Cable & Telecom

SaskTel, Telus’ Koodo top customer satisfaction rates in J.D. Power study

TORONTO – SaskTel and Telus’ Koodo Mobile ranked highest in customer satisfaction for the second year in a row, according to a new study released today by J.D. Power & Associates. Among full-service carriers, SaskTel’s score was highest at 712, which was 13 points higher than its 2012 score. The survey noted that SaskTel performed particularly well in terms of offerings and promotions, customer service, and the sales process. Koodo Mobile from Telus scored highest among stand-alone carriers with 765 points, also up higher by 13 points from 2012. The wireless provider stood out for its offerings and promotions, network...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.