Search Results for: cogeco

Cable / Telecom News

CRTC asks Rogers, Cogeco to continue providing competitor service after wholesale decision

The CRTC has asked Rogers and Cogeco to continue to provide competitors access to their networks as the regulator moves to address the impact of copper decommissioning on the wholesale internet market. On the same day the regulator released its wholesale rate decision, the CRTC sent a letter to various large and regional telecoms Tuesday notifying them that it is asking Rogers and Cogeco to continue to provide competitors access to its older facilities as they move toward pure fibre. Rogers and TekSavvy asked the CRTC in June to suspend a Part 1 application filed by the independent… Continue Reading

Cable / Telecom News

CRTC expands last-mile fibre regime nationwide, blocks incumbent access in operating territory

Competitors are left wondering about rates and implications of five-year access immunity By Ahmad Hathout The CRTC on Tuesday ordered the largest telephone companies to provide wholesale access to their existing last-mile fibre networks across the country by February 13, 2025, but is shielding from the regime any new builds for five years. The order is an expansion of the temporary regime ordered in November 2023 that forced Bell and Telus to provide competitors bundled access to their middle- and last-mile fibre networks in Ontario and Quebec, which has been in force since May 7. The CRTC will keep the existing rates… Continue Reading

Radio / Television News

Broadcasters obtain new multi-sport live site blocking court order for next season

By Ahmad Hathout The Federal Court has granted a fresh website-blocking order that will force broadcasters to block websites streaming different sports league matches for next season. The July 9 order draws on previous site-blocking precedent but deviates in that it is being applied to multiple sports in a single order. It also applies a permanent ban on the defendants from broadcasting the unlicensed content, though the reason for the site-blocking order in the first place is because said defendants, who can operate from abroad, have historically not stopped the activity. As such, the order captures all live pre- and regular season… Continue Reading

Cable / Telecom News

Cogeco says Canadians will likely interact with new AI customer service chatbot in ‘coming weeks’

By Ahmad Hathout The combination of Cogeco’s Canadian and American operations is already yielding cost-saving results, the telecom’s executives said Friday, which includes an artificial intelligence chatbot that is managing some of the telecom’s customer service interactions. “The results are above our expectations so far,” Frederic Perron, the telecom’s president and CEO, said of the chatbot called Charlie on the company’s fiscal third-quarter conference call. “In less than one month, Charlie has successfully handled tens of thousands of customer interactions, many of which did not require a transfer to a human. “Charlie will continue to evolve and will be deployed in Canada… Continue Reading

Radio / Television News

CBC’s Son of a Critch begins production on season four

CBC and Lionsgate announced Tuesday principal photography has started on the fourth season of hit original comedy series Son of a Critch in St. John’s, Newfoundland. The new season of 13 half-hour episodes will premiere in winter 2025 on CBC Gem and CBC TV in Canada. Lionsgate handles worldwide distribution rights outside of Canada. Based on comedian Mark Critch’s award-winning memoir of the same name, Son of a Critch is a comedic and heartfelt window into the life of now 14-year-old Mark, coming of age in St. John’s. Critch portrays his own father, Mike, while Benjamin Evan Ainsworth (The Haunting of Bly… Continue Reading

Radio / Television News

CMF announces new board chair and director

The Canada Media Fund (CMF) last week announced a new chair and the appointment of a new director to its board. Michael Schmalz has been elected as chair of the board, succeeding outgoing chair Alain Cousineau, who left the board of directors after an 11-year tenure. Appointed as a CMF board director by the Department of Canadian Heritage in 2017, Schmalz resides in London, Ont., is fully bilingual, and brings more than 17 years of experience in the digital media industry, with a focus on gaming innovation. René Guimond has been appointed… Continue Reading

Cable / Telecom News

Rogers, TekSavvy come to agreement to continue service at two Toronto buildings

By Ahmad Hathout Rogers and TekSavvy have come to an agreement to avert an impending disconnection of wholesale customers at two Toronto buildings. Earlier this week, TekSavvy requested that the CRTC suspend a Part 1 application it filed late last month asking the regulator to intervene in a case where its customers at two buildings on Sherbourne Street were at risk of disconnection as Rogers transitions to pure fibre connections. The CRTC sent a letter dated Wednesday to both telecoms outlining that TekSavvy sent a letter on June 11 saying that an agreement had been reached between the two companies “to… Continue Reading

Radio / Television News

ANALYSIS: Golly, it’s a Netflix tax

By Howard Law, author of Canada vs. California, and MediaPolicy.ca Last week the CRTC released its anticipated “Phase One” ruling on the implementation of the Online Streaming Act, Bill C-11. The headline was the $200 million price tag put on Canadian content contributions assessed by the commission on large foreign online audio and audio-visual streamers operating in Canada. Following the commission’s decision, many industry players and public policy commentators were quick to declare victory or disaster, something we can expect in a regulatory drama that never quits. This drama is chronicled in my book, Canada vs California: How… Continue Reading

Radio / Television News

CRTC’s 5% base contribution decision met with Canadian praise, foreign concern

Foreign streamers say base contribution will make collaborations more difficult  By Ahmad Hathout Foreign and standalone online streamers that make $25 million or more will be required to contribute five per cent of their previous year’s Canadian revenues into the system, an amount the CRTC said Tuesday would draw $200 million per year into supporting Canadian content. The regulator said it is prioritizing certain categories of content to the receive funds, including the expensive-to-produce local news on radio and television, and content catering to French-language, indigenous and minority communities. Of the five per cent, two per cent will go toward the Canada Media… Continue Reading

Cable / Telecom News

CRTC tells Rogers to maintain service for TekSavvy in two Toronto buildings

By Ahmad Hathout The CRTC is asking Rogers to maintian TekSavvy’s ability to service its customers at two Toronto buildings until it can make a determination on an application by the wholesaler that warns the cable giant’s move to pure fibre would leave competitors behind. The request came two days after TekSavvy complained that Rogers’s transition from hybrid fibre-coax facilities to pure fibre would mean it would lose 29 existing and possibly more future subscribers at the 191 and 201 Sherbourne Street buildings. The regulator said in a Friday letter shared with Cartt that it is “concerned that customers… Continue Reading