RouteThis launches new platform for remote Wi-Fi troubleshooting

KITCHENER — Calling it “the industry’s first fully integrated Wi-Fi diagnostics and troubleshooting platform”, RouteThis today launched its Resolve platform to help ISPs more easily solve their customers’ Wi-Fi-related network problems. Kitchener, Ont.-based RouteThis specializes in remote Wi-Fi network diagnostics and troubleshooting for ISPs and smart home brands. Its remote service platform is currently used by telcos and independent ISPs in North America, Europe and Australia, including Execulink Telecom and Start.ca here in Canada, who use the platform to power their own self-serve customer apps. With an increasing number of devices connected to home Wi-Fi networks, including not just computers...