MONTREAL – Cogeco Connexion announced Tuesday it is acquiring the internet customers of oxio, which said it is focusing on its software business going forward.
“Oxio is an attractive brand with high customer satisfaction and a great team,” Cogeco Connexion president Frederic Perron said in a press release. “Its home Internet offering, based on a digital-only experience, is an exciting addition to our wide range of high-quality telecommunications services. With the acquisition of oxio, Cogeco Connexion will now have a second brand to serve the telecommunications needs of Canadians.”
Oxio operates in Quebec, Ontario and the west. Cogeco did not respond…
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OTTAWA – In light of new information, the CRTC said Monday it is opening another round of comments for a proceeding initiated by some broadcast distributors seeking to increase the price of the skinny basic packages with the rate of inflation.
When the regulator first ordered the broadcasters in 2015 to have a basic television package at no more than $25 per month, it declined to consider at the time but left open the possibility for a future review for a price adjustment to scale with inflation.
In September, the commission sought comment on a January 2022 application by Bell, Cogeco,…
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By Ahmad Hathout
OTTAWA – Canadian Heritage and Innovation Canada are emphasizing the speed at which the CRTC makes decisions in a mandate letter to new head of the regulator, Vicky Eatrides.
“There is a perception that the CRTC is taking too long to make decisions,” the Monday letter said. “CRTC regulatory decisions are essential to creating a stable, competitive, and innovative business environment.
“Undue delays create uncertainty and potentially impact investment decisions and service offerings for Canadians,” the letter added. “As the pace of technological change continues unabated, timely decision making will only be more critical in responding to the needs…
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OTTAWA – The CRTC has sent a letter to the largest carriers requesting a status update on negotiations for access to their wireless networks by mobile virtual network operators.
The letter, dated yesterday, asks Bell, Rogers, Telus and SaskTel to provide the commission by February 8 a list of regional carriers that have made requests to begin negotiations for that access and when those requests were made; the current status of any negotiations and whether rates have been discussed; and a timeframe for when they expect agreements can be executed.
If the parties cannot come to an agreement on rates, they…
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By Ahmad Hathout
OTTAWA – Just over three months since the CRTC put in place guidance for its mandated mobile virtual network operator (MVNO) regime, the new chair wants providers to let the commission know about the status of negotiations.
“I would like to know where those negotiations are,” Vicky Eatrides, who took on the job just over two weeks ago, told Cartt as part of her rotation of media interviews on Friday. “We are going to follow up soon to figure out where those negotiations are between the larger players and the regional providers.”
The CRTC, under previous chair Ian Scott,…
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By Steve Faguy
MONTREAL — Cogeco is launching a wireless service in Canada. Or at least, it’s almost certain. The question now isn’t so much whether it will launch, but how and where.
Speaking to analysts and journalists on Friday ahead of the company’s annual general meeting, Cogeco CEO Philippe Jetté confirmed a dedicated team of 30-40 people is in place working on a wireless network plan, with many other employees contributing to it, and major capital expenditures have been budgeted for the rollout.
The remaining step before the real work begins is to await the CRTC’s determinations on specific rules for…
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Wireless issues top the list with largest share of complaints
By Ahmad Hathout
OTTAWA – A watchdog that fields telecommunications complaints said in a report released today that Canadian complaints about their services have dropped 25% compared to the same period last year, with wireless taking the top spot for issues and with some trending issues that one advocate said are “disturbing.”
All telecommunications services recorded by the Commission for Complaints for Telecom-Television Services reported declines in complaints for the 2021-2022 year compared to the previous 2020-2021 period. The CCTS said it resolved 88% of complaints, often within 30 days.
Wireless topped issues…
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It’s the first residual auction in four years
OTTAWA – Canada’s largest telecoms have applied to be in a sealed-bid auction held by Innovation Canada for left-over spectrum licenses.
Innovation Canada posted on its website Friday the applicants for the residual spectrum in the 600 MHz, 2500 MHz, and 3500 MHz bands, mid-band spectrum that was auctioned in the summer of last year and is used for 5G services. The slices of spectrum went unsold in previous auctions or were returned to the department.
The auction will be in a sealed bid format, meaning telecoms will submit their bids…
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By Ahmad Hathout
TORONTO – The CRTC should look into the existing agreements and structures in place that deal with network reliability issues before it does anything hasty, according to panelists at the Canadian Telecom Summit, after the chairman said yesterday the commission plans to hold proceedings on the matter.
During his keynote speech on the first day of the conference yesterday, CRTC Chairman Ian Scott said the regulator will be planning proceedings that could examine issues related to reporting of major network outages, including enhancing network resiliency, access to emergency services, consumer communication and compensation, and penalties on providers.
But…
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ESSEX COUNTY – The governments of Ontario and Canada announced today that in partnership with Southwestern Integrated Fibre Technology (SWIFT) they are investing over $5.3 million to bring high-speed Internet to over 3,400 homes, farms and businesses in Essex County.
“The federal and provincial governments are each committing $1.4 million to support the construction of broadband infrastructure that will provide access to high-speed internet service for 1,600 homes, farms and businesses in the communities of Edgars, Gesto, Marshfield, Pleasant Valley, Arner, East Harrow, Levergood Beach, Belcreft Beach, Comet, Seymour Beach, Lypps Beach, and Ambassador Beach by June 2023,” a Continue Reading
