Rogers outage: Cause narrowed to network system failure after core network update

Rogers continues to monitor the situation, is aware of ongoing issues for some customers TORONTO – Over the weekend Rogers Communications continued to make progress on getting its networks fully operational and explained what caused the nationwide outage on Friday. “We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning,” reads a letter from Rogers president and CEO Tony Staffieri, which was posted on the company’s website on Saturday. “We disconnected the specific equipment and redirected traffic, which allowed...