Rogers records huge improvement as telecom gripes remain steady: CCTS report

TV complaints on the riseOTTAWA – Canadians had more complaints about their television services than about their telecom and Internet services combined, says the Commissioner for Complaints for Telecommunications Services (CCTS).In its mid-year report released Wednesday, CCTS said it accepted 4,562 complaints between August 1, 2015 and January 31, 2016, down slightly from the 5,468 complaints received in the same period a year earlier. While the number of telecom complaints remained steady, CCTS said that it recorded over 4,650 consumer issues related to television services in the first six months of 2015-16, as compared to 7,294 in all of 2014-15. And...