The CRTC is asking Cogeco Communications to provide information regarding a complaint about a July 24 tornado risk warning issued by Environment and Climate Change Canada via the National Public Alerting System (NPAS) in Sharbot Lake and Lanark County, Ont., that was allegedly displayed in English only during Radio-Canada’s program Le Téléjournal when received through Cogeco’s set-top boxes.
Sharbot Lake and Lanark County are located approximately 120 kilometres and 75 kilometres southwest of Ottawa, respectively.
Broadcasting regulations require last mile distributors to present emergency alert messages in both French and English when an alert is issued in…
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Cogeco considering appeal options
By Ahmad Hathout
The CRTC said an agreement to get Quebecor’s internet station QUB Radio on the traditional FM dial run by Leclerc Communication did not require commission approval because the owner still had and has control of the station.
Cogeco and Bell, two major players in the Montreal radio market, filed a complaint to the commission arguing that because the agreement last summer sees QUB Radio programming take over CJPX-FM (99.5 FM) during primetime Monday through Friday, it required a change of control application to the CRTC. Had that process been followed, they further argue, the CRTC…
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By Ahmad Hathout
Iristel is asking cabinet to force the CRTC to revisit a complaint that alleges Bell and its subsidiary Northwestel violated aspects of a wholesale call traffic agreement.
The far north provider is only asking cabinet to instruct the CRTC to make “full use of its investigative powers” to decide on a matter it has already adjudicated twice – against Iristel.
The issue first emerged in 2023, when Iristel filed a Part 1 to the CRTC claiming that Bell had effectively reneged on its agreement to provide a convenient call traffic point of interconnection (POI) at Kuujjuaq…
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The CRTC last week approved Akash Broadcasting’s acquisition of Bell Media’s radio station CFRW-AM Winnipeg, which has been off the air since June 2023.
The one-time TSN Radio station had last operated under Bell Media’s “Funny” format before its 2023 shutdown.
In its Oct. 16 decision to approve Akash’s purchase of CFRW-AM, the CRTC said it had determined the value of the transaction is $1,047,250, and thus Akash must pay tangible benefits totalling $62,835 (six per cent of the transaction value) in equal payments over seven consecutive…
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By Ahmad Hathout
The CRTC has approved final attachment rates for competitors to access Bell and Telus poles.
The rates, on a per unit per month basis, are higher than those approved by the commission many years ago but are less than what the telcos asked for.
After roughly 15 years renting out its poles in Ontario and Quebec for a rate of $1.04, Bell got a final approved rate of $1.32 – 77 cents less than what it asked for. Telus’s pole attach rates for British Columbia and Alberta were bumped up from $1.61 to $2.29, 20 cents less than what…
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By Ahmad Hathout
The CRTC said Friday it believes service providers should notify unhappy customers of the Commission for Complaints for Telecom-television Services (CCTS) sooner in the complaints process.
Instead of informing customers they have recourse with the dedicated complaints watchdog only at the second level of escalation (first being the proposed telecom solution), the CRTC now believes telecoms should tell customers about the CCTS at the same time they offer that solution regardless of whether that resolution is favourable to the customer. The “offered solution” is defined by the CRTC as a written proposal intended to close the complaint, which…
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Consultation triggered by Feb. 2024 complaint
By Ahmad Hathout
The CRTC has launched a consultation Thursday to see whether it should force certain — and a broader base of — broadcasters to better facilitate accessibility of their services.
“The CRTC has heard that some content is hard to access for persons who are blind or partially sighted, and is working to identify, remove and prevent these barriers,” the CRTC said in a press release Thursday.
The key amendment the regulator is proposing is the removal of a qualifier under section 7.3 of the Broadcasting Distribution Regulations, which stipulates that broadcasters…
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Proposing one-year trial for spoken word on FM
By Ahmad Hathout
The CRTC on Friday abolished radio licence renewal periods, thereby making licenses indefinite with regular compliance audits that it says will streamline the process and reduce the burden on both the industry and the commission itself.
The regulator said it was often processing over 300 licence renewal applications every year, with multiple rounds of information requested from each station. But it found that the vast majority of stations were in “full compliance at all times, and most of the non-compliance was minor and could be addressed easily.”
The new Broadcasting Act allows…
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By Ahmad Hathout
Several major telecoms have filed a review and vary application asking the CRTC to adjust its new outage reporting requirements and extend the deadline to implement them because they are currently “impractical or disproportionate” and impose “undue administrative burden” on their businesses.
The CRTC in September gave all telecoms two months to implement the new rules, which require them to report to certain official bodies major outages – newly defined as lasting at least 30 minutes and affecting 600,000 or more user minutes in most cases. Compared to the interim regime from 2023, the new…
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By Ahmad Hathout
Cogeco is asking the Federal Court of Appeal to force the CRTC to make a decision on a joint complaint it made with Bell late last year alleging a Quebecor internet radio station is broadcasting on a commercial FM station illegally.
In August 2024, Quebecor made a deal with Leclerc Communication, the owner of commercial radio station CJPX-FM (99.5 FM) in Montreal, allowing Quebecor’s internet radio station QUB Radio to operate on those airwaves during primetime Monday through Friday.
“In the hyper-competitive world of Montreal radio, the upheavals of recent months in talk radio offer…
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