TORONTO – Rogers’ network is now fully operational following the nationwide outage last Friday, according to a letter posted on the company’s website from its president and CEO Tony Staffieri. “Our network outage last Friday was unacceptable,” the letter says. “Simply put, we failed on our promise to be Canada’s most reliable network.” After confirming Rogers’ network is back up, Staffieri said company’s customer service representatives have also caught up on a backlog of issues. He further made a personal commitment that the company “will make every change and investment needed to help ensure that it will not happen again,”...
