Rogers opens (virtually) new Kelowna call centre

KELOWNA – Rogers Communications announced today it has virtually opened its new B.C. customer solution centre in Kelowna. More than 100 new employees have already been hired and trained virtually, but the centre will bring a total of 350 new jobs to the local economy by 2021, as part of the company’s all-Canadian based customer service team. All positions will be work from home until the new Kelowna centre can be safely opened, said the company. “When we first announced our plan to open this new customer solution centre, none of us could have imagined we would be opening virtually,...