OTTAWA–GATINEAU – Rogers Media shelled out $200,000 as part of a settlement over alleged violations to Canada's anti-spam legislation, plus agreed to improve its internal spam compliance program, the CRTC said Friday.
The Commission investigated Rogers Media for allegedly sending commercial emails containing an unsubscribe mechanism that did not function properly or which could not be readily performed by the recipient between July 2014 and July 2015. In addition, the electronic address used to unsubscribe was not valid for the required minimum of 60 days following the sent message, and the company failed to honour some requests to unsubscribe from receiving future commercial emails.
The CRTC said that Rogers Media cooperated fully during its investigation.
"Companies must respect the choices of Canadians who do not wish to receive commercial emails, and must make it easy for them to unsubscribe from their mailing lists”, said Manon Bombardier, CRTC chief compliance and enforcement officer, in the announcement. “We are satisfied that Rogers Media Inc. made the necessary changes to comply with Canada's anti-spam law."
