SaskTel introduces 24/7 online technical support

REGINA - SaskTel customers can now access a new monthly subscription service called SaskTel LiveExpert that provides support for non-SaskTel, computer-related hardware and software 24 hours a day, seven days a week. Subscribers access LiveExpert via online chat by clicking an icon on their computer desktop which connects them to a technical support agent within 7-10 seconds. “We know that when customers have a problem with a piece of computer hardware or software they just want someone to help them get it working again,” said president and CEO Ron Styles, in the announcement. “While our own SaskTel technical support team...