Search Results for: crtc

Cable / Telecom News

Rogers eliminates data overage fees on Fido

Extra data price beats Koodo, Virgin TORONTO – Rogers Communications today announced its Fido brand is eliminating data overage fees with the launch of Data Overage Protection, a new feature which will be included in new Fido data, talk and text plans starting today. Customers will receive an SMS notification when they reach 90% of their limit and another at 100% when their data is paused. If customers want more data, they can immediately buy 1GB for $15 right from their smartphone. The maximum any carrier can charge in terms of overage fees, inside Canada is $50/month, a limit which is… Continue Reading

Radio / Television News

OMNI launches support campaign

TORONTO – Rogers Media’s OMNI Television is asking its stakeholders, partners and supporters to lend their voices of support as the federal cabinet considers three appeals of the CRTC decision granting the TV channel a license renewal. TLN Media, as we reported yesterday, has launched its own campaign seeking support. OMNI supporters can click-send a letter to their local MP through www.supportomnitv.ca and can also share positive messages of support on social media with the suggested hashtag #SupportOMNITV. The company launched the campaign July 25. The website also includes key points on why the CRTC decided in… Continue Reading

Cable / Telecom News

Telus says data is now unlimited across all speed tiers for home internet

VANCOUVER – Here’s one move that helps puts Telus onside with the CRTC’s Internet Code of conduct – for customers who renew or sign up for one or two year contracts at least. The company today announced customers can now enjoy unlimited home internet data, no matter to which home broadband speed package they subscribe. Last week, the CRTC told large broadband providers they had to warn customers when they were coming to the limit of their monthly data plans to avoid pesky data bill shocks, but this move mitigates that risk and that regulatory demand… Continue Reading

Cable / Telecom News

Wireless Review: Bureau to get the confidential details, too

GATINEAU – It took a lot of asking and there was a lot of complaining along the way (as we reported), but the Competition Bureau is getting what it says it needs from Canada’s wireless carriers as the CRTC reviews the mobile market, which will culminate with a public proceeding coming in January. On Friday, the CRTC directed wireless carriers to disclose to the Commissioner of Competition most information filed in confidence on the record of the mobile wireless review proceeding. “The information to be disclosed comprises all responses filed in confidence in relation to the Commission’s requests for information dated… Continue Reading

Cable / Telecom News, Radio / Television News

Stingray renews Rogers deal (updated)

MONTREAL – Music service Stingray today announced that it has reached a new long-term agreement with Rogers Communications which will offer more flexibility and choice for viewers with options to choose services based on music preferences. As part of the agreement, says the Stingray release, Rogers television customers (cable and IPTV) will have access to Stingray Music audio channels and also enjoy the Stingray Music mobile app and web player for free. Stingray 4K channels will continue to be available including Stingray Festival 4K, and Stingray Now 4K. The deal also provides Rogers with rights to distribute new Stingray products,… Continue Reading

Cable / Telecom News, Radio / Television News

TLN rallies support against CRTC’s OMNI decision

TORONTO – TLN Media Group (some of you still might readily identify it as Telelatino), is asking its friends and supporters to get behind its petition to cabinet which asks the government to overturn the CRTC’s decision to grant a must-carry ethnic TV channel licence to Rogers Media. As readers will recall, there was much competition for the 9(1)(h) TV licence which the CRTC decided to grant to Rogers to keep OMNI Television alive. Click here for our extensive prior coverage.  “Recently, the CRTC granted Rogers over 100 million dollars and a monopoly licence to operate a… Continue Reading

Cable / Telecom News

Big Three carriers will fight for 36-month device payment plans

GATINEAU – Canada’s three largest wireless carriers aren’t going to meekly back away from the CRTC on this issue. While they often grit their teeth and accept the cards the Commission deals, it seems Rogers, Telus and Bell are going to double down when it comes to 36-month device financing plans. Friday, the Regulator told the carriers to pull those offers from the market and Rogers and Telus have told us they will comply for now (and also that it’s going to take a couple of days at least to do so). However, they are spoiling for… Continue Reading

Cable / Telecom News, Radio / Television News

Shaw’s free satellite TV program will end August 31st, despite licence extension

GATINEAU – A program Shaw Communications offered a decade ago to grease the wheels of its acquisition of Canwest's television assets will end before the CRTC makes an official final decision on demands that it be renewed. It's called the Local Television Satellite Solution, a free basic satellite subscription that was provided to people in areas that would have lost over-the-air TV service as a result of the digital television transition in 2011. It was funded with $15 million from the $180 million in tangible benefits Shaw proposed as part of its $2 billion acquisition of Canwest back in 2010. The… Continue Reading

Cable / Telecom News

CRTC tells carriers to stop selling 36-month device plans

GATINEAU – While saying it acknowledges some Canadian consumers might want to pay for a new smartphone over three years instead of two, making their monthly payments lower, the CRTC told Canadian wireless carriers this afternoon to stop offering 36-month payment plans. The CRTC today said that the new 36-month device financing plans first launched by Rogers (since followed in a more limited way by Telus and Bell) “may not be compliant with the Wireless Code since customers may have to pay fees to switch service providers, even after 24 months,” reads the CRTC press release today. “The Wireless Code was… Continue Reading

Cable / Telecom News

ISPs have to abide by CRTC’s new Internet Code of conduct (updated)

GATINEAU – All large internet service providers will have to abide by the CRTC’s new Internet Code of conduct as of January 31, 2020. The new code, which will apply to Bell, Cogeco, Eastlink, Northwestel, Rogers, Shaw, Sasktel, Telus, Vidéotron, and Xplornet has been created to try to ensure consumers receive easier-to-understand contracts, documentation and policies surrounding service calls, outages, security deposits and disconnections, reads the release. It’s worth noting here this new code does not apply to mobile wireless internet providers. (Correction: An earlier version of this story mentioned the code will apply to small… Continue Reading