Cable / Telecom News

Rogers outage: Customer compensation increased to equivalent of 5 days of service

TORONTO – Rogers Communications will compensate customers impacted by its nationwide outage with the equivalent of five days service, which has increased from a previously announced two days of service. “We have been listening to our customers and Canadians from across the country who have told us how significant the impacts of the outage were for them,” a Rogers spokesperson said in a statement emailed to Cartt.ca. “We know that we need to earn back their trust, and as a first step, we will be crediting our customers with the equivalent of five days service. We will continue to work around the...