Telecom said Canadian wireless on track for “coming quarters”
By Ahmad Hathout
Cogeco executives said Tuesday the telecom will bump up the price of at least some of its internet services in Canada in March.
President and CEO Frederic Perron said during a fiscal first quarter conference call the increase would be similar to past ones, but didn’t elaborate beyond that.
The comments came in response to a question about competitors looking into increasing their prices and therefore their average-revenue-per-user (ARPU) metrics. Quebecor, for example, announced in November that it would be increasing the price of its internet plans in…
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Cogeco Inc. announced Wednesday the appointment of Caroline Jamet as president of Cogeco Media, effective Feb. 3, 2025.
Most recently, Jamet served as executive director of Radio-Canada’s radio and audio services, “where she increased market share and spearheaded the development of its successful digital strategy,” according to a Cogeco press release announcing her hiring. Prior to that, at publishing company Gesca, then owner of La Presse, Jamet assumed business leadership for two publishing divisions and was deeply involved in the digital transformation of the newspaper, Cogeco’s announcement says.
“Caroline’s breadth of experience and engaging leadership will be invaluable as…
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By Ahmad Hathout
Cogeco last month filed its first trademarks for mobile wireless services after announcing it had secured agreements to launch its mobile virtual network operator (MVNO) business.
The trademark applications cover services including the selling of phone plans, device financing, device accessories, device warranties, insurance, returns, repair and trade-ins under the names Cogeco Mobile, Cogeco Financing, Cogeco Protection, Cogeco Trade-In, and Cogeco Exchange, according to the federal trademarks database.
A request for comment was not returned as to when the services are expected to launch.
The Montreal-based telecom announced in August that it signed a five-year mobile virtual…
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Cogeco announced Tuesday the hiring of a chief commercial officer, who started last week Monday.
Mike Henry is responsible for “leading the sales and marketing, digital, brand, product and community relations teams” of both of Cogeco’s telecom business across both Canada and the United States.
“Henry brings 30 years of leadership experience from the financial sector, where he has led pivotal transformations and overseen value creation, while keeping customer experience at the forefront of the organizations he has served,” a Tuesday press release said. “Henry most recently held the position of Executive Vice-President, Consumer Banking, Digital and Strategy at Home Trust….
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By Connie Thiessen
Cogeco has reportedly withdrawn its offer of employment to Montreal radio veteran Martin Spalding, who was to assume the helm of Cogeco Media as its president.
His appointment was announced to employees on Wednesday, however La Presse now reports that in a subsequent follow-up memo on Friday, Cogeco President Frédéric Perron relayed to staff that the former Bell Media and Astral Radio veteran would not be joining the company after all.
Spalding was to set to take over from Caroline Paquet, who had held the role since July 2021. The former longtime Quebecor executive parted ways with Cogeco earlier in the week.
Spalding had been working in Montreal media for most of…
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By Connie Thiessen
Martin Spalding has been named the new president of Cogeco Media.
Spalding succeeds Caroline Paquet, who had held the role since July 2021. Paquet came into the job after almost two decades with Quebecor, with her most recent title there being vice president of marketing and content at Vidéotron.
A former Bell and Astral executive, Spalding has been in the Montreal market for more than 30 years. Up until 2021, he served as Bell Media’s regional vice president and general manager of local radio and television for eight years, overseeing 10 general managers in the day-to-day operations of…
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As Cogeco continues preparations to launch wireless services in Ontario and Quebec, the Montreal-based cable company announced Monday strategic partnerships with an undisclosed national wireless network operator and Eastlink to facilitate the development of Cogeco’s wireless service in Canada.
Cogeco has signed a five-year mobile virtual network operator (MVNO) agreement with the national wireless network operator, giving Cogeco access to its wireless network. The agreement prevents Cogeco from disclosing the name of this network partner, said a Cogeco spokesperson when contacted via email by Cartt.
In addition, Cogeco has entered into a separate five-year agreement with Eastlink for the…
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The CRTC has asked Rogers and Cogeco to continue to provide competitors access to their networks as the regulator moves to address the impact of copper decommissioning on the wholesale internet market.
On the same day the regulator released its wholesale rate decision, the CRTC sent a letter to various large and regional telecoms Tuesday notifying them that it is asking Rogers and Cogeco to continue to provide competitors access to its older facilities as they move toward pure fibre.
Rogers and TekSavvy asked the CRTC in June to suspend a Part 1 application filed by the independent…
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By Ahmad Hathout
The combination of Cogeco’s Canadian and American operations is already yielding cost-saving results, the telecom’s executives said Friday, which includes an artificial intelligence chatbot that is managing some of the telecom’s customer service interactions.
“The results are above our expectations so far,” Frederic Perron, the telecom’s president and CEO, said of the chatbot called Charlie on the company’s fiscal third-quarter conference call. “In less than one month, Charlie has successfully handled tens of thousands of customer interactions, many of which did not require a transfer to a human.
“Charlie will continue to evolve and will be deployed in Canada…
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Cogeco announced Wednesday a new organizational structure combining the commercial, operational and technical functions of its Canadian telecommunications business Cogeco Connexion and its U.S. telecom business Breezeline into a single North American organization.
Cogeco said in a press release the streamlined structure “will enable the creation of strong cross-border centers of expertise in key strategic areas such as digital, advanced analytics, and technology.” In addition, it “will also accelerate the deployment of top talent and best practices across the organization and will facilitate the harmonization of systems and platforms,” Cogeco said.
“We identified…
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