Cable / Telecom News

SaskTel to add recorded message for misdialed calls


REGINA – To educate customers about the introduction of a second area code, beginning February 25, SaskTel customers who dial seven digits when placing a local call may receive a recorded message reminding them they must add the area code for future calls.

SaskTel has already enabled its network to accommodate 10 digit local dialing and will still complete 7 digit calls- up until the May 11 date, at which time the call must be re-dialed to include the area code.

SaskTel residential and business customers should: 

·        update programmed numbers in their telecommunications equipment to include the area code, such as: home phones, cell phones, fax machines, modems, equipment for the hearing impaired, home security systems, etc. 
·        update programmed calling features to include the area code 
·        include an area code in all instances where they need to provide a contact number such as: cheques, medical forms, stationary, business cards, insurance forms, etc. 

The following numbers will not be impacted or change: 
·        current phone numbers and calling areas 
·        long distance calling (1+area code +phone number) 
·        Special 3-digit numbers such as 911, 611 and 411