Cable & Telecom

Rogers pays CRTC $275,000 for using automated calling devices without permission

OTTAWA-GATINEAU - Rogers Communications has made a $275,000 payment to the CRTC for its use of automated calling devices without consent.The Commission said Thursday that Rogers was using these devices to notify its prepaid mobile customers of how they could purchase more minutes to avoid a service interruption.  Automated calling devices are used to dial telephone numbers and automatically deliver a pre-recorded message.  The CRTC’s automatic dialing and announcing device rules prohibit telemarketers from using these devices to sell or promote a product or service unless a consumer has consented to be called by them.While not admitting fault, after learning of...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.