Cable / Telecom News

Rogers Pro On-the-Go expands west

VANCOUVER – Rogers Communications announced today its personalized retail service Pro On-the-Go is now available to existing and new Rogers customers in Greater Vancouver (see coverage area above). Rogers Pro On-the-Go is a customer service effort which delivers the store to customers’ doors. Within hours of ordering a device, a Rogers pro will meet a customer at a preferred time and location with their new device and set it up based on their preferences. The Rogers employee can then walk a customer through plan options, transfer applications, sync contacts, explain its features and offer popular accessories like cases, headsets and...