

TORONTO – Today, Rogers Communications will start bringing its products right to its customers. Rogers Pro On-the-Go is a new, personalized retail service which aims to make buying a wireless device more convenient, and easy. Within hours of ordering, a connected solutions pro will meet a customer at their time and location of choice, with their device, and will set it up for them based on their preferences. Launching first with phones and to current Rogers wireless customers in the GTA, Rogers Pro On-the-Go brings “the store to your door,” all at no extra cost, says the press release. This should be… Continue Reading

Radio / Television News

Broadcasters reveal gender parity action plans

OTTAWA — Canada’s broadcasters are committing themselves to achieving gender parity in TV and film production, where 50% of key creative roles will be held by women by 2025. On Tuesday, the CRTC posted the results so far from its Women in Production initiative to promote gender parity, which included the formation of a steering committee and the convening of a summit in December 2018 that brought together executives from Canada’s largest public and private broadcasters. Those broadcasters have now published their respective action plans for achieving gender parity in key creative positions, such as producer, director, writer, showrunner,… Continue Reading

Cable / Telecom News

TPIA: Despite stay, TekSavvy will carry on with price reductions

OTTAWA – Reactions were quick after the Federal Court’s Friday announcement to grant a temporary stay of the CRTC’s third party internet access rates decision. On September 13, the cable companies (Rogers, Shaw, Cogeco, Vidéotron and Eastlink) filed a leave to appeal CRTC Telecom Order 2019-288, which lowered the rates independent ISPs must pay to access incumbent networks and forced those incumbents to reimburse the independents hundreds of millions of retroactive fees. They also requested an interim stay of the CRTC Order, request that was granted on September 27. “We’re disappointed that the… Continue Reading

Cable / Telecom News

Telus expands security business with $700 million ADT Canada purchase

VANCOUVER – Telus announced today it will purchase ADT Security Services Canada for approximately $700 million. ADT Canada is a leading provider of security and automation solutions, serving residential and business customers. It has approximately 500,000 customers and 1,000 employees across the country, according to the Telus press release. Last fiscal year, ended December 31st, ADT’s Canadian operations generated US$229 million in revenue, said the release from the Boca Raton, Fla.-based company. While the company had already launched a security solution via its SmartHome Security app, this acquisition brings Telus more in line with other Canadian network operators such as Rogers… Continue Reading

Cable / Telecom News

TPIA: Cable companies get temporary stay of CRTC wholesale decision

OTTAWA – On Friday, the Federal Court of Appeal granted a temporary stay of CRTC Telecom Order 2019-288, the decision which set new, lower, wholesale rates for third party internet access providers and also forced the incumbent network operators to pay hundreds of millions of dollars in retroactive fees to the independent resellers. Cable companies Rogers, Shaw, Cogeco, Videoton and Eastlink were the first to file for a stay as well as for leave to appeal the CRTC decision, as we reported here. Bell Canada has also filed its own appeal application… Continue Reading

Cable / Telecom News

Rogers to open customer solution centre in Kelowna in summer 2020

KELOWNA — Rogers said Thursday it will open a new customer solution centre in Kelowna, BC, next year, which will create initially 350 new high-quality jobs in the local market and will handle roughly one million Rogers and Fido customer interactions each year. “Our centres play a vital role in our customers’ experience, and we’re pleased to add 350 new team members to serve our customers across Canada,” said Eric Agius, senior vice-president of customer care at Rogers Communications, in a news release. “We’re proud to grow our presence in the province and tap into the incredible Okanagan workforce.” The… Continue Reading