Cable & Telecom

Samsung Canada offering door-to-door service for device repair

MISSISSAUGA, Ont. — To keep customers and employees safe during the Covid-19 pandemic, Samsung Canada is now offering door-to-door service support for customers who need their Samsung devices repaired. Customers who require service support for their Samsung phone, tablet or wearable, can arrange pickup through FedEx to collect the device and bring it back once any needed repairs have been made. Samsung is covering all shipping costs, and the company says repaired devices will be returned within approximately three business days following receipt at the Samsung authorized service centre. As part of the service, Samsung says it will disinfect each...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.