Rogers EnRoute tech tracking service arrives in New Brunswick

MONCTON – Rogers extended its tech tracking tool, known as Rogers EnRoute, to customers in New Brunswick Thursday.The service, which debuted in Ontario last month, allows customers to use their phone to track exactly when a technician will arrive for an installation or service call. Rogers EnRoute will roll out to the company's entire residential footprint this year and into early 2017."With Rogers EnRoute, we're taking another step to overhaul and simplify our customers' experience and save them time which is a precious resource," said chief customer officer Deepak Khandelwal, in the news release. "We've got more work to do so...