CALGARY and TORONTO — Shaw Communications’ senior vice-president of digital, product and service delivery, Sarah Miller Wright, is leaving the company to join Manulife Canada as its head of operations. Miller Wright’s previous leadership roles at Shaw included being senior vice-president of customer care. At Shaw, she led several transformation initiatives, driving greater digital adoption to ultimately enhance the overall customer experience, says the Manulife news release announcing her arrival. Miller Wright also spearheaded Shaw’s shift to an agile way of working, building more effective systems and processes and finding new ways to collaborate across teams, says the release. She...
